How do patients rate HelixVM in reviews?

11 patients have shared ratings for HelixVM in Erie on Solv. The average rating is 1.5 out of 5. That includes 1.9 for wait-time, 1.5 for quality of care, 1.1 for bedside manner, 2.0 for staff friendliness, and 3.0 for facility cleanliness. You can read all the individual patient reviews on HelixVM's profile.

How do I make a booking at HelixVM, Pennsylvania Virtual?

You can book a visit with HelixVM directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does HelixVM accept?

HelixVM accepts Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at HelixVM

Depending on insurance status and whether HelixVM is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to HelixVM will range from $75 to $95 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of HelixVM, Pennsylvania Virtual?

As an urgent care center , HelixVM treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, HelixVM will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Is HelixVM, Pennsylvania Virtual open on the weekends?

Yes. HelixVM is open on weekends including Saturday 7:00 am - 10:00 pm and Sunday 7:00 am - 10:00 pm.

HelixVM, Pennsylvania Virtual

Open until 10pm

Book a visit

Choose a date and time

Sunday, December 7 (EST)

Book now! Instantly secure your spot.

HelixVM, Pennsylvania Virtual

Open until 10pm

Highlights

Video visits available

Overview

What to know before you go

Thank you for trusting us with your care. To minimize wait times,...

Thank you for trusting us with your care. To minimize wait times, please complete all required...

Virtual visit hours

Eastern Standard Time (EST)

Sun

7:00 am - 10:00 pm

Open now

Mon

7:00 am - 10:00 pm

Tue

7:00 am - 10:00 pm

Wed

7:00 am - 10:00 pm

Thu

7:00 am - 10:00 pm

Fri

7:00 am - 10:00 pm

Sat

7:00 am - 10:00 pm

Insurance and payments

Insurance

While HelixVM partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare

PPO

Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$75-$95

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

1.5

Overall rating

Wait time

1.9

Quality of care

1.5

Bedside manner

1.1

Staff friendliness

2.0

What patients are saying...

1.0

Scheduling was fine and easy check in never happened because I waited in the waiting room and then went to the call and it would not connect just was on there and it had the hang up button

Sofia P.

Sep 1, 2025

Verified

1.0

Scheduling was fine the only problem I had was I sat in the waiting room and could not get into the appointment so I missed my appointment I suppose

Sofia P.

Sep 1, 2025

Verified

1.0

I scheduled an appointment twice and both times nobody answered when i entered the waiting room

Jasmine W.

Jul 13, 2025

Verified

1.0

Scheduled an appt for my sick child, waited 45 minutes and nobody ever showed.

Lincoln S.

Jan 26, 2025

Verified

1.0

No doctor joins the call , I have tried 4 appointment times

Diane M.

Oct 5, 2024

Verified

1.0

My son started running a fever and complaining of a sore throat out of nowhere. I booked an appointment later in the evening. I waited 3 hours for a nurse or doctor to connect and it never happened. This is the THIRD time my time has been waisted and my child has had to suffer.

Kingston T.

Apr 15, 2024

Verified

1.0

waited for 3 hrs for online - never saw the doctor

Jaylynn-Marie J.

Mar 9, 2024

Verified

1.0

never received a call for a video visit when i tried to make another appointment they were closed

Tiffany B.

Dec 3, 2023

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Find in-person or video care now

See why 29 million people trust Solv.

Find in-person or video care now

See why 29 million people trust Solv.

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

HelixVM, Pennsylvania Virtual

Book a visit

HelixVM, Pennsylvania Virtual

Highlights

Overview

Virtual visit hours

Insurance and payments

Insurance

Self-pay

Services

Patient ratings and reviews

What patients are saying...

Find in-person or video care now

Find in-person or video care now

Find Care

Resources

About Us

Get Our App

For Providers

Find Care

Resources

About Us

Get Our App

For Providers