MultiCare Indigo Urgent Care, Bellevue

I had a 10:15 AM appointment and checked in early at 8:10 AM to see if I could be fit in sooner. The front desk mentioned they'd let me know if a spot opened up, but offered zero updates and made no effort to be accommodating. When I checked back after an hour, the response was surprisingly rude. Ultimately, I wasn't brought back until 10:16 AM. Waiting two hours is frustrating enough, but being treated dismissively by the front office staff is completely unnecessary.

It was good and the wait experience was great and they gave me snacks 😋 ☺️ 😌

The ability to make an appointment and eliminate waiting is very helpful for planning the rest of your day. Everyone there was not only helpful and friendly but highly competent relevant to patient' needs. I went from consult and follow up diagnosis to medication procurement in a short period of time. I highly recommend this provider

Provider was great, saw for a concussion and probable broken nose. Only one thing-we were told that we could follow up with ENT anytime later if my son’s nose looked crooked and he could have the bone realigned.  Luckily we followed up with his pediatrician who advised us that there is actually a strict 2 week window of time in which the bones haven’t healed and can be manually manipulated and that we needed to get to an ENT soon. We saw an ENT who confirmed this and we were able to get it fixed within the first two week timeframe.  I wanted to make sure to pass this on so it can be told to other patients in this position as it is very important to get in during those first two weeks. We would not have known this had we not decided to make a follow up appointment with his pediatrician.  This is isn’t a post for public review as our visit was great. Just really want to make sure everyone there is informed of this for future visits.  Thanks!

I was able to book an appointment in the same morning at Indigo crossroads. The doctor and nurse treated me very well. I didn't wait for long and got my medication. The treatment is effective. Highly recommend!

I am just generally very grateful that this clinic is open because my primary clinic hours are very difficult to work with for scheduling, they are always booked out far. So if I need anything, I'm so happy that I can come here for help for the time being before I can see my primary. Its been really easy every time to be seen here.

Everyone was super nice and helpful ! So convenient for people without insurance

Rebecca wasa wonderful, compassionate and efficient! Would definitely recommend...

This is the best Urgent Care in Bellevue. I was seen within 30 minutes with an 8am arrival. Impossible to make an appointment with the competition. Everyone is professional along with empathy and kindness. This is my second visit there and going forward is my "go to" Urgent Care! Thank you for going above and beyond in patient care.

Woke up this morning with red puffy eyes. It got better but not resolved by the end of the day so I made an appointment. I was promptly seen and given a diagnosis. I left feeling reassured about the situation.