Instant Urgent Care, Palo Alto

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URGENT CARE

Urgent care

Pediatric urgent care

Telemedicine

EVERYDAY HEALTH

Tdap vaccine

DOT physical

School physicals

Ear wax cleaning

WOMEN'S HEALTH

Urinary tract infection

Pap smear

Pregnancy test

POPULAR TESTS

Allergy testing

COVID testing

Diabetes testing

Drug testing

Std testing

Strep test

3.0 stars

Accepts insurance & self-pay

COVID services available

What to know before you go

Rapid COVID-19 Testing and Standard COVID-19 testing by appointment/telemed screening Appointments required.

Instant Urgent Care, Palo Alto is an urgent care center in Palo Alto, located at 3737 El Camino Real. They are open 6 days a week, including today from 9:30AM to 6:30PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Instant Urgent Care, Palo Alto offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

Recognized favorably amongst their patients, Instant Urgent Care, Palo Alto has an average rating of 3 stars out of 5 based on 6 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

Location and hours

Additional nearby locations

Instant Urgent Care

5.7 mi

Sunnyvale

970 W El Camino Real Suite 8, Sunnyvale, CA 94087

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Instant Urgent Care

9.0 mi

Santa Clara

3466 El Camino Real, Santa Clara, CA 95051

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Instant Urgent Care

10 mi

Stevens Creek

4949 Stevens Creek Blvd, Santa Clara, CA 95051

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Instant Urgent Care

12 mi

Fremont

43925 Hugo Terrace, Fremont, CA 94538

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Instant Urgent Care

24 mi

Dublin

4400 Tassajara Rd C, Dublin, CA 94568

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Accepted insurance plans

While Instant Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
Unitedhealthcare

Services and payment options

Insurance

Insurance is accepted as payment for visits and services at this clinic.

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

¹ An increase in demand may result in longer turnaround times.

² The clinic will provide information on how you’ll receive test results.

Patient ratings and reviews

3.0

Overall rating

Wait time

3.0

Quality of care

3.4

Bedside manner

3.4

Staff friendliness

3.4

Facility cleanliness

3.4

What patients are saying...

5.0

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

Kathryn C.

2 months ago

Verified

5.0

The customer service was great t

Mary O.

3 months ago

Verified

1.0

I booked an appointment and got confirmation texts. When I got to the facility, it was closed with no explanation. Seems like someone shouldn’t be able to make an appointment AND get confirmation if the clinic is closed.

Erik P.

2 months ago

Verified

1.0

Used Solv app to book an appointment but when we arrived on time, it was closed.

Charles H.

3 months ago

Verified

1.0

Your office was closed even though the system booked my appointment and I was 30 min early. I was mad and went sitter health urgent care.

Sunny S.

3 months ago

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently asked questions

How do patients rate Instant Urgent Care in reviews?

6 patients have shared ratings for Instant Urgent Care in Palo Alto on Solv. The average rating is 3.0 out of 5. That includes 3.0 for wait-time, 3.4 for quality of care, 3.4 for bedside manner, 3.4 for staff friendliness, and 3.4 for facility cleanliness. You can read all the individual patient reviews on Instant Urgent Care’s profile.

How do I make a booking at Instant Urgent Care, Palo Alto?

You can book a visit with Instant Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Instant Urgent Care accept?

Instant Urgent Care accepts Medicaid, Medicare, TRICARE, PPO, TriWest, Self Pay, Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Anthem, and Humana. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Instant Urgent Care

Depending on insurance status and whether Instant Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Instant Urgent Care, Palo Alto?

As an

urgent care center

, Instant Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Instant Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general

lab tests

and screenings, and diagnose and treat routine conditions like the common cold,

flu

, infections, rashes, allergies, strep throat, and more.

Where is Instant Urgent Care, Palo Alto located?

Instant Urgent Care is located at 3737 El Camino Real in Palo Alto and serves patients throughout the area.

Is Instant Urgent Care, Palo Alto open on the weekends?

Yes. Instant Urgent Care is open on weeknds, but only on Saturday 9:30 am to 6:30 pm. They are closed on Sundays.

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