Southern Immediate Care, Helena

Closed now

Southern Immediate Care - Helena Logo

Book a visit

They may be accepting walk-ins.

Highlights

Modern patient experience

Mobile waitlist, Online pay

Overview

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Southern Immediate Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Southern Immediate Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

Location

4151 Helena Rd

Helena, AL, 35080

Office hours

Central Standard Time (CDT)

Sun

9:00 am - 5:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Closed now

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While Southern Immediate Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$130

X-ray (arms, hands, legs, or feet)

X-ray (chest)

School physicals

Sports physicals

Self-pay:

$25

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.6

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Great staff and even better service! Thanks Helena Urgent Care!!

Andrew M.

Sep 3, 2026

Verified

5.0

Easily walked in, filled out my forms, and was seen within 30-45 minutes. Everyone was polite and helpful. The only thing is they didn't send in my prescription to the pharmacy.

Quinton T.

Sep 1, 2026

Verified

5.0

My child woke with a cough and after testing, negative for flu. Also wrapped ankle after a fall and results were negative of any fractures. Overall visit was fine. Thanks for getting us in and out within about 40 minutes.

Isaiah S.

Sep 1, 2026

Verified

5.0

Staffing at this Helena location is stellar 🌟 From ease of scheduling appointment, check in with a friendly greet, to Erica   Dr. Traci Hackett’s assistant so friendly, compassionate and patient.  Consistent every time I’m seen at this location over the past three years. Through with questions, to printed document in hand when leaving. 🌟

Cheryl D.

Sep 1, 2026

Verified

5.0

Absolutely loved my experience with this Immediate Care!! Process was quick and easy and all of the staff were amazing friendly and treated me with the best care! Will definitely visit again when I am in the need of medical care.

Pamela M.

Aug 31, 2026

Verified

5.0

Great experience overall! This location  consistently provides a great visit.

Jennifer P.

Aug 29, 2026

Verified

5.0

It was my first time going to this facility.  was able to walk in and receive care.  The check in was seamless and easy.  The staff is very friendly at the Helena office.  It’s nice to know that I can use them when I need to, and it is likely to be a great experience.

Kimberly C.

Aug 29, 2026

Verified

5.0

My son has been ill for a few days and I wasn’t able to get an appointment with his pediatrician but I got an appointment within minutes. Was seen quickly. The wait time was almost nonexistent and we were out of there within minutes with the prescription already called in. The staff was incredibly helpful and very kind. We will certainly be coming back

Miguel F.

Aug 22, 2026

Verified

5.0

Everyone I interacted with was very friendly and professional.  I would definitely recommend them to anyone.

Jerry J.

Aug 21, 2026

Verified

5.0

As always I am so impressed with the total experience. The staff are amazing!  Every single person is professional and caring. I highly recommend them!

Elena J.

Aug 20, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Southern Immediate Care in reviews?

1,674 patients have shared ratings for Southern Immediate Care in Helena on Solv. The average rating is 4.9 out of 5. That includes 4.6 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Southern Immediate Care's profile.

How do I make a booking at Southern Immediate Care, Helena?

You can book a visit with Southern Immediate Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Southern Immediate Care accept?

Southern Immediate Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Southern Immediate Care

Depending on insurance status and whether Southern Immediate Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Southern Immediate Care will be $130. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Southern Immediate Care, Helena?

As an urgent care center, Southern Immediate Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Southern Immediate Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Southern Immediate Care, Helena located?

Southern Immediate Care is located at 4151 Helena Rd in Helena and serves patients throughout the area.

Is Southern Immediate Care, Helena open on the weekends?

Yes. Southern Immediate Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2026 © SolvHealth. All Rights Reserved