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Kaiser Permanente, Olympia Urgent Care

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Highlights

Overview

Walk-in for care at Kaiser Permanente - Olympia Urgent Care located at 700 Lilly Rd NE in Olympia, WA. Our urgent care center serves the Olympia community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

700 Lilly Rd NE

Olympia, WA, 98506

Office hours

Pacific Daylight Time (PDT)

Sun

9:00 am - 5:00 pm

Closed now

Mon

8:00 am - 5:00 pm

Tue

8:00 am - 5:00 pm

Wed

8:00 am - 5:00 pm

Thu

8:00 am - 5:00 pm

Fri

8:00 am - 5:00 pm

Sat

9:00 am - 5:00 pm

Office photos

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Insurance and payments

Insurance

While Kaiser Permanente partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

2.9

Overall rating

Wait time

2.0

Quality of care

3.5

Bedside manner

2.0

Staff friendliness

2.5

Facility cleanliness

4.5

What patients are saying...

2.0

I repeatedly find it impossible to access care at Kaiser Permanente. Their phone lines do not allow you to leave messages. They are only open during regular work day hours, and typically when I do get through to them they hang up on me, route me in the wrong direction, don't know how to book an appointment, or tell me they've booked an appointment but then aren't clear about where I should go, whether it's online or by phone or what wing of the facility. Their online portal doesn't work on any of my browsers; it keeps saying log in has expired, and it's incredibly difficult to find the log in page in the first place. When I have made important appointments this year, including to take time off work for them, they have messed up their calendar system and not recorded my appointment, cancelling on me. Most recently this happened to get an MRI of my wrists that I landed on in a traumatic car-bicycle accident 7 years ago, which they also completely dropped the ball on at the time. I have pretty bad adhd that makes it hard to get stuff done, so I spend my focal energy on trying to make a living instead of this stuff that doesn't work/ flakes out on me. But I have some serious medical issues I'm not getting addressed because of how complicated it is to get in contact with my medical providers. It's wild because I don't think I'm THAT dysfunctional. Kaiser's expectations of their user's ability to take on so much complex, broken technical administrative burden is what seems to be dysfunctional. I also understand computers and web programming somewhat and have a higher ed degree. It shouldn't take a tech whiz to access care. In fact, I don't even think a tech whiz could figure this out. It's just broken.

Anonymous

May 29, 2023

2.0

I am completely frustrated by Kaiser's online service. I transferred from Oregon Kaiser and I have had NOTHING by trouble in trying to transfer all my records and access to Olympia Kaiser. I will be leaving Kaiser, a company that we used to love, at open enrollment this year. So sad.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Kaiser Permanente in reviews?

35 patients have shared ratings for Kaiser Permanente in Olympia on Solv. The average rating is 2.9 out of 5. That includes 2.0 for wait-time, 3.5 for quality of care, 2.0 for bedside manner, 2.5 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on Kaiser Permanente’s profile.

How do I make a booking at Kaiser Permanente, Olympia Urgent Care?

As an urgent care center, Kaiser Permanente is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Kaiser Permanente accept?

Kaiser Permanente accepts Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Kaiser Permanente

Depending on insurance status and whether Kaiser Permanente is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Kaiser Permanente, Olympia Urgent Care?

As an urgent care center, Kaiser Permanente treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Kaiser Permanente will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Kaiser Permanente, Olympia Urgent Care located?

Kaiser Permanente is located at 700 Lilly Rd NE in Olympia and serves patients throughout the area.

Is Kaiser Permanente, Olympia Urgent Care open on the weekends?

Yes. Kaiser Permanente is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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