Lakeside Community Healthcare Urgent CareBurbank

I visited Lakeside Urgent Care last week with symptoms of headache, sore throat, fatigue and dry cough. First thing, there is no separating of people in the waiting room. None. You can have Covid-19 symptoms and being sitting literally 2 inches away from someone with a broken finger. A couple had a two-year old child with a fever, and all of them were told to sit in the waiting room with people with flu-like symptoms. After I was placed in the patient's room, the doctor entered to treat me, and literally within two seconds of entering the room, without inspecting me, he told me I didn’t have the Coronavirus. This is a direct contradiction to medical research. It is not possible to tell if someone carries the Coronavirus by looking at them. It is has been well-established that there are many asymptomatic and mild case people that are carriers of the Coronavirus. What kind of medical treatment is this? I couldn't get a Covid-19 test, nor offered an Influenza test. I got worse, then got better, and went back on March 27th as whatever I had was affecting my lungs and my breathing. The doctor checked my breathing said I was fine, and that was that. Through both visits, none of the staff or doctors at the clinic disseminated any information regarding the CV-19 virus, social distancing, or ways to avoid spreading the virus. Nor was there any advice, conversation, or by anyone, anywhere at this center regarding self-isolation, or quarantining. That’s just flat-out irresponsible. My opinion is the clinic needs to make literature and other forms of information available to its’ patients, especially those exhibiting symptoms common with the common flu and Coronavirus. I left the Lakeside Community Healthcare urgent care clinic both times with the impression I was in no danger of having, or being able to transmit the coronavirus, or the need to take any precautions to prevent the spread of this disease. This is inexcusable. This disease is spreading exponentially, and if I wasn’t informed to some degree on this disease, and have decided to self-isolate, I could easily spread whatever virus I have to other people, including my parents, who are eighty-two and ninety-two years old. I would definitely not recommend this center to anyone. In my opinion, this is a healthcare center that is horribly uninformed or misinformed and is nowhere near ready to safely handle patients in this pandemic.