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Accepts most insurances
Serving as a primary care provider in the Bossier City area, Louisiana Family Medicine Clinic sees mostly an appointment-driven patient population, however, they may support walk-in patients during certain hours. It appears as though their practice is routinely open 5 days a week at their clinic located at 2890 Douglas Dr, Suite 100 with Monday's hours being 8:00AM to 5:00PM. It is certainly best to call the clinic to schedule an appointment, or ask about walk-in availability.
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Insurance is accepted as payment for visits and services at this clinic.
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Wait time
2.0
Quality of care
3.0
Bedside manner
3.0
Staff friendliness
2.8
Facility cleanliness
3.2
5.0
I have seen dr rainwater at old office, then at new office this one for 6 years. I love the staff and the drs they take very good care and help with any thing.. I will always love the these kind people. Thank you for everything
Anonymous
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4 years ago
5.0
State of the art faculty with amazing staff. Dax was thorough and caring, never been treated better.
Anonymous
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5 years ago
2.0
The doctors here I have met have been great, except one, Dr. Randall Johnson. Luckily, I was out back with my primary doctor I trust. However, the staff/office side is always having problems. Whether it is wsit times, managing phones or calling in prescriptions. The last one has been the most pervasive problem. It used to be that the nurse in charge of that just never communicated to patients when there were issues with prescriptions or things were OTC and not actual prescription. Since she left, I thought it would get better, but it got worse. It can take a week to get a prescription refill called in and that is with badgering the staff. I had to drive up to the office last month and wsit 45 minutes to talk to a nurse at the window that took only 3 minutes to get the prescription in. Now, a month later, and back to having an issue getting my refill sent in. I am on my 4th day without my medication and may have to drive up there again this time to get it done again. This is ridiculous. If it were not for the quality of my doctor, I would go elsewhere.
Anonymous
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7 months ago
1.0
11/10/2022 Complaint: This Complaint is Against Allison. My name is Angelic Bully and my Mother Christine Burks is a patient here. Early this year my Mom had a stroke and now she's a patient at this clinic. Every since my Mom been dealing with this clinic there's been a slue of medical problems such as: Allison's Nasty behaviour and the Doctor haven't written the referrals that my family have Requested plus they Never return Any phone calls. Allison is very rude, Racist, dismissive, unprofessional, dishonest, and acts without integrity. Today Tuesday 11/10/22 I called and spoke with Allison and I inquired about her referrals and her appointments and Allison told me My Mom had two upcoming appointments so I asked Allison what name, time, and date and she gave me 2 dates but one of the dates had some lady named Terresa Roach as the patient so I told the Allison that my Mom name isn't Terresa so the Nurse said it was a Mistake. I told Allison, in the medical field that's there's No room for mistakes bcuz I'm a retired Nurse myself and that is unethical and incompetent, so Allison became combative and Nasty saying "Its just a simple mistake" then Allison tried to deflect by using the victim stance claiming I was swearing at her, but I wasn't rude at all infact, Allison's tone was mean and Nasty. So, I asked Allison, who is her Boss, or Superior and Allison claimed No one is over her, which everyone knows that everyone has a person to answer to. Allison also told me that she's gonna deal with me personally but I'm not the patient. Allison is dangerous because of her Racism, disrespect, unfair, unprofessional, and unruly with her practices. Also, Allison had this clinic to escort My Father out the door simply because of his concern for My Mother. My Mom is very sick and these malpractices could be a life and death situation. I will be pursuing further administrative remedies Against Allison concerning this matters. I do Not recommend No one to visit this clinic and now I see why they only have a 2 Star rating. Respectfully Yours; The Bully Family
Anonymous
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a year ago
1.0
11/10/2022 Complaint: On Family Medical Practice 2890 Douglas Drive, Bossier City, LA. My name is Angelic Bully and my Mother Christine Burks is a patient here. Early this year my Mom had a stroke and now she's a patient at this clinic. Every since Christine been dealing with this clinic there's been a slue of medical problems such as: Her Doctor have written the referrals that my family have Requested and also her Doctor Never return Any phone calls for this matter. Also, her Nurse is very rude, dismissive, unprofessional, dishonest, and acts without integrity. Today Tuesday 11/10/22 called and spoke with my Mother's Nurse and I inquired about her referrals and her appointments and the Nurse to me My Mom had two upcoming appointments so I asked her what name, time, and date and she gave me 2 dates but one of the dates had some lady named Terresa Roach as the patient so I told the Nurse that my Mom name isn't Terresa so the Nurse said it was a Mistake. I told her in the medical field that's there's No room for mistakes bcuz I'm a retired Nurse myself and that is unethical and incompetent, so the Nurse became combative and Nasty saying "Its just a simple mistake" then she tried to deflect by using the victim stance claiming I was swearing at them, but I wasn't rude at all infact her tone was mean and Nasty. So, I asked the Nurse who is her Boss, or Superior and she claimed No one is over her, which everyone know that every Nurse has a person to answer to. This clinic is dangerous because of the disrespect, unfair, unprofessional, and unruly with their practices. Also, this clinic escorted My Father out the door simply because of his concern for My Mother. My Mom is very sick and their malpractices are playing with a life and death situation. I will be pursuing further administrative remedies concerning these matters. I do Not recommend No one to visit this clinic and now I see why they only have a 2 Star rating. Respectfully Yours; The Bully Family
Anonymous
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a year ago
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