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Mercy Urgent Care - West Asheville Logo

Offers video visits
Offers COVID test
Business hours
Closed Now
Clinic Address1201 Patton Ave, Asheville, NC, 28806
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest otherclinic being inAsheville about7.2 miles away and is opentoday from10:00AM to 4:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 3912 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Standard Time (EST)
  • Sat
  • Sun
  • Mon
  • Tues
  • Wed
  • Thu
  • Fri
  • Clinic
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 9:00 am - 5:00 pm
  • Video visits
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • Map & Directions

    Map pin
    1201 Patton Ave, Asheville, NC, 28806

    COVID Testing

    Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 24 hours for results *
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *


    Labs and Tests

    • Bloodwork
    • Diagnostic tests
    • Drug screening
    • Flu test
    • Lab tests
    • Monospot test
    • STD test
    • STI
    • Strep test
    • TB test
    • Trichomonas test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Travel vaccines
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$149
    2. Flu Shot$35


    • Mercy Urgent Care (Asheville, NC) - #0

    Ratings & Reviews

    Overall Rating4.6
    Based on 3912 Ratings
    (610 Ratings)
    Quality of Care
    (611 Ratings)
    Bedside Manner
    (605 Ratings)
    Staff Friendliness
    (612 Ratings)
    Facility Cleanliness
    (603 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Just moved here from NY. don’t have a dr yet. I came in with a bad UTI. Everyone from the front desk to the dr was extremely friendly. Didn’t have to wait long. Would definitely recommend them.
    Reviewed in
    Received a DOT physical! Staff and experience were great.....only concern was it’s the Covid pandemic! I should have not been made to wait 1 1/2 hours for a physical! I would assume if there was a pandemic your goal would be to get the healthy out in a timely fashion and not wait and exposure to the virus!
    Reviewed in
    Very happy with the entire experience!
    Reviewed in
    Was overall, very good. Thank you!
    Reviewed in
    My on-line appointment including pics of insurance cards..was not registered at Mercy?
    Reviewed in
    The receptionist was polite and helpful. David, the Paramedic who removed a foreign body from my ear canal was skilled and kind. Geri,the N.P., was helpful toward the end of my visit. Having worked at St. Joseph's Hospital for many yrs., I know that the Sisters of Mercy operate high quality and compassionate health-care facilities.
    Reviewed in
    All my questions were answered, I left feeling reassured that everything is alright with me .. Lovely experience ...
    Reviewed in
    Had a video visit, which went smoothly and quickly. Doctor was very nice and patient. Was in and out in a timely manner. Felt cared for. Will definitely make this my first stop for urgent needs in the future. Thanks!
    Reviewed in
    In and out quickly and everyone was nice and caring
    Reviewed in
    I am glad you are close to my house because my Dr wasn't in and you were there for me!! Thank you
    Reviewed in
    Efficient check in. Doctor knowledgeable and informative.
    Reviewed in
    Dr. Very thorough and caring.
    Reviewed in
    The entire experience was very positive. I would highly recommend Mercy Urgent Care to friends and family.
    Reviewed in
    Very good
    Reviewed in
    It was great
    Reviewed in
    Went in for Covid test. It took two hours...but that's nothing compared to lots of other places. Staff was Super Friendly and helpful!!!!!
    Reviewed in
    Couldnt of went better. Everybody very nice, fast, and caring.
    Reviewed in
    Long wait but liked the Doctor and staff
    Reviewed in
    all went well, not much use making an appt and entering ins. info online, had to do it again
    Reviewed in
    They seem my son in a timely manner and the doctor was very nice
    Book a visit
    Visit type
    In-person Visit
    Video Visit

    This location does not have rapid COVID tests and is not a COVID testing site—all swabbing for tests in Buncombe County is done at our South location after a telemed visit has been completed. Click to schedule a virtual visit: Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information:

    Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

    Book With Confidence
    VA authorized urgent care center