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3640 RatingsWrite a review
  • Business Hours for Mercy Urgent Care
    Permanently Closed
  • Map and Directions for Mercy Urgent Care
    1201 Patton Ave, Asheville, NC, 28806
  • Insurances Accepted at Mercy Urgent Care
    Accepts Self-Pay, Medicaid, Medicare, TRICARE, Triwest, PPO
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About Mercy Urgent Care

Mercy Urgent Care - West Asheville Logo

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 7.2 miles away and is open today from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 3640 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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  1. Wednesday8:00 am - 8:00 pm
  2. Thursday8:00 am - 8:00 pm
  3. Friday8:00 am - 8:00 pm
  4. Saturday9:00 am - 5:00 pm
  5. Sunday9:00 am - 5:00 pm
  6. Monday8:00 am - 8:00 pm
  7. Tuesday8:00 am - 8:00 pm

COVID Testing

Mercy Urgent Care is offering COVID testing to identify if you’ve been exposed to coronavirus performed with a gentle nasal swab. They are also offering COVID antibody testing to identify the presence of antibodies to the coronavirus performed with a small drop of blood. Learn more about requirements and next steps below.
COVID antibody test icon
Screening Requirements:
  • checkmarkVideo Visit Screening
  • checkmarkIn-Person Screening
Where Testing Is Done:
  • checkmarkIn office
  • checkmarkDrive through
  • checkmarkParking lot
Please book an in-person visit to get started
COVID antibody test icon
Antibody Test
Screening Requirements:
  • checkmarkVideo Visit Screening
  • checkmarkIn-Person Screening
Please book an in-person visit to get started

Self-Pay Prices

The base price for an office visit at Mercy Urgent Care is $149 with additional services being an extra charge. Patients typically pay between $35 - $149 for common services.
Services icon

Common Services

  1. Base Price$149
  2. Flu Shot$35
NOTE: Prices quoted are cash prices for uninsured patients



  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Travel vaccines
  • Tetanus vaccine

Labs and Tests

  • Bloodwork
  • Diagnostic tests
  • Drug screening
  • Flu test
  • Lab tests
  • Monospot test
  • STD test
  • STI
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Blood glucose test
  • COVID-19 Antibody Test
  • COVID-19 In-House Molecular Test

Insurance & Payments

Mercy Urgent Care accepts many major insurance plans and multiple forms of payment, making it easier to get the affordable care you need. It is always a good idea to contact your insurance company before your visit to ensure the Clinic is in network for the service(s) you're seeking.
Business hours icon
Accepted Insurance Plans


  • Mercy Urgent Care (Asheville, NC) - #0

Ratings & Reviews

Overall Rating 4.6
Based on 3640 Ratings
(498 Ratings)
Quality of Care
(500 Ratings)
Bedside Manner
(495 Ratings)
Staff Friendliness
(501 Ratings)
Facility Cleanliness
(499 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
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Long wait but liked the Doctor and staff
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all went well, not much use making an appt and entering ins. info online, had to do it again
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They seem my son in a timely manner and the doctor was very nice
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Everyone was so kind and professional. I can’t even begin to find the words that best describes the kindness compassion and professionalism I received only because the best words are not enough praise. Keep up the great work for our community . You make faith in healthcare refreshing
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I waiting for 2 hours only to see the doctor for 5 mins and no one was even there. My first doctor, a women w short hair was great and thorough. The second time it was a man w dark hair and I did not feel like it was thorough care or good bedside manner.
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Jacob was awesome!
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Love this facility, Dr. Fowler and the staff are wonderful, kind and professional!!
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Overall excellent experience. Caring, friendly and professional.
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I was in NC for the weekend and did something to my back. I had to do something in order for me to get on my 6pm flight home to NJ. The staff was so nice and went out if their way to take care of me and help me get done quickly so I felt better and could make my flight.
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Visit was great, friendly staff
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I was impressed with the PA who was very kind and very thorough. I would recommend you any time
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Good reliable go to for minor issues
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Easy check in , very short wait time . Very nice attention and care .
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I liked how the wait time was not very long for an urgent care (about 35 min) there were 3 actual doctors working and not just 1 mid level, like you would typically see. It gave me confidence that I was getting the best care possible.
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They seemed a little weird cause I don't have insurance. They wouldn't provide a valid receipt with diagnosis that I can submit to CHM for reimbursement.
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John was very kind and thoughtful . I do not know the nurse name but very nice . I as very pleased
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I was taken care of in a timely and professional/friendly manner.
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Everyone was so kind to Kinsley as always!
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VA authorized urgent care center