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Mercy Urgent Care, West Asheville

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Highlights

Overview

What to know before you go

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Walk-in for care at Mercy Urgent Care - West Asheville located at 1201 Patton Ave in Asheville, NC. Our urgent care center serves the Asheville community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

Closed

Closed now

Office photos

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.7

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.6

What patients are saying...

4.0

Had to come in for a DOT Physical. Staff was friendly and courteous. This Urgent Care was busy and short staffed. They were doing the best they could under the circumstances. Once I started being scene everyone and everything was great! I would definitely recommend and go back. Making an appointment would probably be a good idea if possible.

Paul P.

Feb 23, 2026

Verified

5.0

Everyone at the Mercy Urgent Care on Patton was so friendly and quick! They made it very comfortable for me and I will always come back here for any health related issues!

Laurel T.

Feb 15, 2026

Verified

5.0

Great experience as always. The wait time was long, but that can be expected sometimes. Good and friendly care from the moment I stepped in the door. Highly recommend.

Amy H.

Feb 10, 2026

Verified

5.0

I was able to come in and get my hand looked at with no problem. They were quick, efficient and kind. Appreciate the staff.

Anna S.

Feb 6, 2026

Verified

5.0

I asked if I could make an appointment for that day and was told to come on in. Didn't wait very long and when I met the NP and doctor they were interested in my symptoms and asked several questions. I was prescribed meds and am feeling better. Recommendations were made and I followed through. The lady at check in was helpful and caring.

Sharon W.

Jan 21, 2026

Verified

5.0

Woke up feeling horrible with sinus for several days. Pressure and pain in teeth got worse. Cough and drainage all post sinus with headache and hellacious sore throat.  I would recommend Dr. Mark Morris. He was thorough and very knowledgeable.

Lee Rhea J.

Jan 21, 2026

Verified

2.0

The doctor I saw didn’t really listen to me . In fact, incorrectly reported a healing dog bite that doesn’t exist. I fell at work , and my knee was the only thing looked over . I only came here because I was instructed to do so by my work .

Natalie W.

Jan 17, 2026

Verified

5.0

Great service provided by the staff. Very caring and friendly!!

Manuel P.

Jan 16, 2026

Verified

5.0

Staff was great and super friendly. Made an appointment but still had to wait for an hour before they called me back which is silly.

Deni R.

Jan 14, 2026

Verified

5.0

most of the staff was so kind and had great bedside manner :) patient, talked through what they were doing

Catrina M.

Jan 14, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

8,627 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.7 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends, but only on Sunday 8:00 am - 6:00 pm. They are closed Saturdays.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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