Mercy Urgent CareWest Asheville

4.6

3746 Ratings

Offers video visits

Offers COVID + Antibody test

Closed Now

1201 Patton Ave, Asheville, NC, 28806

Accepts Self-Pay, Medicaid, Medicare, TRICARE, Triwest, PPO

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 7.2 miles away and is open tomorrow from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 3746 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

Affiliated with Mercy Urgent Care, Sisters of Mercy Urgent Care

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Hours

Eastern Daylight Time (EDT)

Tues

Wed

Thu

Fri

Sat

Sun

Mon

Clinic

8:00 am - 8:00 pm

9:00 am - 5:00 pm

8:00 am - 8:00 pm

Video visits

8:00 am - 8:00 pm

9:00 am - 5:00 pm

8:45 am - 8:00 pm

Map & Directions

1201 Patton Ave, Asheville, NC, 28806

COVID Testing

Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. No symptoms or referrals needed to get tested. Availability is subject to change.

How do I get a COVID test at Mercy Urgent Care?

Where and how is the test done?

When and how will I get the results?

The clinic will let you know whether they are using an onsite or offsite lab for results.
For tests analyzed onsite, turnaround time for results is one hour or less
For tests analyzed offsite, turnaround time for results is 1 to 5 days.
An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
The clinic will provide information on how you'll receive your results.

How do I get an antibody test at Mercy Urgent Care?

Where and how is the test done?

When and how will I get the results?

Services

Labs and Tests

Bloodwork
Diagnostic tests
Drug screening
Flu test
Lab tests
Monospot test
STD test
STI
Strep test
TB test
Trichomonas test
Urinalysis
Blood glucose test
COVID-19 Antibody Test
COVID-19 In-House Test
COVID-19 Send-Out Test
COVID-19 Test

Vaccinations

DTaP vaccine
Immunizations
Flu shot
Travel vaccines
Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay

Medicaid

Medicare

TRICARE

Triwest

PPO

Self-Pay Prices

Cash pricing for uninsured patients.

Clinic visit$149
Flu Shot$35

Photos

Ratings & Reviews

Overall Rating 4.6

Based on 3746 Ratings

Wait-Time

(545 Ratings)

Quality of Care

(546 Ratings)

Bedside Manner

(541 Ratings)

Staff Friendliness

(547 Ratings)

Facility Cleanliness

(541 Ratings)

All reviews are opinions of patients and do not represent the opinion of Solv.

Showing 20 Top Reviews

Reviewed in Sep 2020

The entire experience was very positive. I would highly recommend Mercy Urgent Care to friends and family.

Reviewed in Jul 2020

Very good

Reviewed in Jul 2020

It was great

Reviewed in Jul 2020

Went in for Covid test. It took two hours...but that's nothing compared to lots of other places. Staff was Super Friendly and helpful!!!!!

Reviewed in Jul 2020

Couldnt of went better. Everybody very nice, fast, and caring.

Reviewed in Jun 2020

Long wait but liked the Doctor and staff

Reviewed in Feb 2020

all went well, not much use making an appt and entering ins. info online, had to do it again

Reviewed in Feb 2020

They seem my son in a timely manner and the doctor was very nice

Reviewed in Feb 2020

Everyone was so kind and professional. I can’t even begin to find the words that best describes the kindness compassion and professionalism I received only because the best words are not enough praise. Keep up the great work for our community . You make faith in healthcare refreshing

Reviewed in Feb 2020

I waiting for 2 hours only to see the doctor for 5 mins and no one was even there. My first doctor, a women w short hair was great and thorough. The second time it was a man w dark hair and I did not feel like it was thorough care or good bedside manner.

Reviewed in Feb 2020

Jacob was awesome!

Reviewed in Feb 2020

Love this facility, Dr. Fowler and the staff are wonderful, kind and professional!!

Reviewed in Feb 2020

Overall excellent experience. Caring, friendly and professional.

Reviewed in Jan 2020

I was in NC for the weekend and did something to my back. I had to do something in order for me to get on my 6pm flight home to NJ. The staff was so nice and went out if their way to take care of me and help me get done quickly so I felt better and could make my flight.

Reviewed in Jan 2020

Visit was great, friendly staff

Reviewed in Jan 2020

I was impressed with the PA who was very kind and very thorough. I would recommend you any time

Reviewed in Jan 2020

Good reliable go to for minor issues

Reviewed in Jan 2020

Easy check in , very short wait time . Very nice attention and care .

Reviewed in Jan 2020

I liked how the wait time was not very long for an urgent care (about 35 min) there were 3 actual doctors working and not just 1 mid level, like you would typically see. It gave me confidence that I was getting the best care possible.

Reviewed in Jan 2020

They seemed a little weird cause I don't have insurance. They wouldn't provide a valid receipt with diagnosis that I can submit to CHM for reimbursement.

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