Mercy Urgent Care, West Asheville

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Thursday, April 24 (EST)

Popular Clinic! Booked on Solv 23 times today

Highlights

Overview

What to know before you go

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Book an appointment at Mercy Urgent Care - West Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1201 Patton Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 7:30 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 7:30 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.7

Quality of care

4.3

Bedside manner

4.4

Staff friendliness

4.4

Facility cleanliness

4.6

What patients are saying...

5.0

Great team here. I come in for a possible torn bicep. From the moment I walked in to the time I left I could tell that the staff really cared about my situation. Other care providers should take note from this team!

David C.

Apr 22, 2025

Verified

5.0

First time parents here. Had to take our 3 y/o here to get play-do out of her nose. Of course her dad and I are freaking out. The receptionist was so kind, and comforted us saying it happens all the time. We were in and out really quickly! The nurses who did the removal were both very nice and professional. They spoke to our daughter and helped keep her calm! Such a great experience with a good ending!

Charlie B.

Apr 22, 2025

Verified

5.0

Second visit for a workman's comp injury, couldn't ask for a friendlier staff the caring physician who actually sits down talks to you and doesn't treat you like you're trying to cheat the system if I didn't live 25 minutes away I would come to you if I needed an urgent Care visit more urgent cares need to follow in your footsteps

Virginia R.

Apr 22, 2025

Verified

5.0

Staff very kind and thorough especially Maggie. Received lab results the next day. I would highly recommend this clinic.

Linda d.

Apr 22, 2025

Verified

5.0

I thought I almost sliced my finger off. Of course the rushed me right back. Laughed at my jokes and made me feel cared for. Great people , top notch care.

Kellie S.

Apr 19, 2025

Verified

4.0

Wait time was over an hour for a relatively quick issue. The staff bedside manner and overall care was great

Madison P A.

Apr 17, 2025

Verified

5.0

This was a follow-up visit and I saw a different nurse practitioner who, like the one last time, was wonderful. This place doesn't feel like an urgent care, it feels like a doctor's office. It is very relaxing and they make me feel confident that they are giving me great care. I so appreciate all the staff. Thank you!

Jaleh E.

Apr 17, 2025

Verified

3.0

30 min wait in WR. Was not told on arrival x-ray not available. I was sent to Hendersonville road clinic then Asheville clinic to get an X-ray with a very painful back from a fall. I will never use Mercy ever again.

Valerie H.

Apr 16, 2025

Verified

4.0

Just having trouble getting my prescription that need to start today. Can't get it to my pharmacy

Marie M.

Apr 15, 2025

Verified

5.0

I was really impressed with the Mercy Urgent Care clinic on Patton. I appreciated how helpful and friendly and professional all the staff was from check in, checkout, the nurse, nurse practitioner and X-ray technicians. I felt like they cared about me and were knowledgeable and took the needed time to care for me. Having not always had the best experiences long ago with urgent care clinics in another town I used to live, I was pleasingly surprised. I highly recommend them!

Jaleh E.

Apr 12, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

7,781 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.7 for wait-time, 4.3 for quality of care, 4.4 for bedside manner, 4.4 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 7:30 pm and Sunday 8:00 am - 7:30 pm.

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