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Mercy Urgent Care - West Asheville Logo

COVID testing
Offers video visits
Business hours
Closed Now
Clinic Address1201 Patton Ave, Asheville, NC, 28806
Clinic PhoneCall clinic
Accepted insurance types
Accepts HMO, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Mercy Urgent Care

Mercy Urgent Care, West Asheville is an urgent care center in Asheville, located at 1201 Patton Ave. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, West Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Asheville about 7.2 miles away and is open today from 9:00AM to 5:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, West Asheville has an average rating of 4.6 stars out of 5 based on 4253 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Standard Time (EST)
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
Video visits
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
10:00 am - 4:00 pm
10:00 am - 4:00 pm
COVID Testing at Mercy Urgent Care - West Asheville
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • Lab tests
  • Mono test
  • Pregnancy test
  • STD testing
  • Strep test
  • TB test
  • Trichomonas test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 in-house test
  • COVID-19 send-out test
  • COVID-19 test


  • DTaP vaccine
  • Immunizations
  • Flu shot
  • Travel vaccines
  • Tetanus vaccine

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Base office visit$149-249
  2. Flu shot$35
  3. Laceration repair$0
  4. X-ray (extremity)$0
  5. X-ray (chest)$0
Additional Nearby Locations
Mercy Urgent Care

East Asheville

2562 ratings

1272 Tunnel Rd, Asheville, NC 28805

7.2 miles away

Mercy Urgent Care

South Asheville

2152 ratings

1833 Hendersonville Rd, Asheville, NC 28803

7.2 miles away

Mercy Urgent Care


2166 ratings

61 Weaver Blvd 105, Weaverville, NC 28787

8.4 miles away

Mercy Urgent Care


129 ratings

120 Frazier St STE 6, Waynesville, NC 28786

23 miles away

Mercy Urgent Care


1634 ratings

22 Trust Ln, Brevard, NC 28712

25 miles away

Ratings & Reviews

Overall Rating 4.6
Based on 4253 Ratings
Wait Time
(730 Ratings)
Quality of Care
(730 Ratings)
Bedside Manner
(724 Ratings)
Staff Friendliness
(731 Ratings)
Facility Cleanliness
(721 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
Dr was great
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Awesome doc!
Reviewed in
An excellent experience overall. Two experienced frustrations. (1) Appeared for our 1:15 appointment.Had an hour and half wait. (2) We provided requested patient data sheet or it’s equivalent 4 times. First time on line, next when we arrived, then again requested on line while waiting to be seen and again many of the same questions asked by the EMT. I was so glad to be treated these issues are not a deal breaker for me. Only offer them because you requested. Follow up treatment plan and Instructions from the PA were very thorough. The PA was very thorough, focused and personable. Frankly I was pleasantly surprised given the patient load he must have handled by the time he saw me . Thanks very much for my treatment.
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Reviewed in
I got great attention and the staff listened to my concerns and explained things carefully to me. I left with answers and solutions to my healthcare and a clear understanding of what was going on.
Reviewed in
It was hard. Had trouble breathing with a mask (asthma). Wanted to fill out forms and deal with everything NOT virtually. So the receptionist let me have the forms in the car. I was there from 8 or so until noon. Dan (EMT) thawed and was fine as did the receptionist. Powell super friendly and appealing. X ray guy fine. Glad I went but not surprised that Covid test was negative and chest x ray ok. Thank God I wasn’t kicked out to be fobbed off on the ER because I did NOT want to go: I am not suicidal. 😜 Bravo Urgent Care! 👩‍🌾
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Everyone I In cantered was very nice and professional. I would come back if I needed to.
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Always feel the staff listen and give great care. Even called me back to check on me. Doctor answered all my questions. Would recommend it .
Reviewed in
Staffing was friendly. Building was clean. Overall experience 100%. Will recommend to others.
Reviewed in
My nurse was wonderful. Kind and gentle
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I had a good experience. It was my first time there.
Reviewed in
Elizabeth Jolson was a great provider of care
Reviewed in
Everyone was pleasant and the time was as expected. I have been before to this location and East Asheville. Will go back if/when needed.
Reviewed in
The doctor I saw had such a calming voice, it was almost like listening to a meditation. The staff was very friendly.
Reviewed in
Extremely friendly & courteous people.
Reviewed in
I went to Patton Ave Asheville NC because I have had a different experience in Weaverville NC. I felt well taken care of.
Reviewed in
Mostly friendly staff upfront. Once I went to the back, everyone was great. Simple Process.
Reviewed in
Great experience.
Reviewed in
Soap dispenser in lobby on left restroom has not worked for 2 weeks thanks
Reviewed in
From out of town had a great experience
Reviewed in
I would throw my Doctor out in a second if I could just see the Doctor from urgent care all the time! I may start stalking him just so I can keep up with what office he’s in each day (LOL ). So quick and accurate.God Bless!
Book a visit
Visit type
In-person visit
Video visit

Message from the clinic:

Testing for COVID-19 first requires a virtual visit, click to schedule: Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information:

Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

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VA authorized urgent care center