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Mercy Urgent Care - Virtual Visit Logo

COVID testing
Business hours
Closed Now
Clinic Address1201 Patton Ave, Asheville, NC, 28806
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest
About Mercy Urgent Care

Mercy Urgent Care, Virtual Visit is a virtual health clinic based in Asheville offering telehealth, or video visits, to patients in the State of North-carolina. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, Mercy Urgent Care, Virtual Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Video visit hours

Eastern Standard Time (EST)
9:00 am - 5:00 pm
10:00 am - 4:00 pm
10:00 am - 4:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
COVID Testing at Mercy Urgent Care - Virtual Visit
Read below to understand which test is best for your needs. To protect yourself and others, please follow the latest guidance CDC and FDA.
1 Turnaround times will vary depending on the type of test you receive and how busy the clinic is.
2 The clinic will provide information on how you’ll receive test results.


Labs and Tests

  • Allergy test
  • Blood test
  • Diagnostic test
  • Drug test
  • Flu test
  • H pylori test
  • Lab tests
  • Mono test
  • Pulmonary function test
  • RSV test
  • STD testing
  • Strep test
  • TB test
  • Urinalysis
  • Glucose test
  • COVID-19 antibody test
  • COVID-19 in-house test
  • COVID-19 send-out test
  • COVID-19 test


  • DTaP vaccine
  • Immunizations
  • Flu shot

Accepted Insurance Plans

Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

Self-Pay Prices

Cash pricing for uninsured patients.
  1. Flu shot$34.99
  2. Sports physicals$25
  3. School physicals$25
  4. Camp physicals$25

Ratings & Reviews

Overall Rating 4.8
Based on 2399 Ratings
Wait Time
(1930 Ratings)
Quality of Care
(1921 Ratings)
Bedside Manner
(1883 Ratings)
Staff Friendliness
(1920 Ratings)
All reviews are opinions of patients and do not represent the opinion of Solv.
Showing 20 Top Reviews
Reviewed in
There has been an issue with internet connection each Sunday starting on october 24, 2021 which has caused unite a long wait. The professionalism and care of the staff more than makes up for the wait.
Reviewed in
Jennifer Aldrich, NP has been extremely helpful and made testing easy. She is very compassionate & caring.I would highly recommend Mercy Urgent Care. Check-in process was seamless. Thank you.
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Very good experience
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Jennifer came right on the phone very polite went through some stuff with me about my covid test it was a great experience I was like so stressed about it but it was turned out to be wonderful.
Reviewed in
I live out of town but seem to get sick when I’m here. I like this place so much I wish they could be my primary care provider!! They listen and clearly trust my experience of my illness is accurate. They are always respectful!!
Reviewed in
The girl that did my sons Covid test was very sweet and very informative. Thank you!
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Virtual visit, friendly and thorough provider
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Great visit- heading for COVID test now.
Reviewed in
Friendly staff, quick, and very professional.
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This was my first time using Mercy Urgent Care and it was a totally positive experience. Thank you for the excellent care provided.
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Very lovely staff, thank you.
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My care provider was very kind and informative :)
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Josh was great. He was honest and thorough.
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Rita was very caring listened to my concerns and spoke to me In great detail.
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It took about 20 minutes to talk with someone. Once they showed up, they were very nice and helpful.
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My wait time was 45 minutes for my telemed visit with no check in from administrative staff, so I started to get worried I was in the link or something! But once the visit started, I felt better. Angela was really thorough in explaining what was going on for me and the treatment method she was recommending. I felt like she really cared about treating the source of my illness, not just throwing some prescriptions at the symptoms. She educated me and made me feel included in the process of treatment. She also showed a lot of empathy for me.
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Great and very helpful
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Teleconference was super
Reviewed in
The Doctor was professional, personable, and helpful! This is by far the best experience we have had with Mercy!
Book a video visit
Popular Clinic!Booked on Solv 33 times today

Message from the clinic:

There are costs associated with testing, click here for pricing information:

Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

Book With Confidence
VA authorized urgent care center