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Mercy Urgent Care - Virtual Visit Logo

Offers COVID + Antibody test
Business hours
Permanently Closed
Clinic Address1201 Patton Ave, Asheville, NC, 28806
Accepted insurance types
Accepts Self-Pay, Medicaid, Medicare, PPO, TRICARE, Triwest

Mercy Urgent Care, Virtual Visit is a virtual health clinic based in Asheville offering telehealth, or video visits, to patients in the State of North-carolina. They are open 7 days a week, including today from 9:00AM to 5:00PM seeing patients with non-emergent healthcare conditions where an in-person visit may not be necessary for accurate diagnosis. To make things even easier, Mercy Urgent Care, Virtual Visit offers you the ability to book online in advance through Solv so you can plan exactly when your virtual visit will take place.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

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Video Visit Hours

Eastern Daylight Time (EDT)
  • Sat9:00 am - 5:00 pm
  • Sun9:00 am - 5:00 pm
  • Mon8:00 am - 8:00 pm
  • Tues8:00 am - 8:00 pm
  • Wed8:00 am - 8:00 pm
  • Thu8:00 am - 8:00 pm
  • Fri8:00 am - 8:00 pm
  • COVID Testing

    Mercy Urgent Care is offering COVID testing to identify if you’ve been exposed to coronavirus performed with a gentle nasal swab. They are also offering COVID antibody testing to identify the presence of antibodies to the coronavirus performed with a small drop of blood. Learn more about requirements and next steps below.
    COVID antibody test icon
    COVID Test
    Screening Requirements:
    • checkmarkVideo Visit Screening
    Where Testing Is Done:
    • checkmarkIn office
    • checkmarkDrive through
    • checkmarkParking lot
    • checkmarkAt worksite when requested
    COVID antibody test icon
    Antibody Test
    Screening Requirements:
    • checkmarkVideo Visit Screening


    Labs and Tests

    • Bloodwork
    • Diagnostic tests
    • Drug screening
    • Finger-stick glucose check
    • Flu test
    • H pylori test
    • Lab tests
    • Monospot test
    • PFT test
    • Rsv test
    • STD test
    • STI
    • Strep test
    • TB test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Molecular Test
    • COVID-19 Send-Out Molecular Test


    • DTaP vaccine
    • Immunizations

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Ratings & Reviews

    Overall Rating 4.8
    Based on 671 Ratings
    (549 Ratings)
    Quality of Care
    (550 Ratings)
    Bedside Manner
    (538 Ratings)
    Staff Friendliness
    (547 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Practitioner was to the point by also listened well
    Reviewed in
    Sarah was very professional and easily walked me through our appointment. The process was easy, efficient and her kind bedside manner was very appreciated.
    Reviewed in
    Video call was very easy and productive. Feel so much better after conversation.
    Reviewed in
    Started on time and was professional done. Good experience
    Reviewed in
    Great service, thanks so much. Efficient, compassionate, effective care.
    Reviewed in
    Big help.
    Reviewed in
    Great! So glad covid testing is available and simple to get.
    Reviewed in
    Sarah was amazing and made me feel very confident in the care I received
    Reviewed in
    Prompt friendly informative
    Reviewed in
    I very much liked the doctor. She was very knowledgeable about my somewhat unusual health history. She was very insightful and thorough. My visit was online. The two tests I needed were quickly done at my vehicle.
    Reviewed in
    I had a virtual visit with a very capable PA and then went to Asheville and waited in my car for both of the rapid COVID-19 test. Very nice. Very professional. Thank you.
    Reviewed in
    Quick and easy and very informative
    Reviewed in
    The physician was thoughtful and thorough. He asked many questions, and I felt that my issue was well understood, and considered from all possible angles. Same goes for my treatment- he was thorough in asking about allergies and brainstorming what the best course of action would be. Excellent care- I am very grateful
    Reviewed in
    Received good care and questions addressed. I always use this clinic because am treated well.
    Reviewed in
    Telemedicine visit was professional: courteous, considerate, efficient and reflected good bedside manner. We went immediately to the care facility. Called to inform that we were outside. Facility contact was courteous, efficient and informed is when the medical staff member would be out to conduct the test. Medical staff member was prepared, courteous, friendly, efficient and careful when performing the test. As with the doctor performing the televisit, she informed is about the new steps and what we needed to do if we tested positive. A very good experience overall. Thank you!!
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    Reviewed in
    Did telemedicine call with Dr. Strothers for Covid exposure. She was very personable, thorough, and informative as to what to do next. Staff onsite (Tunnel Rd) was quick, thorough and very friendly! Thank you!!!
    Reviewed in
    Reviewed in
    Christopher PA was helpful, kind, and thorough. I felt comfortable and heard and my reasons for the visit met above and beyond expectations.
    Reviewed in
    Testing for Covid
    Reviewed in
    Provider Powell rules!
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    Popular Clinic!Booked on Solv 95 times today
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    VA authorized urgent care center