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Mercy Urgent Care - East Asheville Logo

Offers video visits
Offers COVID test
Business hours
Closed Now
Clinic Address1272 Tunnel Rd, Asheville, NC, 28805
Clinic PhoneCall clinic
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

Mercy Urgent Care, East Asheville is an urgent care center in Asheville, located at 1272 Tunnel Rd. They are open 7 days a week, including today from 10:00AM to 4:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, East Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest otherclinic being inAsheville about6.4 miles away and is opentoday from10:00AM to 4:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, East Asheville has an average rating of 4.7 stars out of 5 based on 2402 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Eastern Standard Time (EST)
  • Sun
  • Mon
  • Tues
  • Wed
  • Thu
  • Fri
  • Sat
  • Clinic
  • 10:00 am - 4:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 10:00 am - 4:00 pm
  • Video visits
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 5:00 pm
  • 9:00 am - 8:00 pm
  • 8:00 am - 8:00 pm
  • 9:00 am - 5:00 pm
  • Map & Directions

    Map pin
    1272 Tunnel Rd, Asheville, NC, 28805

    COVID Testing

    Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 24 hours for results *
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *


    Labs and Tests

    • Diagnostic tests
    • Drug screening
    • Flu test
    • Lab tests
    • Monospot test
    • STD test
    • STI
    • Strep test
    • TB test
    • Urinalysis
    • Blood glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test


    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$149
    2. Flu Shot$35


    • Mercy Urgent Care (Asheville, NC) - #0

    Ratings & Reviews

    Overall Rating4.7
    Based on 2402 Ratings
    (381 Ratings)
    Quality of Care
    (382 Ratings)
    Bedside Manner
    (380 Ratings)
    Staff Friendliness
    (381 Ratings)
    Facility Cleanliness
    (374 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    Great visit staff very friendly and well mannered
    Reviewed in
    Extremely profesdional in all respects.
    Reviewed in
    Extremely good
    Reviewed in
    All good
    Reviewed in
    All of the staff, nurse Patricia, Nurse Practitioner, Nan, and X-ray Tech, Dana, were extremely nice. Nan spent a lot of time with me and was very thorough. I was very pleased with Mercy Urgent Care and would recommend this Clinic.
    Reviewed in
    Long wait ?? Tried on line resv. But it doesn’t work????
    Reviewed in
    Wait is too long
    Reviewed in
    Find it un nerving when people are sick and the office staff is joking around, laughing, and not knowing answers to some very basic questions. The pa and the nurse were excellent! Attentive and caring. Made up for the front office's callousness.
    Reviewed in
    Staff made my visit as pleasant as could be. Answered all my questions in a very professional manne. Made me feel like they really cared about my situation
    Reviewed in
    Longer wait than usual
    Reviewed in
    In and put in less than a hour!
    Reviewed in
    A very caring experience from everyone I spoke to or met. Many thanks to all. Carry on the awesomeness
    Reviewed in
    The People that work there are wonderful, the Receptionist, Nurse, and Doctor, who I had contact with made me feel very comfortable and at ease. However, the wait time was incredibly long. I was was there for a little over two hours. there were two people in the waiting room ahead of me, they saw one about 5 mins. after I got there, and the other had her visit and left the building while I was still waiting. 9:45 to almost 12:00 noon.
    Reviewed in
    In and out fast! Nann was great!
    Reviewed in
    Really solid performance from beginning to end. The staff was friendly, efficient, and knowledgeable. I'm generally not impressed with the medical profession in the US which is why I ended up at MUC, I was looking for a quick in and out. It was more than comforting to be in such a pleasant setting. Thank you to all.
    Reviewed in
    Great people excellent facility.
    Reviewed in
    Was very pleased with doctor & staff. I was visiting my son & family in Lake Lure so was a little Leary of a new place. I wish I could have that doctor for my care all the time. She was everything you want a doctor to be
    Reviewed in
    The nurse practitioner was very nice glad I had him for my issues . There all nice there .
    Reviewed in
    I Highly recommend the Tunnel Road Mercy Urgent Care. The staff was very caring and friendly.
    Reviewed in
    In and out quickly, very friendly and kind. Thanks
    Book a visit
    Visit type
    In-person Visit
    Video Visit

    A message from the clinic:

    Testing for COVID-19 first requires a virtual visit, click to schedule: Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information:

    Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

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    VA authorized urgent care center