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Mercy Urgent Care - East Asheville Logo

Offers video visits
Offers COVID test
Business hours
Unknown Hours
·
Clinic Address1272 Tunnel Rd, Asheville, NC, 28805
Accepted insurance types
Accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest

Mercy Urgent Care, East Asheville is an urgent care center in Asheville, located at 1272 Tunnel Rd. Unlike most urgent care and walk-in clinics, Mercy Urgent Care, East Asheville offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Mercy Urgent Care, this clinic has affiliates with the closest other clinic being in Weaverville about 9.9 miles away and is open today from 10:00AM to 4:00PM.

Recognized favorably amongst their patients, Mercy Urgent Care, East Asheville has an average rating of 4.7 stars out of 5 based on 2495 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer. 

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Hours

Eastern Daylight Time (EDT)
  • Sat
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  • Video visits
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  • COVID Testing

    Mercy Urgent Care is offering COVID and antibody testing to identify if you've been exposed to coronavirus. Availability is subject to change.
    covid testing icon
    COVID Test
    Est. 24 hours for results *
    • A screening may be required to check if you're eligible for a COVID test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • Clinic staff will collect a sample by a nasal swab, mouth swab, or saliva test, depending on the type of testing available at the clinic.
    • The clinic will let you know whether they are using an onsite or offsite lab for results.
    • For tests analyzed onsite, turnaround time for results is 24 hours or less
    • For tests analyzed offsite, turnaround time for results is 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.
    covid testing icon
    COVID Antibody Test
    Est. 1-5 days for results *
    • A screening may be required to check if you're eligible for an antibody test.
    • This clinic offers video visit screenings.
    • The clinic will let you know whether they are testing inside the clinic, at a drive through testing site, or in a parking lot.
    • A health care worker will administer the test by drawing a blood sample.
    • Tests are analyzed at an offsite lab.
    • You should receive your results in 1 to 5 days.
    • An increase in demand may result in longer wait times. Call the clinic for the latest estimates.
    • The clinic will provide information on how you'll receive your results.

    Services

    Labs and Tests

    • Allergy test
    • Diagnostic test
    • Drug test
    • Flu test
    • Lab tests
    • Mono test
    • Pregnancy test
    • STD testing
    • Strep test
    • TB test
    • Urinalysis
    • Glucose test
    • COVID-19 Antibody Test
    • COVID-19 In-House Test
    • COVID-19 Send-Out Test
    • COVID-19 Test

    Vaccinations

    • DTaP vaccine
    • Immunizations
    • Flu shot
    • Tetanus vaccine

    Accepted Insurance Plans

    Contact your insurance company before your visit to ensure the clinic is in network for the service(s) you're seeking.
    Medicaid
    Medicare
    PPO
    Self-Pay
    TRICARE
    Triwest

    Self-Pay Prices

    Cash pricing for uninsured patients.
    1. Clinic visit$149
    2. Flu Shot$35

    Ratings & Reviews

    Overall Rating4.7
    Based on 2495 Ratings
    Wait-Time
    (416 Ratings)
    Quality of Care
    (417 Ratings)
    Bedside Manner
    (415 Ratings)
    Staff Friendliness
    (416 Ratings)
    Facility Cleanliness
    (408 Ratings)
    All reviews are opinions of patients and do not represent the opinion of Solv.
    Showing 20 Top Reviews
    Reviewed in
    2 hour wait for a work physical. Too long. Nurse was nice. Dr. In and out in 5 minutes.
    Reviewed in
    Wonderful. Very knowledgeable staff. Thank you!
    Reviewed in
    nice visit. I made an appointment online ahead of time, thinking my wait time (in the waiting room) might be less but I think the only advantage is to fill out paperwork ahead of time?? not really sure. Otherwise, service was very good, very professional and very friendly.
    Reviewed in
    Everyone was great and friendly done better than I expected
    Reviewed in
    Very quick and efficient polite staff
    Reviewed in
    I felt very cared for
    Reviewed in
    The people are awesome
    Reviewed in
    Overall great experience. Melissa at front desk super helpful. Provider was thorough and professional! Young lady that took vitals was just having a bad day, maybe. Wait time was not long and was happy with visit.
    Reviewed in
    Melissa was extremely concise about what could be diagnosed, how I could sign up and what I could expect. Everyone was very kind and compassionate while I was not feeling well.
    Reviewed in
    :)
    Reviewed in
    Very kind & helpful technicians, I’d definitely recommend this office.
    Reviewed in
    Tick removed
    Reviewed in
    Great visit staff very friendly and well mannered
    Reviewed in
    Extremely profesdional in all respects.
    Reviewed in
    Extremely good
    Reviewed in
    All good
    Reviewed in
    All of the staff, nurse Patricia, Nurse Practitioner, Nan, and X-ray Tech, Dana, were extremely nice. Nan spent a lot of time with me and was very thorough. I was very pleased with Mercy Urgent Care and would recommend this Clinic.
    Reviewed in
    Long wait ?? Tried on line resv. But it doesn’t work????
    Reviewed in
    Wait is too long
    Reviewed in
    Find it un nerving when people are sick and the office staff is joking around, laughing, and not knowing answers to some very basic questions. The pa and the nurse were excellent! Attentive and caring. Made up for the front office's callousness.
    Book a visit
    Visit type
    In-person Visit
    Video Visit
    Online bookings not available
    This clinic does not offer online booking for in-person visits.
    Call Clinic

    A message from the clinic:

    Testing for COVID-19 first requires a virtual visit, click to schedule: https://www.solvhealth.com/book-online/gdQma0. Daily slots fill up quickly and availability may be 1 or more days out. There are costs associated with testing, click for pricing information: https://mercyurgentcare.org/cost

    Mercy Urgent Care providers and team members have worked tirelessly. Your behavior, words, and actions matter. You matter to us, and we ask that you treat our team members in a way that shows they matter to you. We appreciate your patience as we navigate these difficult times.

    Book With Confidence
    VA authorized urgent care center