Mercy Urgent Care, East Asheville

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Book an appointment at Mercy Urgent Care - East Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1272 Tunnel Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1272 Tunnel Rd

Asheville, NC, 28805

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Closed now

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

5.0

Easy to schedule an appointment quickly and when I needed it. Would come back again if I needed quick care.

Lisa F.

Dec 1, 2025

Verified

5.0

I walked in without an appointment and was warmly greeted. I was seen and on my way home in less than 30 minutes. Staff was very attentive!

Terry F.

Nov 26, 2025

Verified

5.0

Walked in for a physical with no wait time. The staff was wonderful. Loved the Nurse practitioner , she was very polite. Would recommend to everyone.

Michael C.

Nov 19, 2025

Verified

5.0

The staff at this site is unfailingly friendly, attentive and knowledgeable. Highly recommended.

Ralph R.

Nov 16, 2025

Verified

5.0

I did not schedule an appointment I was able to check in easily. That went very smoothly. The wait time was less than 15 minutes. My Dr was absolutely amazing. I would recommend East Urgent Care to anyone.

Shannon D.

Nov 15, 2025

Verified

5.0

NP Teri was unbelievably kind, efficient and thorough. I wish she was on staff at my doctor's office!

Jennifer R.

Nov 10, 2025

Verified

5.0

Visit and medical team was terrific. Thank you! I got the care I needed and were in and out fairly quickly.

Elizabeth K.

Nov 4, 2025

Verified

5.0

Loved being able to check in online before I arrived. Staff was so helpful and kind!!

Nicole F.

Nov 4, 2025

Verified

5.0

Woke up unable to turn my head to the right due to neck pain. Came to Urgent Care as a walk-in. Had a wait time because I didn't have an appt. All in all I was seen and diagnosed. Things went well and prescriptions were sent to my pharmacy. Thanks to the doctor and staff.

Linda C G.

Nov 3, 2025

Verified

5.0

All staff were  friendly. Professional and caring.

Lori R.

Oct 30, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

5,009 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, East Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, East Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, East Asheville located?

Mercy Urgent Care is located at 1272 Tunnel Rd in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, East Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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