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Mercy Urgent Care, Waynesville

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Highlights

Overview

What to know before you go

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Walk-in for care at Mercy Urgent Care - Waynesville located at 120 Frazier St, STE 6 in Waynesville, NC. Our urgent care center serves the Waynesville community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

120 Frazier St

STE 6

Waynesville, NC, 28786

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

Closed

Closed now

Office photos

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

Easy and simple. Friendly staff that answered questions well and kept informed.

Cameron K.

Feb 18, 2026

Verified

5.0

Had to wait awhile even with an appointment, as they were busy. Once inside, care was excellent from everyone I encountered. Friendly, efficient, and seemed genuinely interested in helping me get well.

Mark N.

Jan 21, 2026

Verified

5.0

Very thorough exam! I have some sort of respiratory thing with a very sore throat so they tested for flu, Covid and strep and another kind of test they had to send off! Very clear instructions from the care provider! Highly recommended this facility!

Karen H.

Jan 19, 2026

Verified

5.0

Fabulous attention from the entire staff, no wait as I had made an appointment. Excellent suggestions and medications.

Scott L.

Jan 15, 2026

Verified

5.0

The entire staff from the man working the front desk to the female nurse to the nurse practitioner were awesome in every way.

Michael B.

Jan 13, 2026

Verified

5.0

Got an appointment quickly.  Thorough exam and walked out with my script.

Jean D.

Jan 13, 2026

Verified

3.0

The nurse that takes the vitals and the pa Wharton are always friendly enough but the receptionists are always so rude. Is it because of the system on how things are run? Why are the receptionists always so unprofessional and mean?

Melissa S.

Dec 27, 2025

Verified

5.0

From the time I walked into the door to the time I was nursed up and out the door it was a pleasant Exsperience!! I will absolutely recommend this provider!

Karen A S.

Dec 21, 2025

Verified

5.0

It’s the second time in eight days the doors did not open until 8:07.  Otherwise the entire staff were courteous and knowledgeable. Very friendly. They get you in & get you out on a timely basis. I’d recommend this urgent care facility to anyone!

Albert S.

Dec 17, 2025

Verified

5.0

Did online scheduling which I thought would help with the wait. It did not. I waited 2 hrs to be seen.  Not sure what the point is of scheduling online.  I was seen in the order of people already there.  Probably will not use online scheduling again.  Otherwise they are great and I am glad to have them available!

Leslie P.

Dec 13, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

3,119 patients have shared ratings for Mercy Urgent Care in Waynesville on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, Waynesville?

As an urgent care center, Mercy Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, Waynesville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, Waynesville located?

Mercy Urgent Care is located at 120 Frazier St in Waynesville and serves patients throughout the area.

Is Mercy Urgent Care, Waynesville open on the weekends?

Yes. Mercy Urgent Care is open on weekends, but only on Sunday 8:00 am - 4:00 pm. They are closed Saturdays.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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