Mercy Urgent Care, Waynesville

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Book an appointment at Mercy Urgent Care - Waynesville. Mercy Urgent Care is an urgent care center in Waynesville, located at 120 Frazier St, STE 6.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

120 Frazier St

STE 6

Waynesville, NC, 28786

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.7

Bedside manner

4.8

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

Service was great except for the guy at the checkout desk. The guy was a red headed guy.  Checked in the kiosk thing. He didn’t say anything to me. Didn’t ask for a co pay or insurance or anything. Medical assistant and physician were great!  The female redhead that usually works the front desk does a much better job and is always friendly.

Bryanna M.

Dec 2, 2025

Verified

5.0

Went in for a physical, work related.   Scheduling was easy via website, check in was seamless, staff was friendly and care was top notch.

Jennifer S.

Dec 1, 2025

Verified

5.0

Easy enough to check in. Was taken back in a few minutes, everyone was friendly and helpful. Dr Reeves quickly addressed my concerns and began treatment right away! Easy enough to use this place!

Kevin Y.

Dec 1, 2025

Verified

5.0

Having sinus issues for a few days. Walked in with no appointment and they call me back as soon as I completed the paperwork. The nurse and especially the nurse practitioner were both excellent. Knowable, professional, friendly .

Roy S.

Nov 29, 2025

Verified

5.0

Without a doubt, the best visit I’ve ever had at this Mercy Urgent Care, location! Prompt, friendly, efficient. The Provider (O’Connell) was amazing!

Darcy N.

Nov 26, 2025

Verified

5.0

Y’all are awesome! Thanks for the quick service and kindness.

Katherine D.

Nov 24, 2025

Verified

5.0

Made online appointment for same day. Was seen promptly and condition resolved. My family have been very impressed with the quality of care and competence of the staff at this office.

Martin W.

Nov 24, 2025

Verified

5.0

Very pleased definitely recommend to others. Entire staff very pleasant

Gary A.

Nov 24, 2025

Verified

4.0

Staff were hospitable. I was tested for covid and flu and I'm grateful for that. I was more confident that what I had was being treated appropriately.

Ralphene K R.

Nov 23, 2025

Verified

5.0

I was able to schedule an appointment very easily online. I completed my paperwork online and when I arrived I signed in and was called back for exam within 10 minutes. All staff was professional and friendly. My sinus infection was diagnosed and medication called into the pharmacy which I picked up on my way home. Highly recommend this provider!

Mary D.

Nov 21, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

2,820 patients have shared ratings for Mercy Urgent Care in Waynesville on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.7 for quality of care, 4.8 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, Waynesville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, Waynesville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, Waynesville located?

Mercy Urgent Care is located at 120 Frazier St in Waynesville and serves patients throughout the area.

Is Mercy Urgent Care, Waynesville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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