MultiCare Indigo Urgent Care, Federal Way

Closes at 8pm

MultiCare Indigo Urgent Care - Federal Way Logo

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Modern patient experience

Mobile waitlist, Online paperwork

Overview

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Book an appointment at MultiCare Indigo Urgent Care - Federal Way. MultiCare Indigo Urgent Care is an urgent care center in Federal Way, located at 31861 Gateway Center Blvd S, Suite A.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, MultiCare Indigo Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At MultiCare Indigo Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets MultiCare Indigo Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

31861 Gateway Center Blvd S

Suite A

Federal Way, WA, 98003

Office hours

Pacific Daylight Time (PDT)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Closing soon

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

7:45 am - 8:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Closing soon

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 8:00 pm

Insurance and payments

Insurance

While MultiCare Indigo Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$250

Video visit

Self-pay:

$250

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Camp physical

Self-pay:

$250

School physicals

Self-pay:

$250

Sports physicals

Self-pay:

$250

Laceration repair (stitches)

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Everyone is AWESOME at the Gateway Indego!!  The facility is super clean.

Rebekah J.

Jun 15, 2026

Verified

5.0

I love dr Tam and every one that works there are very friendly

Colleen B.

Jun 14, 2026

Verified

5.0

Had a hand injury and was able to get an appointment the next day. I will always choose this facility because of the friendly atmosphere and cleanliness. They care about their patients and take their time to make sure they took care of your needs.

June I.

Jun 13, 2026

Verified

5.0

Scheduled my appointment online and was grateful for how easy it was, as well as how easy checking in was. I’ve been dealing with some residual coughing post-illness which is fine, but my lungs were in a lot of pain with each cough, and I unfortunately feel like saying my cough was still around post-illness caused the staff to jump to a lot of conclusions, such as prescribing me medications to prevent night time coughing (I don’t have this issue), or saying that I was present for an acute cough. I wasn’t, I was visiting for lung pain. Breathing, coughing, walking, laughing, etc. all hurt. I felt like care was given to me, I did get an x-ray for my lungs, but I wouldn’t say I was listened to.

Elina W.

Jun 12, 2026

Verified

5.0

I couldn’t figure out scheduling online, but the gal on the phone was great and got me in at a good time.  Everyone greets you, and says their name.  At check-in staff was availiable to help with the forms.  Everyone was pleasant and seemed to enjoy their jobs.  I thought the care was very good.   The PA was thorough and cheerful.

Karen J.

Jun 10, 2026

Verified

5.0

The staff and providers are caring, listening, polite, and respectful.  Every single time I have received care from Indigo staff, I have felt heard and cared for.

Kathy K.

Jun 12, 2026

Verified

5.0

Walked into my Indigo urgent care facility without making an appointment . I was able to see a doctor in just a very few minutes. All of the staff were very friendly and courteous. My doctor addressed my issues in just a few minutes and solved my complaint. The service was much appreciated and I would definitely recommend Indigo to my friends and family

Ronald L.

Jun 10, 2026

Verified

5.0

Always quick and pleasant.  Great experience from booking through care and follow up.

Susan D.

Jun 10, 2026

Verified

5.0

Staff was amazing and very friendly, I appreciated their bedside manner and how quickly I was in/out!

Lorraine R.

Jun 9, 2026

Verified

5.0

The appointment was time scheduling. The appointment was quick. And your staff are awesome.

Linda W.

Jun 6, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate MultiCare Indigo Urgent Care in reviews?

10,312 patients have shared ratings for MultiCare Indigo Urgent Care in Federal Way on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on MultiCare Indigo Urgent Care's profile.

How do I make a booking at MultiCare Indigo Urgent Care, Federal Way?

You can book a visit with MultiCare Indigo Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does MultiCare Indigo Urgent Care accept?

MultiCare Indigo Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at MultiCare Indigo Urgent Care

Depending on insurance status and whether MultiCare Indigo Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to MultiCare Indigo Urgent Care will be $250. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of MultiCare Indigo Urgent Care, Federal Way?

As an urgent care center, MultiCare Indigo Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, MultiCare Indigo Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is MultiCare Indigo Urgent Care, Federal Way located?

MultiCare Indigo Urgent Care is located at 31861 Gateway Center Blvd S in Federal Way and serves patients throughout the area.

Is MultiCare Indigo Urgent Care, Federal Way open on the weekends?

Yes. MultiCare Indigo Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

Does MultiCare Indigo Urgent Care offer telemedicine?

Yes! MultiCare Indigo Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 250 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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