MultiCare Indigo Urgent Care, Orting

Did a home Covid test this morning. It was positive. Was able to get in this afternoon, get tested and get some medications to help me feel better soon!

Exceptional performance and care from everyone. Wait time was just right.

The experience we had with the doctor and the nurse was absolutely amazing. We’ve had so many bad experiences when it comes to urgent care and this one wiped the slate clean. Great experience. 100% would recommend our doctor nurse we had. Michelle Scott is who you want to be seen by!

Fantastic experience. Easy scheduling. Trustworthy, efficient staff. Top quality care. I was made comfortable. All my questions were answered. Medications were fully explained. I was shown kindness throughout, and told to feel better as i left. I do feel better.

Found myself almost out of medication prescribed by my nurse practitioner in North Carolina. Our visit here in Washington was unexpectedly prolonged due to an auto accident.  Everyone at the Indigo Clinic in Orting is outstanding and so supportive. PAC Michelle Scott is an excellent clinician!  Thank you all.

It’s wonderful having Urgent Care in Orting. I’ve used their services several times. The staff is always pleasant and I’m able to get the help I need. It’s also convenient to be able to walk in or make an appointment.

Went in got checked in and was immediately seen. Staff was super nice and professional

I feel like the staff is so very kind and helpful.   I was put into a room right on time with no waiting.  I would definitely recommend the provider.  They listened to my problem and came up with a plan.

scheduling was very easy. check in was alright too, i was a couple minutes late for my appointment and got called back like 20/30 minutes after. i had my appointment and they told me i had prescriptions to pick up from the pharmacy. i go to the pharmacy only to be told i don’t have any prescriptions and so i call urgent care and they say it isn’t a prescription but things i can buy over the counter and that the things i was “prescribed” were what i was given in the urgent care. very frustrating situation especially when you feel like death is on your door and you can’t find the things to make it better after doing what the dr told you to do. my partner ended up dropping me off at home and going back to straighten the situation out but in the end they just never sent the prescription over and i wasted like 25 minutes waiting in a pharmacy line. i understand the healthcare system in america is overwhelmed but can we at least follow through with the things we say we’re going to? is it that hard to finish with one patient before you hop around to the next ones?

I thought a walk-in would mean a walk-in which I guess was my mistake. We got on the list as arrived 15 mins early and were told they were running behind. I sat with my sick child in the waiting room for over 2 hours. After finally getting in the nurses were wondering but the PA was not so wonderful. She immediately latched on to a concern and discarded everything else that was said. She didn't even do a full examination (ears and throat were not looked at) and then told us to go to the ER as we would need imaging. The ER did not infact need imaging and gave use far better and quicker treatment. I will never go here again nor would I recommend this place to anyone with more than a stubbed toe. Truly one of the worst medical experiences I've ever had.