MultiCare Indigo Urgent Care, Richland

Closed until 8am

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Popular Clinic! Booked on Solv 23 times today

Highlights

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

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Book an appointment at MultiCare Indigo Urgent Care - Richland. MultiCare Indigo Urgent Care is an urgent care center in Richland, located at 3155 Duportail St.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, MultiCare Indigo Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At MultiCare Indigo Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets MultiCare Indigo Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

3155 Duportail St

Richland, WA, 99352

Office hours

Pacific Daylight Time (PDT)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

7:45 am - 8:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Closed now

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 8:00 pm

Office photos

Insurance and payments

Insurance

While MultiCare Indigo Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted.

Services

Office visit

Self-pay:

$250

Video visit

Self-pay:

$250

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Camp physical

Self-pay:

$250

School physicals

Self-pay:

$250

Sports physicals

Self-pay:

$250

Laceration repair (stitches)

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

I took my son to this clinic as a walk-in and was impressed with the friendliness at check-in and the bedside manner during the appointment. Our wait time was 15 minutes and the care was outstanding. I would recommend this clinic to others and will use this clinic again in the future.

Samuel R.

Sep 9, 2026

Verified

5.0

This has been by far the best walk in clinic I have ever been too! Super nice employees and dr was super nice and answered all questions! Was not rushing to get in and out! My new walk in clinic provider! Also super easy to make an appointment on line! Thanks and keep up the good work

Jenifer G.

Sep 7, 2026

Verified

5.0

Love this clinic l, staff is great, I made an appointment online last night. Wait time was 10 minutes.

Lisabeth H.

Sep 5, 2026

Verified

5.0

I have seen two different providers this week at this clinic. Both were exceptional and compassionate and have treated my concerns. Now all I need to do is begin feeling better. But the experience was top notch!  The rest of staff is very friendly and professional as well.

Andrea N.

Sep 3, 2026

Verified

5.0

I took the day off from work because I have been feeling super sick with a sinus infection. I had been out taking care of some other health care stuff but needed to go in for my sinus infection. I was five minutes away from the clinic and was able to get in right away. The office is super clean, staff were super friendly, and the practitioner even walked me out.

Christine Leah B.

Sep 1, 2026

Verified

5.0

Book my appointment the day before and they had a lot of availability that worked with my schedule. The process online for the paperwork and questions were easy and simple.

Judith B.

Sep 1, 2026

Verified

5.0

The flu came early to house. I made an appointment came in a little early. Was seen within minutes. They are so caring and kind. I have been here a few times and it was always good experience if you have to go. Thank you

Michael G.

Aug 30, 2026

Verified

5.0

My 1 yr old son was stung by a bee and I worried the swelling was an allergic reaction. The friendly staff reassured me he'd be alright with proper medicine. The nurse Abraham helped me the most.

Riggs B.

Aug 30, 2026

Verified

5.0

First time going to Indigo Multi are Clinic. Amazing experience. All the staff is so kind. They really make you feel listened to. Very through in my exam. Was able to supply medical supply for me & sent my referral to a specialist. Highly recommend!!!

Jennifer E.

Aug 29, 2026

Verified

5.0

This was our first visit with Indigo Urgent care.  The staff went above and beyond to help me out with some paperwork for my son’s school. Our normal provider is out of her office for the week and my son wasn’t allowed back at school until such paperwork was filled out by a doctor. Dr. Shoemaker was so helpful and listened to my concerns.  On a side note, it’s wonderful that they provide on site X-rays instead of going to a hospital ER.  Highly recommend ❤️

Henry M.

Aug 26, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate MultiCare Indigo Urgent Care in reviews?

571 patients have shared ratings for MultiCare Indigo Urgent Care in Richland on Solv. The average rating is 4.9 out of 5. That includes 4.7 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on MultiCare Indigo Urgent Care's profile.

How do I make a booking at MultiCare Indigo Urgent Care, Richland?

You can book a visit with MultiCare Indigo Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does MultiCare Indigo Urgent Care accept?

MultiCare Indigo Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at MultiCare Indigo Urgent Care

Depending on insurance status and whether MultiCare Indigo Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to MultiCare Indigo Urgent Care will be $250. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of MultiCare Indigo Urgent Care, Richland?

As an urgent care center, MultiCare Indigo Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, MultiCare Indigo Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is MultiCare Indigo Urgent Care, Richland located?

MultiCare Indigo Urgent Care is located at 3155 Duportail St in Richland and serves patients throughout the area.

Is MultiCare Indigo Urgent Care, Richland open on the weekends?

Yes. MultiCare Indigo Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

Does MultiCare Indigo Urgent Care offer telemedicine?

Yes! MultiCare Indigo Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 250 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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