MultiCare Indigo Urgent Care, West Seattle

Good clean facility and great stafff but they never run on time.

I made my appointment day of, and my total appointment time was under twenty minutes. Everyone I spoke to was very nice and helpful.

I had a concern about a possible UTI. Going to my primary care physician was not an option, so I went to Indigo Urgent Care 5 minutes away. My experience was excellent and I will not hesitate to recommend their urgent medical care.

This is probably the best care I’ve had. Everyone was so kind, patient, and knowledgeable. The process was quick, efficient, and painless. 10/10 to this location and the staff!

Every staff person introduced themselves and told me what they were going to do first.  The care coordination was seamless. You felt their caregiving kindness qualities.  And I left with paperwork knowing what was concerning, how to address it and who to follow up with. I would recommend this Urgent Care Center.

Got in at the end of day with a waitlist appointment.  Wait time was pretty long, if I had different insurance I would’ve been able to schedule online and avoid waiting (hmm).  My provider was Daniel, and he asked good questions and was helpful.  Uli was a sweetie and made me tea while I waited, Rachel helped with the meds.  Overall positive.  The waiting area is bright as hell when you have a migraine, bring shades!

able to book same day, midday, but had to wait 45minutes to be seen even though I had a booked time. My prescription was not sent in to a pharmacy until the end of indigo’s workday and pharmacies were closed by then so my symptoms got worse until I could fill the prescription the next day.

Overall I really like this place, I had a great experience getting my daughter in one evening last minute.  I tried to get in same day and had to make an appointment for the next day.  I was just a little surprised as I thought it was a walk in.  My care was great, though and I was happy with the experience.

Went in with asthma asking for an inhaler refill. Provider didn’t listen to my breathing or ask any questions. Also would not give me more than one month of an inhaler refill. In past visits, provider would sometimes give me a treatment in office and at least a few months of inhaler.

My travel anxiety was greatly lessened due to the wonderful care , prompt and attention to my concerns. My experience was positive from start to finish.  Sophia was very caring and my physician, Dr. Durkee, explained test results and a plan forward very clearly.  Thank you all.