NextCare Urgent Care, Nifong

Website crashed more than once. Took 2.5 to be seen, even with appointment. Waited in exam room 40 minutes for an x-ray. Practitioner had to look at xray herself, as no radiologist got back to her. Still have not heard back on results from radiologist. Not worth the time and $$

Scheduling was easy. I arrived 10 min early for my appointment time. I then waited 1hr 30min to be called back. Once in the room, the staff member that checked me in was not friendly. I waited 30 more minutes to be seen. The practitioner determined my prescribed medication but she could not advise the possible side effects.

The staff was very kind however the wait was incredibly long. Additionally the bathroom that I used to collect a sample had feces smeared on the toilet and trash can. There was also toilet paper on the ground. The whole process took in total took around 2 hours while I’ve been to other urgent cares for the same reason and was in and out in 20 minutes. Again nurses and staff was very kind it just seemed to be the system set up was not very efficient and the bathroom was very gross.

It took almost three hours to be see and leave even though I had an appointment. The staff was very friendly, but there’s only one provider and a whole bunch of patients coming to be seen.

Why have appts when you have to wait over an hour anyway.

Booked an appointment and still waited 2 hours to be seen.

Had an appointment set up for 2:25, didn’t see a physician until 4:30. I came into urgent care for tick bites because I had a bull’s-eye and it was getting bigger. Once a physician came into my room, she looked at it and said it’s probably just an itchy patch and gave me hydrocortisone. She was in and out of my room within 30 seconds and made me feel like I was crazy for coming in. I was so upset and I felt like she didn’t listen to me, so I got a second opinion and ended up having lymes disease. This was an awful experience and don’t recommend this place to anyone.

Walked in at 11:10. About 4 people ahead of me. Saw dr about 1:20. The physicians assistant was so badly dressed I wasn’t sure at first what she was there for. Wasn’t sure if I should trust her judgement.  They definitely need more help.  If I had felt really bad being there for 2 hours would have been hard.

I called back with concerns of not getting better. Was told everything was normal and to continue with the original care plan. I went to my PCP. Was told the dosage and duration was incorrect for my ailment. I was given a new prescription and referral to a specialist as my disease had progressed.

Had a terrible cough for a few days and wasn’t feeling. Wheezing some too. Had a Covid test and no Covid. They did an X-ray and Dr. told me I had double pneumonia. Wanted me to go to ER. I did. They gave me a breathing treatment & prednisone solution in my vein.which really helped. Did X-ray and it showed I had bronchitis so diagnosis at Urgent Care was wrong and had me all worried. I would not recommend Urgent Care on Nifong. Going back to Boone clinic at Parkade next time.