NextCare Urgent Care, Flagstaff (Humphreys)

The scheduling was easy and quick. My appointment was on time. The treatment staff was efficient, courteous and friendly. I would definitely recommend this office and my provider.

I wasn't seen. The person who came out to get me saw how my breathing was and sent me immediately to the ER to be evaluated and treated. I sure appreciated that referral.

I had spinal surgery on monday. I was having a allergic reaction to something. Rash covering most of my back. They referred me to ER. WHY? The severity of the rash. They are really good. Highly recommend the Humphrey Nexcare office

Scheduled a 1pm appointment. Arrived at 12:45, walked out at 2:20 without ever seeing anyone.

After the appointment, I needed to contact the office regarding whether or not an antibiotic prescription had been sent to the pharmacy. I had to leave a message via an AI system. Called twice. Never received a response . Had to drive over to the office in order to have the doctor resend the prescription. It wasn't wasn't until late in the day that I finally received a phone call from the office regarding my first inquiry. Poor customer service in my opinion.

Waste of time amd money for my daughter who I was really worried about. Dizziness, headache, and nosebleeds. We were basically told they don't know what's wrong with her. Gave us a lab test for a Hematocrit and sent us on our way. Her pediatrician was concerned about the dizziness and nosebleeds. Husband felt like they didn't know why we were there or why be worried about her. She has a sinus infection and ear infection. Nice catch. NOT!

Very long wait times even with appointment scheduled, waited 30 mins after appointment time to be seen and waited another 30 mins to finish the appointment.

I spoke with my primary medical care provider & Maria was fabulous she called ask if they would except an Authorization number for me to come-on in, said yes. I live in different city. Everyone was very friendly & professional. They were consistently busy but that's a good sign. No problem. Spoke with nurse practitioner first then doctor. Very professional & sympathetic & compassionate. Made suggestions. No prescription written for vomiting due to had been a couple of days sick. Made recommendations after talk. My insurance did not cover going to hospital in this county so did not go. Three other counties not in flagstaff. I drank 8-power ades next day & lots of water. Feeling much better. Great care by all the staff. I deeply appreciated their care. Thank you.

I was a walk in...so I didn't schedule an appointment.

Ear had been feeling plugged. Got checked and waited about 1 and half hours. Finally got seen and they only thing that was done were vitals and checking my ear. Paid about 200 out of pocket for the visit. They didn't even give me medicine.