Came to urgent care after a workplace injury.  Staff was caring, compassionate, and professional.  Wait time was very reasonable.

Such great care.  From checking to check out.  Less than 30 minutes!  Awesome care!

Took several days for my lab results and then labs were left off

Check in was really easy. Very short wait time was in and out really fast. The staff was attentive, quick, and professional.

A lot of negatives. It was hard to complete the paperwork because it has to be done on your phone and there is no cell signal in the waiting room. This would have been very hard for someone with limited phone/tech skills. I had to log in to their WiFi and fill out tons of pages of forms, including pictures of insurance cards and photos ids, all using my phone.  When we saw the doctor (for a pretty straightforward uti diagnosis), the doctor spent literally less than a minute with us. There was no exam, no patient education, no discussion. The office was closing within 30 minutes and they rushed us through and it was not good patient care. Then the worst part of all. They sent the prescription to a pharmacy that had closed. The prescription is urgent because of pain levels and high levels of infection that could travel to kidneys, etc. I called the office, which was to close in 5 minutes, and was transferred to a customer service line that said they would contact the back office at the clinic, mark it as an emergency, and make sure the prescription was sent to a different pharmacy. I went to the pharmacy and they had no prescription to fill, and recommended that I schedule a telehealth visit and then have the prescription sent to a 24 hour pharmacy. Next care should have told me that the pharmacy was closed and helped me find an open one, especially given the urgency of treating UTI, and especially since they see patients after hours. Why wouldn’t they have told me to send the prescription to a 24 hour pharmacy? And then when I called them to request that it be sent to an open pharmacy, they didn’t. All of this was unacceptable, terrible patient care.

Everything was perfect. Doctor listened and service was quick

Was in and out didn’t wait long everyone was nice thanks

Honestly the doctor didn’t really give me any answers. I went in for an x ray and my doctor seemed like he could care less to help ease my mind about my concerns. I expressed the pain I was feeling in my foot wasn’t just something small and he wasn’t very understanding or cared much about me. He said and I quote “I mean I guess you could see an orthopedic doctor or something if you want I don’t know” when I was explaining my pain and concerns

Not caring or friendly. The staff just there to do a job and really don't care about the patient. I will not return to next care.

I just walked in and was seen almost immediately. Everyone in the office was both professional and kind. I was helped with excellent care that I couldn't have ask for better. I'm grateful to be seen and treated so quickly. Thank you! I would definitely recommend this provider!