Baylor Scott & White Urgent Care +, West Plano

Closed until 8am

Baylor Scott & White Urgent Care + - West Plano Logo

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Popular Clinic! Booked on Solv 9 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork, Online pay

Overview

What to know before you go

"BSWHealth patients, note that appointments scheduled at...

Book an appointment at Baylor Scott & White Urgent Care + - West Plano. Baylor Scott & White Urgent Care + is an urgent care center in Plano, located at 5076 W Plano Pkwy.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Baylor Scott & White Urgent Care + ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Baylor Scott & White Urgent Care +, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Baylor Scott & White Urgent Care + apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

5076 W Plano Pkwy

Plano, TX, 75093

Office hours

Central Standard Time (CDT)

Sun

8:00 am - 5:00 pm

Closed now

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

Closed

Unknown hours

Mon

Closed

Tue

Closed

Wed

Closed

Thu

Closed

Fri

Closed

Sat

Closed

Office photos

Insurance and payments

Insurance

While Baylor Scott & White Urgent Care + partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.0

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.6

What patients are saying...

5.0

Dr Evelyn and staff are wonderful  Very friendly and professional

Marie V.

Aug 11, 2026

Verified

5.0

I knew i had a UTI I COULD NOT GET INTO MY PRIMARY DR. So i looked up your clinic. I Was able to get in your facility.. the  staff very nice !!! And very helpful! The only thing that was negative was the check in. I did not know how to do it on my phone. I wasn’t the only one there was another lady and a man complaining but your staff were very helpful and walked me through it. That part was so time-consuming, even for the two other people and they’re doing the same thing digging through their purses, dropping the stuff on the floor looking up things. It took way too long. Paper would be better because you’re trying to navigate on your phone and you don’t know what you’re doing. But loved the staff loved  the care that I got.

Karen C.

Aug 11, 2026

Verified

5.0

My total experience was excellent. However, the front desk receptionist - don't have her name - was excellent plus. She was calm, friendly, and exuded kindness.

Marilyn W.

Aug 4, 2026

Verified

3.0

Two things I found distracting/off putting: 1) the person who provided me care was wearing a name badge where “physician” had been marked off with a sharpie.  2) that same individual also had an AirPod in and was listening to something (I could hear it) during the exam. I found the two things to be unprofessional and didn’t really instill confidence in the care I received. I was prescribed medicine and so maybe the outcome would have been the same regardless but I’m not sure I’ll go back.

Jenny H.

Jul 30, 2026

Verified

5.0

Had an appointment scheduled for 9:40. Had to wait over 30 minutes before being called. Staff was great.

David T.

Jul 27, 2026

Verified

3.0

I had to wait almost 2 hours to get treatment. Also the medication I got isn’t helping much. Still in pain. Dr. Just repeated back to me what I filled out in my paperwork.

Saurabh S.

Jul 24, 2026

Verified

3.0

The doctor and the nurse treated me very well. They were kind, professional, and made me feel cared for. Unfortunately, the woman at the front desk was very rude over the phone and even hung up on me. When I went to the urgent care, she was the same person at the front desk. She had an unpleasant attitude, made me repeat myself several times, and was not friendly or accommodating. She also failed to provide complete information, yet was very demanding and expected me to know what she needed. Her behavior made what could have been a positive experience very frustrating. (On top of that, I was not feeling well at all, and she showed no compassion or consideration for my condition)

Stefany Smailer A.

Jul 23, 2026

Verified

5.0

Had fallen and needed an x-ray staff was friendly got in in minutes very thorough… practitioner is a genius with wonderful bedside manner and so very smart found out in minutes I had a cracked rib, which was a relief because I’ve been having chest pains Best place I could’ve gone

Catherine H.

Jul 19, 2026

Verified

4.0

Didn’t get any help, didn’t give stool sample collection cup they were supposed to give.

Evan M.

Jul 11, 2026

Verified

5.0

Needed to return for a recheck on current illness and it was the best care from reception to Doctor. I love this facility.

Stephanie J.

Jun 23, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Baylor Scott & White Urgent Care + in reviews?

5,317 patients have shared ratings for Baylor Scott & White Urgent Care + in Plano on Solv. The average rating is 4.7 out of 5. That includes 4.0 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Baylor Scott & White Urgent Care +'s profile.

How do I make a booking at Baylor Scott & White Urgent Care +, West Plano?

You can book a visit with Baylor Scott & White Urgent Care + directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Baylor Scott & White Urgent Care + accept?

Baylor Scott & White Urgent Care + accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Baylor Scott & White Urgent Care +

Depending on insurance status and whether Baylor Scott & White Urgent Care + is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Baylor Scott & White Urgent Care +, West Plano?

As an urgent care center, Baylor Scott & White Urgent Care + treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Baylor Scott & White Urgent Care + will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Baylor Scott & White Urgent Care +, West Plano located?

Baylor Scott & White Urgent Care + is located at 5076 W Plano Pkwy in Plano and serves patients throughout the area.

Is Baylor Scott & White Urgent Care +, West Plano open on the weekends?

Yes. Baylor Scott & White Urgent Care + is open on weekends including Saturday 8:00 am - 5:00 pm and Sunday 8:00 am - 5:00 pm.

Does Baylor Scott & White Urgent Care + offer telemedicine?

Yes! Baylor Scott & White Urgent Care + offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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