How do patients rate Optum Urgent Care in reviews?

3,372 patients have shared ratings for Optum Urgent Care in Hackettstown on Solv. The overall rating for this urgent care center is 4.4 out of 5.0. That includes 3.1 for wait-time, 4.0 for quality of care, 4.0 for bedside manner, 4.1 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on Optum Urgent Care’s profile.

How do I make a booking at Optum Urgent Care, Hackettstown?

You can book a visit with Optum Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Optum Urgent Care accept?

Optum Urgent Care accepts Medicaid, Medicare, TRICARE, PPO, Self Pay, Aetna, Cigna, UnitedHealthcare, and Humana. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Optum Urgent Care

Depending on insurance status and whether Optum Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Optum Urgent Care will range from $129 to $239 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Optum Urgent Care, Hackettstown?

As an urgent care center , Optum Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Optum Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

What healthcare providers can I expect to see at Optum Urgent Care?

In general, you may see one or more different types of healthcare providers at urgent care centers. Most commonly your initial intake will be managed by a nurse (RN) or medical assistant (MA), while your exam and diagnosis will be conducted by a physician (MD or DO), physician assistant (PA), or nurse practitioner (NP). For nearly all urgent care centers, however, a physician directs the care provided to every patient.

Where is Optum Urgent Care, Hackettstown located?

Optum Urgent Care is located at 228 Mountain Ave in Hackettstown and serves patients throughout the area.

Is Optum Urgent Care, Hackettstown open on the weekends?

Yes. Optum Urgent Care is open on weekends including Saturday 8:00 am to 8:00 pm and Sunday 8:00 am to 8:00 pm.

Optum Urgent Care, Hackettstown - Book Online - Urgent Care in Hackettstown, NJ 07840

Find Care Blog About For Providers

Optum Urgent Care, Hackettstown

4.4 stars

Accepts insurance & self-pay

COVID services available

Digital convenience features

Mobile waitlist, online paperwork

What to know before you go

Reservation time is the time to arrive to the clinic NOT to be seen by the medical provider. Time to see the medical provider will vary based on number of patients currently in the clinic. We'll see you as quickly and safely as possible. Thank you for your understanding.

IMPORTANT: This Center Does Not Offer COVID-19 Vaccine

Optum Urgent Care, Hackettstown is an urgent care center in Hackettstown, located at 228 Mountain Ave. They are open 7 days a week, including today from 8:00AM to 8:00PM seeing walk-in patients with non-emergent healthcare conditions. Unlike most urgent care and walk-in clinics, Optum Urgent Care, Hackettstown offers you the ability to book online in advance through Solv prior to arriving at the clinic. While most urgent care patients can expect a short wait time, booking online should cut that wait considerably and get you out and on with your day more quickly.

As part of the larger Riverside Urgent Care, this clinic has affiliates with the closest other clinic being in Roxbury Township about 9.4 miles away and is open today from 8:00AM to 8:00PM.

Recognized favorably amongst their patients, Optum Urgent Care, Hackettstown has an average rating of 4.4 stars out of 5 based on 3372 total ratings.

If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.

Affiliated with Riverside Urgent Care

Location and hours

Additional nearby locations

Optum Urgent Care

9.4 mi

Ledgewood

501 NJ-10, Roxbury Township, NJ 07852

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Optum Urgent Care

16 mi

Rockaway

346 US-46, Rockaway, NJ 07866

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Optum Urgent Care

19 mi

Cedar Knolls

118 E Hanover Ave, Hanover, NJ 07927

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Optum Urgent Care

25 mi

Watchung

1569 US-22, Watchung, NJ 07069

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Optum Urgent Care

28 mi

Springfield

200 US-22, Springfield, NJ 07081

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Accepted insurance plans

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

Medicaid

Medicare

TRICARE

PPO

Self-Pay

Aetna

Cigna

Unitedhealthcare

Humana

Services and payment options

Insurance

Insurance is accepted as payment for visits and services at this clinic.

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.

Solv works hard to keep this information as updated as possible, but prices are subject to change based on the provider. Prices don’t guarantee availability. Taxes may apply.

¹ An increase in demand may result in longer turnaround times.

² The clinic will provide information on how you’ll receive test results.

Patient ratings and reviews

4.4

Overall rating

Wait time

3.1

Quality of care

4.0

Bedside manner

4.0

Staff friendliness

4.1

Facility cleanliness

4.5

What patients are saying...

5.0

Dr Clemente was very nice, friendly & had a very good bedside manner

Ronnie G.

3 days ago

Verified

5.0

The doctor was so nice. Our concerns were heard and addressed quickly

Olivia C.

3 days ago

Verified

5.0

The front desk people are great! I did have to wait 2 1/2 hours until I was seen & people that came in after me were seen first. The staff who took my blood pressure & eye test was not friendly but the MD was great.

Jeffrey T.

7 days ago

Verified

5.0

The staff was great The doctors was excellent!!!!!!!!

Deborah P.

11 days ago

Verified