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Patient First Primary and Urgent Care, Hampton

Open until 8pm

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Highlights

Overview

What to know before you go

No appointment is necessary for COVID-19 testing - just walk in to any Patient First location.

Patients will be evaluated by a provider who will determine what test, if any, is...

Walk-in for care at Patient First Primary and Urgent Care - Hampton located at 2304 W Mercury Blvd in Hampton, VA. Our urgent care center serves the Hampton community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

2304 W Mercury Blvd

Hampton, VA, 23666

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Open now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Insurance and payments

Insurance

While Patient First Primary and Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

HMO
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$137

X-ray (arms, hands, legs, or feet)

Self-pay:

$99 + office visit fee

X-ray (chest)

Self-pay:

$99 + office visit fee

Flu shot

Self-pay:

$45-$50

Camp physical

Self-pay:

$55

School physicals

Self-pay:

$96

Sports physicals

Self-pay:

$55

Laceration repair (stitches)

Self-pay:

$99 + office visit fee

10-panel drug test

Self-pay:

$115

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

2.8

Overall rating

Wait time

2.8

Quality of care

2.6

Bedside manner

2.6

Staff friendliness

2.3

Facility cleanliness

3.4

What patients are saying...

5.0

Was seen very quickly because the staff recognized my problem right away and started treatment. Test were done, EKG, BLOODWORK< & X-RAY. Dr insisted I go to Sentera ER asap. where a was immediately admitted with Congestive Heart Failure. The most surprising thing was when the staff called me at 9:00 the next morning to check on me. Sorry I did not get the staff's names but Sentera kept the paperwork. I was beginng to think that good patient care had disappeared, but I guess it was just being hidden at your facility. Thank you, RICHARD E. CASSAT (SEEN JUN 23 @ 6:30 pm)

Anonymous

Jun 27, 2023

1.0

All the staff were friendly. But I was abandoned that everything is going on to get money from the patients. If you stepped in the building you have to pay at least $ 130.00, even no practitioner see you. I have expected more reasonable policies.

Anonymous

Dec 7, 2022

1.0

Went to the facility early in the morning followed all the touch screen prompts. After four other individuals who came after us we had asked the feont desk what the issue was. They claimed we never checked in. Did attempt two and the screen said "touch here to finish". Touched that portion and went back to the home screen. Exact repeat of what just happened. Front end clerks obviously have no care or responsibility to ensure a fluid process. Would rather deal with E.R. bills and wait time then deal with them again.

Anonymous

1.0

Staff was not sanitizing chairs or areas where people had occupied. There is a pandemic going on. The hand sanitizer stations were completely empty and one of the patients had to actually ask that they be refilled. Unacceptable! I was very uncomfortable with my visit there not only because of the long 3 and a half hour wait but because of the lack of prevention in making sure people do not catch this virus. I was not happy with the nurse, either. She rushed me into a room, hurriedly took my vitals and left. I never saw her again. Not a good experience at all!!!

Anonymous

5.0

From the friendly receptionist, nurse, x-ray tech and doctor, they all showed me professionalism and compassion. I would recommend this medical facility if you're hurt and in pain.

Anonymous

3.0

My second time there as a patient was an entirely different experience. This time I felt it was all about money. There’s a fee for weekend visit and another separate fee for after 5 pm. I wasn’t immediately billed when I left. They expected me to leave some form of payment for later billing which I REALLY didn’t like. Staff and quality of care was outstanding, it’s just there billing process I’m not happy with. They are close to home but won’t be my first choice.

Anonymous

1.0

They really should change the name, "patient" is last on their list. Perhaps "Money" First? Had an eye-opening experience here, and never saw a doctor! Overpriced, went elsewhere. Would not recommend.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Patient First Primary and Urgent Care in reviews?

24 patients have shared ratings for Patient First Primary and Urgent Care in Hampton on Solv. The average rating is 2.8 out of 5. That includes 2.8 for wait-time, 2.6 for quality of care, 2.6 for bedside manner, 2.3 for staff friendliness, and 3.4 for facility cleanliness. You can read all the individual patient reviews on Patient First Primary and Urgent Care’s profile.

How do I make a booking at Patient First Primary and Urgent Care, Hampton?

As an urgent care center, Patient First Primary and Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Patient First Primary and Urgent Care accept?

Patient First Primary and Urgent Care accepts HMO, Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Patient First Primary and Urgent Care

Depending on insurance status and whether Patient First Primary and Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Patient First Primary and Urgent Care, Hampton?

As an urgent care center, Patient First Primary and Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Patient First Primary and Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Patient First Primary and Urgent Care, Hampton located?

Patient First Primary and Urgent Care is located at 2304 W Mercury Blvd in Hampton and serves patients throughout the area.

Is Patient First Primary and Urgent Care, Hampton open on the weekends?

Yes. Patient First Primary and Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

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