My daughter wasn’t feeling well, and I suspected she might have strep throat, but I wanted to get an expert opinion. From the moment we arrived, our experience was excellent! The check-in process was quick and hassle-free, and we waited less than 10 minutes to be seen. My daughter was listened to, examined, and cared for with kindness and respect. The PA and nurse who cared for her were both very nice, professional, and exceptionally helpful. I truly appreciate the wonderful care we received and how comfortable they made both my daughter and me feel. I would highly recommend this urgent care clinic to anyone looking for prompt, compassionate, and professional care!

I found the doctor to be abrasive.  I will never go to this facility ever again

Young adult son had swollen, tender elbow with warmth to touch and red, raised area extending down forearm in a ring. Started one week ago. This provider wrapped it, gave steroid shot and prescribed pain med. As a mother of 3 boys I recognize signs of infection. Immediately Took him to another provider who diagnosed as cellulitis and prescribed antibiotics. After 3 doses, it is looking and feeling better.

The front desk staff was so rude and unwilling to assist with check in to the point that we almost left! Terrible first impression for this new facility.

The receptionist was so rude and unhelpful. I waited 1 hour and 45 minutes. My ear was barely unclogged with the wax and I left being able to hear slightly better, however it's in intense pain now (which was not present when I arrived). I'm going to an ENT now because the NP made it worse.

I had a bad fall the night before and did a walk in the next day. Everything was very smooth far as time and very clean/organize. Check in was great for a first timer. Staff were great and I would recommend again.

The scheduling, check-in, and staff were all professional. The wait time was reasonable considering the number of patients being treated. The care provided was also professional and focused on my specific issue.

I arrived at the clinic at around 6:40 PM and checked in with the kiosk. The person at the desk said my insurance card was invalid. I told him to recheck it because that was incorrect. He thought it was maybe my prescription card only.  I live two minutes away, so I ran home to get a second card I had and came right back.  He tried it again and said it was invalid.  I called customer service at United healthcare and they got on the phone with him.  They told him my account was active and he said no it isn’t.  He was very reluctant to talk with them.  He then proceeded to get an attitude.  He got on the phone with a second person and really did not want to look up the number.  She finally told him something about the number.  He was typing in zeros at the end past the dash on my card and that’s why it was showing invalid.  I asked him if my place in line was forfeited and he told me no.  By this time it was two hours into my weight.  They called people back that had arrived after me and I approached him at the desk and said you told me I didn’t lose my place in line.  And he said oh well that’s how the system came up.  I told him I should not have to wait because of his mistake in putting in the wrong number.  He really got an attitude and said the number was on the card, but I told him he should know that anything past the dash would not be the correct number  I feel like an employee of the clinic. Should know how many numbers are on the Medicare numbered account list.  I felt so bad and then I had to wait.  By the time I left there, I had been there three hours.!!! I felt like because of his mistake. I should’ve been seen immediately after he finally typed in the right member ID number, but I was not. I was put last on the list.  He was not friendly at all or apologetic at all when I was feeling very very badly.  I will never go here again.

Was absolutely great ! They did not down play my complaint which was a toothache. Bedside manner was amazing and I was well taken care of.

Was so sick dr refused to give me a steroid shot , only medrol cortisone, i should have waited and gone to my ent today , they would have gave me injections to feel better, waste of trip had to wait 2 hours and 65.00 for nothing,