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Accepts most insurances
Serving as a primary care provider in the Wellington area, Premier Family Health & Wellness sees mostly an appointment-driven patient population, however, they may support walk-in patients during certain hours. It appears as though their practice is routinely open 5 days a week at their clinic located at 1037 South State Road 7, Suite 211 with Monday's hours being 7:30AM to 5:00PM. It is certainly best to call the clinic to schedule an appointment, or ask about walk-in availability.
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Insurance is accepted as payment for visits and services at this clinic.
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Wait time
1.3
Quality of care
1.8
Bedside manner
1.8
Staff friendliness
2.0
Facility cleanliness
3.0
2.0
The facility is clean, scheduling is pretty easy. Parking availability is good. The complete failure is their referral desk. Very, very frequently I end up having to call numerous times to see why they haven’t sent a referral approval to the requesting physician’s office. Today, my dermatology office called to tell me they have tried on 3 separate occasions to receive a referral for a cancer treatment they faxed to Premier (7/18/23, 7/28/23, 7/31/23), fax confirmed the fax request was received, yet no response. That practice called twice, then asked me if I could make it happen. I tried this morning, called their referral line, got a scheduler instead, like always. He sent an urgent message to the referral staff and my PA. Said I would get a call back today. Not happening. My appt is 8/1/23 and most likely will get rescheduled. Horrible service. Not worth being a patient if you can’t get referrals for care they don’t provide.
Anonymous
|
9 months ago
1.0
This is by far the worst practice I’ve ever attended. Trying to cram too much stuff under one roof. I don’t need dental care, bone density testing, bloodwork, CAT scans, nutrient replacement, primary care and a cafe’. Maybe if they spent more money on quality staff to care for patients focused on one aspect of care and less on decorations inside the building you would get better service. Worst practice ever, will never return.
Anonymous
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2 years ago
1.0
This place sucks. It is so bad customer service has to be worse that motor vehicle. I went for a cardio and my wife went for a thyroid sono and no call for 10 days. They still have no result. They do not care about you. You are a number here. It’s is a very disappointing place. The owner dr apicella is nowhere to be found. He better get a grip on his practice or he is going to have patients like me leaving.
Anonymous
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3 years ago
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