Prestige Emergency Room, Alamo Ranch / Helotes

Open 24 hours

Prestige Emergency Room - Alamo Ranch / Helotes Logo

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They may be accepting walk-ins.

Highlights

Overview

Prestige Emergency Room is a 24 hour full-service emergency room designed to provide emergency care for all sorts of medical emergencies without the prolonged wait times associated with hospital-based emergency rooms.

In addition to providing immediate emergency care, Prestige Emergency Room also accommodates “call-ahead” appointments and provides transportation to area hospitals when more extensive treatments are required. Prestige Emergency Room supplies round-the-clock care 365 days a year, providing 24/7 emergency care and peace of mind for patients throughout the San Antonio, TX, area.

Location

11590 Galm Rd

110

San Antonio, TX, 78254

Office hours

Central Standard Time (CDT)

Sun

All day

Mon

All day

Tue

All day

Wed

All day

Thu

All day

Open 24 hours

Fri

All day

Sat

All day

Insurance and payments

Insurance

While Prestige Emergency Room partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.8

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

This ER is the best and and friendliest and time was great I will recommend it to everybody

Eugenio M.

Aug 5, 2025

Verified

5.0

I came in with severe cramps, not knowing what was going on. The staff was fast to attend to me to alleviate the pain. They were also very thorough in their exams.

Gladys T.

Aug 5, 2025

Verified

5.0

Always a great experience when I go to the office. It doesn’t matter if I go for a common cold or something more severe, the staff is wonderful and caring. I like Prestige  better than my one PCP.

Anthony D.

Jul 29, 2025

Verified

5.0

I can't say enough good words about the care I received at your center. The staff was truly outstanding. Their care, patience and professionalism was excellent. They truly ate first class.

Richard P.

Jul 23, 2025

Verified

5.0

Had a chemical burn from deodorant. Went to have it checked since it was over a week and not getting better. Checked into Prestige and was in and out with medicated ointment and prescription sent to pharmacy in way less than 30 minutes . Service and customer care is always amazing. Friendly staff, seen right away.

Jessica H.

Jul 20, 2025

Verified

1.0

Dr Daniel Wheeler. Didn’t hear my concerns. Disregarded everything I came in for.  Was zero help. All staff was sleepy and not welcoming. I definitely chose the wrong urgent care for my needs this time. Popped me a steroid pill and sent me on my way with no answers.  Horrible service.  Would not recommend.

Stephanie M.

Jul 16, 2025

Verified

5.0

They do a really good job to make sure you are taking care of.

Juan P.

Jul 13, 2025

Verified

5.0

We got seen very quickly. Staff was very nice and professional and informative. Would definitely recommend to others!

Roel M.

Jul 13, 2025

Verified

5.0

Got into a car accident and was able to be immediately seen and taken care of

Ryan S.

Jul 10, 2025

Verified

5.0

The whole staff was wonderful!! The nurse and doctor were very patient and their bedside manner was spectacular. Although I have been to Prestige in the past, I continue to seek emergency care from them!!

Tracy W.

Jul 6, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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