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Primary Health, Caldwell

Open until 8pm

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Highlights

Overview

We offer high-quality medical treatment without an appointment for a wide range of health concerns including: · Seasonal illnesses like colds, flu, coughs, sore throats, earaches and allergies · Orthopedic injuries like broken bones, strains and sprains · Cuts requiring stitches · X-ray · Rashes · Urinary symptoms · STD testing · Sports physicals · Flu shots

Our average appointment is 44 minutes from check-in to check-out and costs up to 70% less than the emergency room.

We are in-network for all health insurance plans except Humana, and we offer a discount on some services for self-pay patients who are able to pay in full at the time of service.

Location

4815 Cleveland Blvd

Caldwell, ID, 83605

Office hours

Mountain Standard Time (MDT)

Sun

Closed

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Open now

Sat

Closed

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Primary Health partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

HMO
Medicare
PPO
Self-Pay

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

2.3

Overall rating

Wait time

3.4

Quality of care

2.4

Bedside manner

2.8

Staff friendliness

4.0

Facility cleanliness

4.2

What patients are saying...

1.0

The only good thing about this visit, is I got antibiotics. The experience was awful from start to finish. The receptionist was cold and uncaring. I was trying to find a pharmacy close, and there was no mention (until the Dr. said it at the end) of a pharmacy at the clinic. That wold have been really good to know, especially after trying to find a close/convenient pharmacy. How more convenient can you get then literally right there! The nurse who took me back was the same way, cold and uncaring. I spent 5 minutes going over medical history, meds etc. Which is typical, I just wish the Dr. would have actually looked at all of the info. Then the Dr. comes in, and is the most cold and uncaring dr. I have ever seen. The most unsympathetic man ever. Doesn't even look at me. Doesn't even look at my chart, because if he did, he would have seen the medications I was on and the reasons. Instead of looking, he asks me again all of the same questions, and then when I tell him the meds I am on, he belittles me and asks, "What are you on all of those for?!" I am only on a few, and the reasons are in my chart. He goes through my symptoms and does a quick exam. Says he thinks I just have a sinus infection, even though I have a nasty cough, trouble breathing, and my sinuses are the least of my concern. I tell him this, and he just brushes me off. Then as he is leaving, he says, go out and get your meds, so we can just get you out of here. Thanks for caring. Or not caring. I just hope the antibiotics he prescribed actually work for my cough and chest congestion and not just for the sinus infection, I don't even think I have. Long story short, avoid this place at all costs! The worst experience at a urgent care I have ever had. The entire staff couldn't care less, and I felt belittled and stupid. Avoid and go anywhere else! If you want an unsympathetic Dr. who doesn't even take the time to really understand what is going on, then go to Robert Duff. Worst Dr. ever!

Anonymous

5.0

Jeff Robbins is great

Anonymous

1.0

Did a dot physical the day before,needed extra paperwork so I had to come back...came back and it was suppose to be just show the paperwork and get the card....oh no..waited 45 minutes to be told the provider isn't here she is at another clinic .you have to go there...I get there and she isn't there....I wait 1 hr there before going in the back...mind you noone was in the waiting room....get in the back and go over the details from yesterday and the doc didn't upload any info from the day before....sheer pathetic...and I'm still waiting to see the doc and that was a half hour ago..

Anonymous

1.0

We went to Primary health in Caldwell because my husband had the flu and he was coughing so much his chest was hurting. The doctor misdiagnosed him and gave him meds we had told her he was allergic to. 2 days later and much pain, we went to our regular doctor. She told us he had the flu and gave him medicine for the cough. 1 day later he is feeling 100% better.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Primary Health in reviews?

4 patients have shared ratings for Primary Health in Caldwell on Solv. The average rating is 2.3 out of 5. That includes 3.4 for wait-time, 2.4 for quality of care, 2.8 for bedside manner, 4.0 for staff friendliness, and 4.2 for facility cleanliness. You can read all the individual patient reviews on Primary Health’s profile.

How do I make a booking at Primary Health, Caldwell?

As an urgent care center, Primary Health is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Primary Health accept?

Primary Health accepts HMO, Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Primary Health

Depending on insurance status and whether Primary Health is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Primary Health, Caldwell?

As an urgent care center, Primary Health treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Primary Health will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Primary Health, Caldwell located?

Primary Health is located at 4815 Cleveland Blvd in Caldwell and serves patients throughout the area.

Is Primary Health, Caldwell open on the weekends?

No, Primary Health is not open on the weekends.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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