Priority 1 Urgent Care

Open until 5pm

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

What to know before you go

Bring your Photo ID. Bring your insurance information if you have...

Book an appointment at Priority 1 Urgent Care. Priority 1 Urgent Care is an urgent care center in Guilderland, located at 2080 Western Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Priority 1 Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Priority 1 Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Priority 1 Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

2080 Western Ave

Guilderland, NY, 12084

Office hours

Eastern Standard Time (EST)

Sun

10:00 am - 5:00 pm

Open now

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Fri

8:00 am - 7:00 pm

Sat

10:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While Priority 1 Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

I didn’t have much of a wait and everyone there was very nice and respectful.  I felt calm and everything was explained to me about my problem.

Vincenza F.

Sep 10, 2026

Verified

5.0

Everything was excellent. Very pleased with the doctor and staff. It’s my new go to for emergency care.

Jeffrey S.

Sep 10, 2026

Verified

5.0

Staff were very understanding  and listened to me when I explained my symptoms. Dr Brooks was very thorough and made sure I got all the relevant tests

Charles T.

Sep 10, 2026

Verified

5.0

Best Dr.’s and staff. Only urgent care I would use.

Elizabeth S.

Sep 8, 2026

Verified

5.0

I thought everyone was very caring and nice. They were willing to help me in my situation.  So I felt so much better when I was done. I have always had a favorable visit with this location. I have used it on several occasions when I needed medical attention and didn’t want to wait in the ER.

Darlene D.

Sep 5, 2026

Verified

5.0

I had seen my thoracic surgeon and she thought I might have a UTI so she suggested I go to priority one. I can’t say enough about the place. It was pristine clean. The staff and the doctor were excellent. I made appointment at 3:30. I was out by 4:30 recommend this place to anybody.

Bonita Z.

Sep 4, 2026

Verified

5.0

I suspected that my 93 year-old mom had a bladder infection. The staff was excellent at helping us solve this problem a problem that our primary care physician was unable to help us with so grateful for this facility and the people that work there.

Domenica P.

Sep 3, 2026

Verified

5.0

I was able to schedule a same day appointment easily (my primary couldn’t see me for weeks). Check in was simple and the person that helped me was very kind. Dr. Robinson was attentive and listened to all my concerns and although I didn’t necessarily get the end result I was looking for, I received great care and would definitely go back.

Jenna B.

Sep 3, 2026

Verified

5.0

I had a 5:00 appt and there was no wait time at all for me. Staff was friendly and efficient. The Dr. explained everything and took his time with me. I give it a 5 star rating

Linda C.

Sep 3, 2026

Verified

5.0

Had an injury that was lingering and came in concerned about an infection. From check-in to check out, everyone was courteous, efficient and precise about what best to do. Thank you. I have found my go to urgent care!

Diane D.

Sep 2, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Priority 1 Urgent Care in reviews?

590 patients have shared ratings for Priority 1 Urgent Care in Guilderland on Solv. The average rating is 4.9 out of 5. That includes 4.7 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Priority 1 Urgent Care's profile.

How do I make a booking at Priority 1 Urgent Care?

You can book a visit with Priority 1 Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Priority 1 Urgent Care accept?

Priority 1 Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Priority 1 Urgent Care

Depending on insurance status and whether Priority 1 Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Priority 1 Urgent Care?

As an urgent care center, Priority 1 Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Priority 1 Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Priority 1 Urgent Care located?

Priority 1 Urgent Care is located at 2080 Western Ave in Guilderland and serves patients throughout the area.

Is Priority 1 Urgent Care open on the weekends?

Yes. Priority 1 Urgent Care is open on weekends including Saturday 10:00 am - 5:00 pm and Sunday 10:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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