Priority 1 Urgent Care

Opens at 8am

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork, Online pay

Overview

What to know before you go

Insurances we do not accept:

  • Fidelis
  • Emblem Health -...

Book an appointment at Priority 1 Urgent Care. Priority 1 Urgent Care is an urgent care center in Guilderland, located at 2080 Western Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Priority 1 Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Priority 1 Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Priority 1 Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

2080 Western Ave

Guilderland, NY, 12084

Office hours

Eastern Standard Time (EST)

Sun

10:00 am - 5:00 pm

Mon

8:00 am - 7:00 pm

Tue

8:00 am - 7:00 pm

Wed

8:00 am - 7:00 pm

Thu

8:00 am - 7:00 pm

Opening soon

Fri

8:00 am - 7:00 pm

Sat

10:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While Priority 1 Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

5.0

What patients are saying...

5.0

Walked in and was checked in right away. Wait time was less then ten minutes. Staff is amazing! With urgent care facilities I don’t usually see a doctor (usually PA or nurse), but here I did. The doctor was very thorough. Wish I remembered her name. She was excellent!

Debra C.

Jul 27, 2026

Verified

5.0

Went in this morning with sinus congestion and chest congestion . Dr. Was very attentive to my needs and meds that I needed . While I’m still not back to feeling normal , hopefully I will feel better soon . Good experience

Terri K.

Jul 26, 2026

Verified

5.0

Nurse Megan H. Was very kind and caring can tell she likes her job. Dr. Robinson is a great doctor.

Michael Z.

Jul 25, 2026

Verified

5.0

I passed 4 urgent cares to go to this particular one due to the great Yelp reviews- wonderful experience!!!!! Thank you!!!!

John S.

Jul 23, 2026

Verified

5.0

Went in with my daughter for a suspected ear infection. Waiting room was practically empty. There was only one patient ahead of us. We waited for an hour before being called back into an exam room. Once in there, we were prescribed the wrong treatment. The treatment we were told to pursue would have caused my daughter greater damage and pain. I consulted our regular pediatrician after leaving, and she confirmed this.

Elixtyn E.

Jul 22, 2026

Verified

5.0

This is a rare treasure in urgent care! Priority 1 is a place where you can be evaluated by an experienced MD and registered nurses. I have been treated many times by Dr Halpert and his team of physicians. Having worked as an RN many years in a major medical center ED I have worked with some of the best and wouldn’t consider going anywhere else ..You are in an out in less than an hour , not an ED 10 hour wait and being exposed to infectious disease.      Priority 1 providers carefully listen to your medical problems and can do blood tests , IV s, prescriptions and refer you when needed. Dr Halpert has extensive experience and knowledge from other hospitals.. I recommend Priority 1 to everyone I know for the best care outside of a hospital.

Nancy P.

Jul 21, 2026

Verified

5.0

Excellent service by the staff & Dr. Robinson was very professional but extremely down to earth & treatment was quick & thorough.

Lisa N.

Jul 21, 2026

Verified

5.0

This is the best urgent care facility I have ever experienced! Efficient, clean, friendly and professional. I actually saw a Dr. amazing!  I highly recommend!

Ellen M.

Jul 19, 2026

Verified

5.0

Very quick and professional care . Compassion was greatly appreciated. Very grateful for the help.

Victor T.

Jul 15, 2026

Verified

5.0

Excellent care! I had Dr. Robinson and Dr. Shoemaker on initial and follow-up.  Knowledgeable, great bedside manner. All the staff were friendly and caring. Would highly recommend this urgent care!

Sharon T.

Jul 13, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Priority 1 Urgent Care in reviews?

517 patients have shared ratings for Priority 1 Urgent Care in Guilderland on Solv. The average rating is 4.9 out of 5. That includes 4.7 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Priority 1 Urgent Care's profile.

How do I make a booking at Priority 1 Urgent Care?

You can book a visit with Priority 1 Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Priority 1 Urgent Care accept?

Priority 1 Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Priority 1 Urgent Care

Depending on insurance status and whether Priority 1 Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Priority 1 Urgent Care?

As an urgent care center, Priority 1 Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Priority 1 Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Priority 1 Urgent Care located?

Priority 1 Urgent Care is located at 2080 Western Ave in Guilderland and serves patients throughout the area.

Is Priority 1 Urgent Care open on the weekends?

Yes. Priority 1 Urgent Care is open on weekends including Saturday 10:00 am - 5:00 pm and Sunday 10:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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