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ProMed Healthcare

Open until 2pm

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Highlights

Overview

What to know before you go

Appointments required.

Location

7004 Smith Corners Blvd

a

Charlotte, NC, 28269

Office hours

Eastern Standard Time (EST)

Sun

Closed

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

9:00 am - 2:00 pm

Open now

Insurance and payments

Insurance

Insurance is accepted as payment for visits and services at this clinic.

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Self-pay:

$40 + office visit fee

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

1.0

Overall rating

Wait time

1.0

Quality of care

1.0

Bedside manner

2.0

Staff friendliness

1.0

Facility cleanliness

2.5

What patients are saying...

1.0

DO NOT get your COVID-19 tests here. This is no shot to the doctor but rather the staff and the lab they work with. I came to get my coronavirus test on June 29, 2020 and was told to expect my results within 3-5 days. After calling on the 3rd, 5th, 7th, and 9th day, still no results (the nurse Bobby explained I should have it by the 9th day). On the 9th day, another nurse sarcastically explained it could take up to two weeks for results and they would call me when it’s ready. Not once did she ask about my progressing symptoms I had reported earlier or try to be empathetic. Meanwhile, my peers have all gotten tested and received their results within 2-3 days at other health orgs. On the 11th day of waiting on results, I asked why it’s taking so long so the said she had to “log” into the lab system to figure out what’s wrong. What really happened was she put me on hold and gave the phone to the same, rude nurse I spoke to on the 9th day who gave me her sarcastic script of the results will take two weeks and we will call you. It is now day 14 since I got tested and still no results and no call back. This clinic is underprepared and un-equipped to handle this pandemic. I could understand this wait time if we were at the height of the pandemic back in March but by now, many health orgs are able to provide results within 3-5 days - some even sooner!! Their staff lacks empathy, the lab is slow and probably lost my sample. I’m fairly positive I had covid given my symptoms but at this point, by the time I get my results, the virus would have ran its course. Coming here was a waste of time and energy.

Anonymous

1.0

I went in to get a physical and drug test done for my job. Receptionist did not even try to look up my information in the system to see if they had the paper work to do my physical but all along she just had to go into the computer under the account I’m working for and print them out. Very bad customer service. Will not suggest anyone to go there. Went to concord facility where the staff was very friendly and got me in and out with no problems. Concord even looked into it as in to why they did not take my service. Thanks Concord

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate ProMed Healthcare in reviews?

2 patients have shared ratings for ProMed Healthcare in Charlotte on Solv. The average rating is 1.0 out of 5. That includes 1.0 for wait-time, 1.0 for quality of care, 2.0 for bedside manner, 1.0 for staff friendliness, and 2.5 for facility cleanliness. You can read all the individual patient reviews on ProMed Healthcare’s profile.

How do I make a booking at ProMed Healthcare?

Most lab tests require advanced appointments rather than just walking in. To schedule an appointment with ProMed Healthcare, please contact the facility directly.

What insurance does ProMed Healthcare accept?

Depending on which lab test you need and whether or not it has been ordered by a healthcare provider, insurance may or may not cover the cost of the test. If you intend to use your health insurance, it is best to either consult your insurance carrier, or call the testing lab directly to review details.

How much do lab tests cost at ProMed Healthcare

The cost of lab tests really vary based on the type of test needed. Some tests could cost as little as $10-20 while others cost more than $500. It is best to contact the lab directly to determine your specific cost, or out of pocket cost (if you are using insurance).

Where is ProMed Healthcare located?

ProMed Healthcare is located at 7004 Smith Corners Blvd in Charlotte and serves patients throughout the area.

Is ProMed Healthcare open on the weekends?

Yes. ProMed Healthcare is open on weekends, but only on Saturday 9:00 am - 2:00 pm. They are closed on Sundays.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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