How do patients rate PromptMD in reviews?

1,180 patients have shared ratings for PromptMD in Hoboken on Solv. The average rating is 4.9 out of 5. That includes 4.7 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on PromptMD's profile.

How do I make a booking at PromptMD, Video Visit?

You can book a visit with PromptMD directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does PromptMD accept?

PromptMD accepts PPO, Self-Pay, Aetna, Blue Cross Blue Shield, Cigna, Anthem. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at PromptMD

Depending on insurance status and whether PromptMD is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of PromptMD, Video Visit?

As an urgent care center , PromptMD treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, PromptMD will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Is PromptMD, Video Visit open on the weekends?

Yes. PromptMD is open on weekends including Saturday 9:00 am - 3:00 pm and Sunday 9:00 am - 3:00 pm.

PromptMD, Video Visit

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Thursday, December 4 (EST)

PromptMD, Video Visit

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Highlights

Video visits available

Modern patient experience

Online paperwork, Online pay

Overview

What to know before you go

Welcome to PromptMD Urgent Care Telemedicine!

Please...

Welcome to PromptMD Urgent Care Telemedicine!

Please provide the information requested,...

Book a visit with PromptMD, your trusted virtual urgent care provider, available from the convenience and comfort of your own home. Specializing in telemedicine services, they ensure that you receive immediate healthcare assistance via phone or video consultation.

Virtual care services are staffed by certified medical professionals trained to address a range of non-emergent conditions that do not require physical examination. They effectively manage common illnesses such as colds, flu, allergies, and sinus infections, as well as provide care for minor injuries like sprains and strains. Additionally, PromptMD offers prescription services and can guide you through self-administered treatments.

Booking your virtual visit through Solv is effortless, offering you a seamless way to access healthcare promptly. This service is especially valuable for those with busy schedules, mobility limitations, or anyone seeking a quick consultation without the commute.

Virtual visit hours

Eastern Standard Time (EST)

Sun

9:00 am - 3:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 3:00 pm

Insurance and payments

Insurance

While PromptMD partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna

Anthem

Blue Cross Blue Shield

Cigna

PPO

Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Camp physical

School physicals

Sports physicals

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

What patients are saying...

5.0

Never disappoints! Always very friendly and professional. They address the issue with kindness make me feel very seen. Never dismissed like other doctors.

Rosemarie M.

Nov 6, 2025

Verified

5.0

Excellent, prompt and professional service. Thank you for everything.

Mickheal B.

Oct 17, 2025

Verified

5.0

Dr. Lee was excellent. She was very attentive and knowledgeable to my condition. Thanks so much.

Christopher N.

Jun 25, 2025

Verified

5.0

Everyone staff member is amazing here and Dr. Lee was such a lifesaver. I couldn’t be more pleased with PromtMD. I would recommend them to everyone.

Kerry O.

Jun 24, 2025

Verified

5.0

Scheduling is so easy, the staff are very sweet and understanding, and the doctors are amazing ❤️

Alexa C.

May 16, 2025

Verified

5.0

As has been the case each time I or a family member has had a telemedicine or in person visit I have had nothing but good experiences. I would recommend this facility to everyone

Harold H.

May 16, 2025

Verified

5.0

Scheduling process was seamless. Dr. Lee is a very knowledgeable professional. Highly recommend!

Gary L.

Mar 15, 2025

Verified

5.0

Dr Lee was great understood my problem immediately

Andrea H.

Mar 12, 2025

Verified

5.0

Excellent!!!! Both my children were seen by Victoria Colasurdo and she is a true blessing and example of an exceptional physician. Thank you:)

Adam C.

Feb 25, 2025

Verified

5.0

Great doctor, explained what's going to be good for you as a person

Kerri Q.

Feb 22, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

PromptMD, Video Visit

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PromptMD, Video Visit

Highlights

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Virtual visit hours

Insurance and payments

Insurance

Self-pay

Services

Patient ratings and reviews

What patients are saying...

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