As soon as we walked into the facility the man who’s picture is on the front of this website (Jesse) was nothing but rude to us. My boyfriend had thrown out his back to the point where he could barely walk and after a long walk to the facility, I guess we had gone through the side door, which we thought was the entrance since it is the only picture of a door on the website and also right underneath the sign saying urgent care. The door was open so we walked through. Jesse immediately says this isn’t the entrance, I said “I’m sorry I didn’t know” and he responds rudely “oh yes you did, you can read can’t you!?” After the fact I saw there was a tiny sign on the INSIDE of the door saying “not an exit” of course we wouldn’t have gone that way if there was any sign directing us to the actual front door. Aside from that interaction, the wait wasn’t that long which was nice. And my boyfriends doctor, Dr. Suheir was amazing and very sweet and helpful. My boyfriend needed xrays and come to find out, it was Jesse, who was extremely short and rude, he seemed like he was in a hurry and was impatiently tapping his foot on the floor waiting for my boyfriend (who could barely walk) rush to the X-ray room. The lady who was at the front desk was very nice, but other than her and Dr. Suheir, most of the other staff was very unprofessional just laughing and talking with each other in the waiting room. I wouldn’t recommend anyone to go this place. I know that working at urgent care isn’t the easiest job and can be frustrating, but you should be professional and not disrespect your customers. Disregarding the fact that there is a picture of someone flipping off the camera on this official website, the staff is rude and would rather be anywhere else. Don’t waste your time here.