Rapid Urgent Care, Virtual Visit

Our family's regular primary physician's office said our doctor was out sick with COVID (again?), and her nurse called to CANCEL our appointments. I (mom) called several other clinics but they would not be able to see us soon, meaning for many days or weeks and some clinics said we would have to first call our insurance to switch our primary physician to one of their doctors, but we declined that option. Our family has never done virtual doctor appointments before, so we just learned something new. I contacted a RAPID URGENT CARE and they could do a virtual visit which was a perfect option due to my current serious medical conditions and transportation which prevents me from driving sometimes. We had a very polite physician that took time with us and treated us respectfully. The nurses and staff were also polite and I appreciate them helping us to figure out how to set up the appointments and virtual calls with the physician on my old cell phone. The experience was absolutely very nice. They did not rush us, and took time which eased us through both appointments. We will not hesitate calling RAPID URGENT CARE again next time we need them. THANK YOU ALL!🙂

Thanks for being a good clinic

Excellent , I wouldn’t hesitate to use them again, 5 stars isn’t high enough, good quality care, attentive MD , staff professional, Thank you, I hope to be feeling better soon

Quick and easy.

Very timely and efficient and I received what I needed

First time I’ve ever use this service and was very pleased with the time it took and the service provided everyone was wonderful

A+++

My first time using their remote option, wait time wasn’t too bad, video call dropped but that may have been on my end, doctor quickly called back to finish audio only. If only Walgreens had their act together as much.

The doctor and nurse were wonderful!!

Very helpful