Southern Immediate Care, Helena

Opens at 9am

Southern Immediate Care - Helena Logo

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Popular Clinic! Booked on Solv 6 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork, Online pay

Overview

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Southern Immediate Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Southern Immediate Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

Location

4151 Helena Rd

Helena, AL, 35080

Office hours

Central Standard Time (CDT)

Sun

9:00 am - 5:00 pm

Opening soon

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Insurance and payments

Insurance

While Southern Immediate Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$130

X-ray (arms, hands, legs, or feet)

X-ray (chest)

School physicals

Sports physicals

Self-pay:

$25

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.6

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Very efficient, knowledgeable and professional staff.

Patricia H.

Jun 9, 2026

Verified

5.0

I felt like the nurse practitioner was very thorough in the questions she asked and listened carefully to my responses. I got the meds yesterday and already feel so much better. Would definitely recommend!

Patricia S.

Jun 7, 2026

Verified

5.0

The medical assistant and nurse practitioner were top notch! The entire staff from the front desk to the room were so friendly and helpful! My girl will be feeling better in no time!

Meridith L.

Jun 5, 2026

Verified

5.0

Prompt and easy. Staff very professional. Care was professional

Janice G.

Jun 4, 2026

Verified

5.0

I had a great experience at Southern Immediate Care. The staff was friendly, professional, and made me feel welcome from the moment I walked in. The wait time was reasonable, and the providers took the time to listen to my concerns and explain everything clearly. It’s refreshing to find a healthcare team that truly cares about their patients and treats them with kindness and respect. I highly recommend Southern Immediate Care to anyone looking for quality medical care with compassionate service!

Aubri H.

Jun 4, 2026

Verified

5.0

Dr. Hackett and team are the best in the business! I wish this was a family practice vs urgent care. Maybe they can combine the two?!

Markson J.

Jun 4, 2026

Verified

5.0

Experince back pain. Went to urgent care wait staff was nice and courteous..Great experience. Doctor was great

Quentin W.

May 31, 2026

Verified

5.0

We are fortunate to have Southern Immediate Care in Helena.  The staff and providers/physicians care about patients.  While delivering exceptional care they strive to get you in and out in a timely manner.

Stacy K.

May 31, 2026

Verified

5.0

The staff is always friendly and I really trust Dr. Hackett. She is thorough, knowledgeable, and has great bedside manner. The wait time was minimal and the online appointment scheduling and check-in process is a breeze.

Christy W.

May 28, 2026

Verified

4.0

Booking an appointment online was worthless. All the walk ins waiting when I got there went before me. The staff and the doctor were great.

Bruce H.

May 26, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Southern Immediate Care in reviews?

1,557 patients have shared ratings for Southern Immediate Care in Helena on Solv. The average rating is 4.9 out of 5. That includes 4.6 for wait-time, 4.9 for quality of care, 4.9 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Southern Immediate Care's profile.

How do I make a booking at Southern Immediate Care, Helena?

You can book a visit with Southern Immediate Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Southern Immediate Care accept?

Southern Immediate Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Southern Immediate Care

Depending on insurance status and whether Southern Immediate Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Southern Immediate Care will be $130. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Southern Immediate Care, Helena?

As an urgent care center, Southern Immediate Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Southern Immediate Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Southern Immediate Care, Helena located?

Southern Immediate Care is located at 4151 Helena Rd in Helena and serves patients throughout the area.

Is Southern Immediate Care, Helena open on the weekends?

Yes. Southern Immediate Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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