This was my first time having a telehealth appt.  It couldn’t have gone any better!  From the receptionist, figuring out my right, to the nurse, asking me all the questions to provide to the provider, and how awesome the provider was! Everyone was so thorough and kind!  Thank you for all your staff!

The doctor was okay. The lady that checked me in was so so. Not the friendliest. The system disconnected me even though I didn’t touch my phone. I had to call the office and rejoin the call. Then I got a message that the urgent care left the call. They should probably use a different app besides Solv.

I always receive amazing care from everyone at Springfield Urgent Care. Such a wonderful and caring group of doctors and staff. Highly recommend!

Was able to schedule a video appt as soon as I woke up this morning. The staff was extremely friendly, efficient, and fully listened to my needs. EXEMPLARY service all the way around. THANK YOU!

The experience was great - and I got relief from a sinus infection almost immediately. By the time I got off the call my prescriptions were ready. The PA I interacted with was fantastic.

Staff is very courteous, friendly, and professional.

There was a problem with sending my insurance info over. After an hour, working together we solved it and I got the help I needed.

It’s a holiday and everything took a little longer, but I’m grateful people were working and I’m very impressed with the staff!  I definitely will recommend the urgent care facility because of the people are top-notch

I have been sick for five days thinking it was a virus with no energy. I chose to do virtual instead of getting dressed up and going into the cold weather and physically going in. Everybody was great friendly and caring. It was determined it was not viral and they are sending over prescriptions. I didn’t even have to leave my house. I love this place. I highly recommend them in person or virtual.

Did my first Tele Visit, simple and easy. Scheduling and payments beforehand went smooth as well.