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URGENT CARE
Urgent care
Pediatric urgent care
Accepts insurance & self-pay
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COVID services available
Insurance is accepted as payment for visits and services at this clinic.
This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .
Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.
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Wait time
5.0
Quality of care
4.3
Bedside manner
5.0
Staff friendliness
4.7
Facility cleanliness
5.0
1.0
I visited UltiMed Urgent Care last year while on vacation because my family was involved in an accident that resulted in my husband’s death. The purpose of my visit was to be examined to determine treatment for a cough that I developed hours after the tragedy. My experience with UltiMed left me with conflicting feelings about their services. The care I received from the medical staff was commendable, earning my appreciation and gratitude. I was also pleased with the facility. Unfortunately, my positive encounter with the medical team has been overshadowed by the ordeal I have been facing with the billing department, which is atrocious. My insurance changed a few weeks after my visit, and I promptly contacted the billing department and provided updated insurance information. However, the billing department has proven to be uncommunicative and inept. I finally received my first bill 9 months after my visit with a large amount due. I contacted the billing department to inquire about the total, but I was informed that my insurance was not in effect, and that I was responsible for the entire bill. I once again provided my updated insurance information. Another incorrect bill was recently sent, and my insurance has not been billed by UltiMed. Despite my efforts to rectify the situation though emails and telephone calls and repeatedly providing updated insurance details, the billing department remains unresponsive, with the exception of an email weeks later, directing me to call a telephone number, which I did. No response. It is now past the anniversary of my husband’s death and UltiMed has failed to process my claim and I still have an unpaid urgent care bill hanging over my head. All I want is to end this prolonged torment by paying the accurate amount for which I am responsible and move on with my life.
Anonymous
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a month ago
1.0
I visited UltiMed Urgent Care last year while on vacation because my family was involved in an accident that resulted in my husband’s death. The purpose of my visit was to be examined to determine treatment for a cough that I developed hours after the tragedy. My experience with UltiMed left me with conflicting feelings about their services. The care I received from the medical staff was commendable, earning my appreciation and gratitude. I was also pleased with the facility. Unfortunately, my positive encounter with the medical team has been overshadowed by the ordeal I have been facing with the billing department, which is atrocious. My insurance changed a few weeks after my visit, and I promptly contacted the billing department and provided updated insurance information. However, the billing department has proven to be uncommunicative and inept. I finally received my first bill 9 months after my visit with a large amount due. I contacted the billing department to inquire about the total, but I was informed that my insurance was not in effect, and that I was responsible for the entire bill. I once again provided my updated insurance information. Another incorrect bill was recently sent, and my insurance has not been billed by UltiMed. Despite my efforts to rectify the situation though emails and telephone calls and repeatedly providing updated insurance details, the billing department remains unresponsive, with the exception of an email weeks later, directing me to call a telephone number, which I did. No response. It is now past the anniversary of my husband’s death and UltiMed has failed to process my claim and I still have an unpaid urgent care bill hanging over my head. All I want is to end this prolonged torment by paying the accurate amount for which I am responsible and move on with my life.
Anonymous
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a month ago
All reviews are opinions of patients and do not represent the opinions of Solv.
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