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Find Care Near MeURGENT CARE
Urgent care
Pediatric urgent care
EVERYDAY HEALTH
Tdap vaccine
DOT physical
School physicals
Accepts most insurances
COVID services available
UPMC Urgent Care - Erie West is an urgent care center in Erie and is open today from 9:00AM to 9:00PM. They are located at 2861 W 26th St, Suite 1 and open 7 days per week.
Patients have given an average rating of 3.5 stars out of 5 for their experience at UPMC Urgent Care - Erie West.
Nationally, we are seeing urgent care patients wait an average of 15-30 minutes before being seen by a healthcare provider, which would likely be the case at UPMC Urgent Care - Erie West. As part of the UPMC Urgent Care group, they have a sister facility in Erie 3.7 miles away that you may want to consider if the wait gets too long.
If you are looking to learn more about urgent care including statistics, trends, FAQs and other useful information, check out our blog to empower your knowledge as a healthcare consumer.
Insurance is accepted as payment for visits and services at this clinic.
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Wait time
2.5
Quality of care
3.0
Bedside manner
3.5
Staff friendliness
3.0
Facility cleanliness
3.5
4.0
the place was under staffed like everywhere else or it was not run smooth enough
Anonymous
|
3 years ago
3.0
My overall experience was frustrating. Yes I did come towards the end of the day around 6:37 pm. I brought my son in who had been sick for 2 days and I was giving him over the counter cold/sore throat/ nasal congestion med. My concern was his temp was @102 despite being medicated. Intake person (st the 2nd window) was very pleasant and kind and patient. My son is 19 so I let him go in for his exam himself He came out and told me his screen for strep was neg for and they are calling in Rx for him for Mucinex. We DID NOT get any paperwork. I asked the lady at checkout ( different from the intake person, this lady was st 1st window inside the entrance door) questions to verify what the NP had told my son , she kinda seemed bothered by me asking and went back and asked the CRNP my son saw and said he’s to take Mucinex and Flonase and the orders/scripts will be sent to pharmacy. Went to pharmacy today and was told no Rxs for my son there and maybe because they are over the counter they did not send Rx. So frustrating ! So I went and bought the meds. I am a nurse and if I responded or interacted with my patients the way this checkout lady did, I probably would be not be working there. I heard another mother checking in while I was there and she had the same lady I had at checkout and I heard the Mom Say “You must be in a bad mood or having a bad day “. We didn’t want to be there anymore than she did. When in customer service you always have to remember to treat others the way you would like to be treated
Anonymous
|
a year ago
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