How do patients rate Urgent Care + TeleHealth in reviews?

816 patients have shared ratings for Urgent Care + TeleHealth in Benicia on Solv. The average rating is 4.8 out of 5. That includes 4.5 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.9 for staff friendliness, and 5.0 for facility cleanliness. You can read all the individual patient reviews on Urgent Care + TeleHealth's profile.

How do I make a booking at Urgent Care + TeleHealth, Video Visit?

You can book a visit with Urgent Care + TeleHealth directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Care + TeleHealth accept?

Urgent Care + TeleHealth accepts Medicare, TRICARE, PPO, Triwest, Self-Pay, Aetna, Blue Cross Blue Shield, Cigna, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Care + TeleHealth

Depending on insurance status and whether Urgent Care + TeleHealth is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Care + TeleHealth, Video Visit?

As an urgent care center , Urgent Care + TeleHealth treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Care + TeleHealth will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu , infections, rashes, allergies, strep throat, and more.

Is Urgent Care + TeleHealth, Video Visit open on the weekends?

Yes. Urgent Care + TeleHealth is open on weekends including Saturday 9:00 am - 3:00 pm and Sunday 9:00 am - 3:00 pm.

Urgent Care + TeleHealth, Video Visit

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Urgent Care + TeleHealth, Video Visit

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Highlights

Video visits available

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

If using Blue Cross or Blue Shield please log in to your portal to...

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Book a visit with Urgent Care + TeleHealth, your trusted virtual urgent care provider, available from the convenience and comfort of your own home. Specializing in telemedicine services, they ensure that you receive immediate healthcare assistance via phone or video consultation.

Virtual care services are staffed by certified medical professionals trained to address a range of non-emergent conditions that do not require physical examination. They effectively manage common illnesses such as colds, flu, allergies, and sinus infections, as well as provide care for minor injuries like sprains and strains. Additionally, Urgent Care + TeleHealth offers prescription services and can guide you through self-administered treatments.

Booking your virtual visit through Solv is effortless, offering you a seamless way to access healthcare promptly. This service is especially valuable for those with busy schedules, mobility limitations, or anyone seeking a quick consultation without the commute.

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

9:00 am - 3:00 pm

Closed now

Mon

8:00 am - 5:00 pm

Tue

8:00 am - 5:00 pm

Wed

8:00 am - 5:00 pm

Thu

Closed

Fri

8:00 am - 5:00 pm

Sat

9:00 am - 3:00 pm

Insurance and payments

Insurance

While Urgent Care + TeleHealth partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna

Blue Cross Blue Shield

Cigna

Medicare

PPO

Self-Pay

TRICARE

Triwest

United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.5

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.9

What patients are saying...

5.0

Very helpful. On time very precise. The doctor was very helpful and staff were quick.

Sergio A.

Dec 12, 2025

Verified

5.0

Great system with multiple options for care. Staff is kind and helpful. Practitioners are professional, knowledgeable and efficient

Ian M.

Dec 7, 2025

Verified

5.0

Amazing service, medical knowledge, efficiency, speed. Awesome RNs.

Ariane D.

Oct 19, 2025

Verified

5.0

Last few days, I had a horrible toothache and woke up yesturday with it hurting worse, knew I needed to get some antibiotics. I got a hold of urgent care and, let me tell you what they really saved me. Woke up today feeling better. The antibiotics are helping so well. I will definitely be going back to them if I need something again.

Sierra L.

Sep 21, 2025

Verified

5.0

Could not be happier with bedside manner of the doctor and check-in staff

Payton H.

Sep 21, 2025

Verified

5.0

Even though I have Kaiser, I love Solvhealth. For urgent issues, I always know I can get help not only the same day, but usually within 30 minutes. Definitely worth the out of pocket money.

Maureen D.

Aug 29, 2025

Verified

5.0

Helped me figure out getting a travel vaccine prescription in a quick and convenient manner!

Matthew C.

Aug 13, 2025

Verified

5.0

Always pleased with my Urgent Care appointments, staff and Providers, efficient, professional, and caring!

Kay C.

Aug 1, 2025

Verified

5.0

WOW! Quick & easy!! What a system if you do it by video call. Very professional as well!! Thank you

Dennis P.

Jul 25, 2025

Verified

5.0

Easy to get an appointment, friendly staff, timely visit. Nurse Shannen was fantastic!

Kelly M.

Jul 8, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

Urgent Care + TeleHealth, Video Visit

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What patients are saying...

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