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Urgent Family Care

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

BOOKED APPOINTMENT TIME IS AN ESTIMATED TIME ONLY. When you book...

Walk-in for care at Urgent Family Care located at 108 Lovell Rd, B in Knoxville, TN. Our urgent care center serves the Knoxville community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

108 Lovell Rd

B

Knoxville, TN, 37934

Office hours

Eastern Standard Time (EST)

Sun

Closed

Closed now

Mon

Closed

Tue

Closed

Wed

Closed

Thu

Closed

Fri

Closed

Sat

Closed

Insurance and payments

Insurance

While Urgent Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$150 + office visit fee

X-ray (chest)

Self-pay:

$50-$125 + office visit fee

Flu shot

Self-pay:

$25

Sports physicals

Laceration repair (stitches)

Self-pay:

$150 + office visit fee

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.3

Quality of care

4.6

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Everyone was great polite nice informative. I got in quickly and felt like I was taken great care of. It was very easy to get appointment .  Very pleased with my visit.

Elizabeth B.

Mar 2, 2026

Verified

5.0

I scheduled my appointment online and filled out the forms at that time from the comfort of home and no rush. I arrived early expecting to wait a little. That was not the case. I was taken back just minutes of checking in. The exam was quick but thorough, and everyone was friendly and professional. I would definitely recommend to anyone.

Benjiman D.

Feb 13, 2026

Verified

5.0

Team was patient centric. From reception, to nurse to Doc Harvey.

James F.

Feb 12, 2026

Verified

5.0

I was highly impressed with everyone at the clinic. I arrived at the clinic 45 minutes before closing.  The receptionist was very friendly and welcoming. The nurse was quick and very nice. The doctor was very thorough and also very friendly. He explained everything I needed to do to feel better. He seemed like a down home doctor from a Hallmark movie and I would highly recommend him.

Amanda G.

Jan 31, 2026

Verified

5.0

When I called to request an appointment they scheduled me for the next day which was my first availability.  I arrived early and they almost immediately got me to an exam room and the doctor saw me right away. The staff and doctor were absolutely outstanding.    I would absolutely recommend this clinic.

Joseph B.

Dec 30, 2025

Verified

5.0

The nurse that took vitals, administered flu/covid test, and gave me a shot was very nice and kind. Would love to have her at my PCP to always give me such amazing care!!!

Elizabeth H.

Dec 28, 2025

Verified

5.0

Very fast and thorough. The Nurse practitioner I saw took her time and her bedside manner was great

Heidi J.

Dec 10, 2025

Verified

5.0

The Best Doctor Ever: Dr. Harvey I cannot say enough good things about Dr. Harvey. He is, without question, the best doctor I have ever worked with. His knowledge, compassion, and calm approach immediately instill confidence, and he never rushes through an appointment!!  he listens, he explains, and he truly cares. Every interaction with him feels personal, thoughtful, and intentional. I wish he could be my doctor everyday! What sets Dr. Harvey apart is not only his exceptional medical expertise, but his genuine kindness. He treats his patients like people, not numbers, and he makes you feel seen, heard, and valued. He goes above and beyond to make sure you understand your care, options, and next steps. With him, you feel safe, supported, and in the best hands possible. If you are looking for a physician who is sharp, dedicated, compassionate, and truly invested in your well-being!! Dr. Harvey is the one. I am incredibly grateful for him, and I would recommend him without hesitation to anyone in need of excellent medical care.

Suzanne P.

Nov 26, 2025

Verified

5.0

Everyone from the person checking me in to the Doctor was so professional and respectful. They listened to my concerns. Recommended for sure for your medical needs. Thank you

Melinda W.

Nov 15, 2025

Verified

5.0

woke up with bad sore throat and scheduled appointment online before office even opened. was in and off quickly and everyone kind and considerate. Out in 30 minutes

Sara L.

Oct 11, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Family Care in reviews?

2,460 patients have shared ratings for Urgent Family Care in Knoxville on Solv. The average rating is 4.7 out of 5. That includes 4.3 for wait-time, 4.6 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Urgent Family Care's profile.

How do I make a booking at Urgent Family Care?

As an urgent care center, Urgent Family Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Urgent Family Care accept?

Urgent Family Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Family Care

Depending on insurance status and whether Urgent Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Urgent Family Care will be $150. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Family Care?

As an urgent care center, Urgent Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Family Care located?

Urgent Family Care is located at 108 Lovell Rd in Knoxville and serves patients throughout the area.

Is Urgent Family Care open on the weekends?

No, Urgent Family Care is not open on the weekends.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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