Urgent Family Care

Closed now

Urgent Family Care Logo

Book a visit

Choose a date and time

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

BOOKED APPOINTMENT TIME IS AN ESTIMATED TIME ONLY. When you book...

Book an appointment at Urgent Family Care. Urgent Family Care is an urgent care center in Knoxville, located at 108 Lovell Rd, B.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Urgent Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Urgent Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Urgent Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

108 Lovell Rd

B

Knoxville, TN, 37934

Office hours

Eastern Standard Time (EST)

Sun

Closed

Closed now

Mon

12:00 pm - 5:45 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 1:30 pm

Thu

Closed

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Insurance and payments

Insurance

While Urgent Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$150 + office visit fee

X-ray (chest)

Self-pay:

$50-$125 + office visit fee

Flu shot

Self-pay:

$25

Sports physicals

Laceration repair (stitches)

Self-pay:

$150 + office visit fee

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.3

Quality of care

4.6

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Very fast and thorough. The Nurse practitioner I saw took her time and her bedside manner was great

Heidi J.

Dec 10, 2025

Verified

5.0

The receptionist was VERY helpful when I had an issue with my insurance provider. I also liked that the doctor I saw listened to my concerns and answered all of my questions thoroughly.

Kaitlyn B.

Dec 5, 2025

Verified

5.0

The Best Doctor Ever: Dr. Harvey I cannot say enough good things about Dr. Harvey. He is, without question, the best doctor I have ever worked with. His knowledge, compassion, and calm approach immediately instill confidence, and he never rushes through an appointment!!  he listens, he explains, and he truly cares. Every interaction with him feels personal, thoughtful, and intentional. I wish he could be my doctor everyday! What sets Dr. Harvey apart is not only his exceptional medical expertise, but his genuine kindness. He treats his patients like people, not numbers, and he makes you feel seen, heard, and valued. He goes above and beyond to make sure you understand your care, options, and next steps. With him, you feel safe, supported, and in the best hands possible. If you are looking for a physician who is sharp, dedicated, compassionate, and truly invested in your well-being!! Dr. Harvey is the one. I am incredibly grateful for him, and I would recommend him without hesitation to anyone in need of excellent medical care.

Suzanne P.

Nov 26, 2025

Verified

5.0

Thought I ha swimmers ear but diagnosed as ETD.Explained and suggested 2OTC treatments  Paid copay. Hope it works

William S.

Nov 19, 2025

Verified

5.0

Everyone from the person checking me in to the Doctor was so professional and respectful. They listened to my concerns. Recommended for sure for your medical needs. Thank you

Melinda W.

Nov 15, 2025

Verified

5.0

The visit with your office was great. The staff were very kind. Dr. Harvey was as usual excellent!!!!!!!! Definitely recommend.

Douglas L.

Nov 11, 2025

Verified

5.0

woke up with bad sore throat and scheduled appointment online before office even opened. was in and off quickly and everyone kind and considerate. Out in 30 minutes

Sara L.

Oct 11, 2025

Verified

5.0

I definitely will be coming back the Doctor was great! The staff is very easy to communicate with. I was very pleased with my visit. I will say of all the walk in clinics I have used in the past this one is the best!

Christopher T.

Sep 27, 2025

Verified

5.0

Easy booking and no wait time. Amy was great knowledgeable and took great care felt better immediately

Stephanie H.

Sep 19, 2025

Verified

5.0

I walked in without an appointment and was taken care of quickly. The staff was helpful and friendly and the PA was helpful and professional and was able to help me!  I would recommend this provider!

Marilyn C.

Sep 16, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Family Care in reviews?

2,440 patients have shared ratings for Urgent Family Care in Knoxville on Solv. The average rating is 4.7 out of 5. That includes 4.3 for wait-time, 4.6 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Urgent Family Care's profile.

How do I make a booking at Urgent Family Care?

You can book a visit with Urgent Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Family Care accept?

Urgent Family Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Family Care

Depending on insurance status and whether Urgent Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Urgent Family Care will be $150. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Family Care?

As an urgent care center, Urgent Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Family Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Family Care located?

Urgent Family Care is located at 108 Lovell Rd in Knoxville and serves patients throughout the area.

Is Urgent Family Care open on the weekends?

Yes. Urgent Family Care is open on weekends, but only on Saturday 9:00 am - 6:00 pm. They are closed on Sundays.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2025 © SolvHealth. All Rights Reserved