Urgent Team, Jackson, TN

Open until 5pm

Urgent Team - Jackson, TN Logo

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Popular Clinic! Booked on Solv 7 times today

Highlights

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

Hold My Spot® is an estimated time you will be seen once registration...

(Corner of Old Humboldt & N. Highland)

At Urgent Team, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Alabama, Arkansas, Mississippi and Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Urgent Team include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, and most vaccinations. Learn more about our services at www.UrgentTeam.net.

Location

15 Old Humboldt Rd

Jackson, TN, 38305

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Open now

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Open now

Office photos

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Clinic office (5)

Insurance and payments

Insurance

While Urgent Team partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.3

Quality of care

4.6

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.9

What patients are saying...

5.0

I scheduled online very easily. The whole process was streamlined and convenient. Staff were very friendly. The cost was what I expected as someone without insurance.

Bill P.

Dec 9, 2025

Verified

5.0

The staff was very nice, professional, knowledgeable & courteous.

Jeffrey W.

Aug 26, 2025

Verified

5.0

I was so pleased with my visit!   I felt so heard and cared for!

Lena K.

Jun 30, 2025

Verified

5.0

I couldn’t walk because of my ankle, poison Ivy all over. I haven’t been to the doctor in years. I am so pleased with the care I received. I will make this my primary doctor. Glad I went to this clinic!! Excellent service. No wait time and check in was easy. Staff is amazing!

Debra L.

Jun 24, 2025

Verified

5.0

Easy to schedule online; very friendly and courteous staff.

Shantell J.

Jun 21, 2025

Verified

5.0

Best service and would highly recommend. Best place

Gwendelin T.

Jun 18, 2025

Verified

5.0

I've been dealing with a pain radiating by my shoulder blade down the back of my arm for about a week. Is really to the point where it was hard for me to sit up in a chair so I called in and they advised me that I can make an appointment online or I can walk in. I went to the walk-in and was seen within 30 minutes. I was back out the door and no more than an hour.

Ann B.

Jun 15, 2025

Verified

5.0

It is always easy to schedule using this app and it always let's you know what's going on in the clinic as far as wait time etc... I like being able to do the necessary paperwork prior to the visit. Triage was fast and then you're immediately put in a room to wait for the Dr. Or NP. I've never had to wait long. The staff is always knowledgeable and compassionate towards you. It's always a smooth process and I will continue to come here for my medical needs.

Terri M.

Jun 7, 2025

Verified

5.0

I was well pleased. Everybody was so professional. Shoutout, to the receptionist, the nurse and the Nurse Practitioner (Ms Ballard). I will make referrals to others who I meet. Thanks!!!!!

Lee H.

Jun 5, 2025

Verified

5.0

This visit was extremely better than the 1st visit I had

Christia B.

Jun 2, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Team in reviews?

3,493 patients have shared ratings for Urgent Team in Jackson on Solv. The average rating is 4.8 out of 5. That includes 4.3 for wait-time, 4.6 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Urgent Team's profile.

How do I make a booking at Urgent Team, Jackson, TN?

You can book a visit with Urgent Team directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Team accept?

Urgent Team accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Team

Depending on insurance status and whether Urgent Team is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Urgent Team will be $150. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Team, Jackson, TN?

As an urgent care center, Urgent Team treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Team will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Team, Jackson, TN located?

Urgent Team is located at 15 Old Humboldt Rd in Jackson and serves patients throughout the area.

Is Urgent Team, Jackson, TN open on the weekends?

Yes. Urgent Team is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Urgent Team offer telemedicine?

Yes! Urgent Team offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 70 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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