Van Nuys Urgent Care Family Medicine

I want to praise this urgent care for a job well done, specifically Michelle, the nurse practitioner. She’s smart, quick, thorough and very pleasant to engage with! What I did not tell the staff was that I am also a healthcare provider and it is rare to find efficient and great care these days! Not only did they take me in quickly, but Michelle came in right away, reviewed my case and injury, and educated me on the do’s and don’ts! I am happy to say that her approach to patient care is bar-none, and the staff was kind and gracious. I have never had an urgent care experience quite like this and although they are 20 miles out of my way, they are worth the drive and short wait. The facility is clean, the staff are well mannered and they make you feel as though nobody else exists but you and your concerns are number one. Thank you Michelle, Gennifer and Marisol. I appreciate the professionalism and kindness. I will be back and will not hesitate to send family and friends to you!