Yale New Haven Health Urgent Care, Derby

Closed until 8am

Yale New Haven Health Urgent Care - Derby Logo

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Monday, December 9 (EST)

Popular Clinic! Booked on Solv 32 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

PhysicianOne is now Yale New Haven Health Urgent Care! Rest assured, while our name has changed, our core values and dedication to providing exceptional 24/7 urgent care remain...

Yale New Haven Health Urgent Care accepts many major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Blue Shield of California, Anthem Blue Cross, Fallon, First Health/Conventry, Harvard Pilgrim, Multiplan/PHCS, and Tufts. If you do not see your provider listed, please reach out to your insurance provider to confirm coverage.

Location

78 Pershing Dr

Derby, CT, 06418

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 5:00 pm

Mon

8:00 am - 8:00 pm

Closed now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Eastern Standard Time (EST)

Sun

All day

Mon

All day

Open 24 hours

Tue

All day

Wed

All day

Thu

All day

Fri

All day

Sat

All day

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Yale New Haven Health Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$25 + office visit fee

Camp physical

Self-pay:

$65-$80

School physicals

Self-pay:

$65-$80

Sports physicals

Self-pay:

$65-$80

Laceration repair (stitches)

Hepatitis test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.8

Facility cleanliness

4.8

What patients are saying...

5.0

First, i’m disappointed that the physicians one in Bristol Connecticut did not have an x-ray technician available, I needed to have an x-ray of my ankle. Went to the physicians one urgent care in Derby Connecticut. I called to make sure there was an x-ray technician available and they told me there was to come right down there, so I did. Upon arrival the staff turned me away, after speaking with the technician on the phone, who then said that she told me to come in. I had to wait for the X-ray technician to arrive, they were not on site.  Needing a splint for a fractured ankle, soft cast as they called it, they proceeded to measure the material and run around to get what they needed. It took two people to figure it out. Once they wrapped my ankle with ace bandages which also took two people to do. My foot started to hurt much worse. The provider came in and said it was bandaged correctly. Within a half hour the pain was not tolerable and my toes were purple. So much nerve pain and tingling. Next time the staff should take more time to care for what the patient is saying rather than thinking they know.

Gena S.

Aug 6, 2024

Verified

3.0

Each of the 3 staff members I encountered were very nice and professional. The wait time was not so great. I arrived /checked in 10:20a for my 10:45a. Only the 10:30 patient was before me but the waiting area was crowded. I went to the examination room at 11:05 and then out the door at 12:05. I think too many walk ins made this very slow. Provider (Christine?) was good though.

Elaine M.

Apr 8, 2023

Verified

5.0

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

Susan P.

Mar 31, 2023

Verified

5.0

We had a fantastic experience bringing my mother in for care. Every single team member we had an interaction with was friendly and caring. The nurse and provider listened with empathy and care. We were not rushed and felt we were listened to. Very grateful for such a positive experience!

Elena S.

Mar 28, 2023

Verified

5.0

I’ve used this urgent care more than once. Every time I go there the staff is very helpful. I definitely recommend going to this urgent care if needed.

Michael L.

Mar 18, 2023

Verified

5.0

Any time I need a quick check on a medical issue this is my go to place. Easy schedule easy in and quick out. Staff is very polite and great patient care.

Steven J.

Mar 14, 2023

Verified

5.0

Great

William B.

Mar 13, 2023

Verified

5.0

Melissa, Chris, Katiana, and Kristen are phenomenal. Each of them took time to ensure that I received quality care in a timely manner. I appreciate the help and reassurance throughout my visit.

Ullanda B.

Mar 10, 2023

Verified

5.0

Excellent care and medical help...staff is courteous and kind....clean rooms...follow up with pharmacy is on time

Carol S.

Mar 4, 2023

Verified

5.0

Very pleasant experience

Neal M.

Feb 27, 2023

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Yale New Haven Health Urgent Care in reviews?

4,914 patients have shared ratings for Yale New Haven Health Urgent Care in Derby on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.8 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Yale New Haven Health Urgent Care’s profile.

How do I make a booking at Yale New Haven Health Urgent Care, Derby?

You can book a visit with Yale New Haven Health Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Yale New Haven Health Urgent Care accept?

Yale New Haven Health Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Yale New Haven Health Urgent Care

Depending on insurance status and whether Yale New Haven Health Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Yale New Haven Health Urgent Care, Derby?

As an urgent care center, Yale New Haven Health Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Yale New Haven Health Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Yale New Haven Health Urgent Care, Derby located?

Yale New Haven Health Urgent Care is located at 78 Pershing Dr in Derby and serves patients throughout the area.

Is Yale New Haven Health Urgent Care, Derby open on the weekends?

Yes. Yale New Haven Health Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

Does Yale New Haven Health Urgent Care offer telemedicine?

Yes! Yale New Haven Health Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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