I have used them 3 times and never had a good experience. The front desk took my money then set it aside. I waited 4 hours and didn't get called until closing time. I had to have emergency surgery, felt awfu,l and they sent me to ER. ER sent me back to Yubacare, who made me wait 2 hours then told me to go back to ER, who again sent me back to Urgentcare. The doctor then yelled at me 'What do I have to do to make you go to the ER? Call an ambulance?' By then, yes he should have. I was too sick to drive. The worst part is that they ordered blood tests and never told me I had Hepatitis C. Why did they order the tests? Why didn't they tell me, treat me or send me to another doctor? I found out months later. And last, all the docs were having some fun after clinic closed. One saw me, and in a disgusted voice made a very unflattering personal comment about my looks. I was skinny. Well, sick people sometimes are skinny. But having a doctor make an uncalled for personal remark in front of others was rude. I will never go back.