DOCS Urgent Care, West Hartford

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Overview

What to know before you go

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Book an appointment at DOCS Urgent Care - West Hartford. DOCS Urgent Care is an urgent care center in West Hartford, located at 983 New Britain Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, DOCS Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At DOCS Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets DOCS Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

983 New Britain Ave

West Hartford, CT, 06110

Office hours

Eastern Standard Time (EST)

Sun

Closed

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

Closed

Insurance and payments

Insurance

While DOCS Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Camp physical

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

4.1

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.5

What patients are saying...

5.0

I had a swollen wrist from a spider bite. Walked in and was treated within 15 minutes. Very pleased with the treatment and professionalism. I would reccomend this provider.

Kim J.

Nov 1, 2025

Verified

5.0

This is the best place. They are very caring and attentive to your issues. There is not a lot of waiting at all. They had great personalities and made you feel welcome.

Christine R.

Sep 19, 2025

Verified

5.0

They have always been great in the office and Dr. Rex is fantastic.

Richard G.

Sep 9, 2025

Verified

5.0

Absolutely  love this place in every aspect you can think of.

Sasha H.

Sep 2, 2025

Verified

5.0

The entire team is supportive and very informative. My go to urgent care for my entire family.

Heidi P.

Jul 23, 2025

Verified

5.0

I truly loved the way I was greeted and taken care of by staff and doctor, the bathroom was so neat and equipped with the required items as well as cleaned. You enter and the smell of fruits is awesome, not like other places that the smell is very unwelcoming. Just loved being there and having my concerns met.

Wanda C.

Jun 17, 2025

Verified

5.0

I had a follow up visit this morning and was very impressed with the prompt response of the staff and ease of the check in process. I was also very satisfied with the visit with the doctor.

Jose E.

Jun 2, 2025

Verified

5.0

I had a severe case of poison ivy and needed help. The check-in was quick and The staff was very understanding and I am very satisfied with my results.

Jose E.

May 31, 2025

Verified

5.0

Very accommodating staff. I felt very well taken care off.

Katrin C.

May 26, 2025

Verified

5.0

Very organized. Everyone was willing to help and did everything possible to help. I’ve already recommended to my friends and neighbors.

David W.

Apr 28, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate DOCS Urgent Care in reviews?

735 patients have shared ratings for DOCS Urgent Care in West Hartford on Solv. The average rating is 4.6 out of 5. That includes 4.1 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on DOCS Urgent Care's profile.

How do I make a booking at DOCS Urgent Care, West Hartford?

You can book a visit with DOCS Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does DOCS Urgent Care accept?

DOCS Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at DOCS Urgent Care

Depending on insurance status and whether DOCS Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of DOCS Urgent Care, West Hartford?

As an urgent care center, DOCS Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, DOCS Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is DOCS Urgent Care, West Hartford located?

DOCS Urgent Care is located at 983 New Britain Ave in West Hartford and serves patients throughout the area.

Is DOCS Urgent Care, West Hartford open on the weekends?

No, DOCS Urgent Care is not open on the weekends.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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