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DOCS Urgent CareWest Hartford

DOCS Urgent CareWest Hartford

DOCS Urgent Care - West Hartford Logo

Accepts insurance & self-pay


COVID services available

Digital convenience features

Mobile check-in, mobile waitlist, online paperwork

DOCS Urgent Care is a convenient and accessible healthcare facility located at 983 New Britain Ave in West Hartford, CT, 06110. As part of the DOCS Urgent Care group, this clinic is dedicated to providing top-notch medical services to the community.

The clinic offers a wide range of urgent care services, including EKG, abscess treatment, asthma treatment, breathing treatments, burn treatment, cyst treatment, pediatric physicals, splinting and casting, wound care, and IV hydration. Additionally, the center provides various preventive and diagnostic services such as annual wellness exams, DOT physicals, ear wax removal, eye exams, physical exams, tetanus vaccines, flu tests, and more.

DOCS Urgent Care in West Hartford also offers an extensive range of lab services, including allergy tests, blood tests, diagnostic tests, mono tests, COVID-19 testing, and various STD testing options. In addition, the clinic provides specialized services like camp, sports, and school physicals for young patients.

The clinic's operating hours are designed to accommodate busy schedules, with doors open until 8:00 PM from Monday to Friday and until 2:00 PM on weekends. DOCS Urgent Care accepts various insurance plans, including Medicaid, Medicare, PPO, and self-pay options, ensuring that patients have access to affordable and quality healthcare.

Whether you require immediate medical attention or routine check-ups, DOCS Urgent Care in West Hartford is committed to providing the best care possible to keep you and your family healthy.

Location and hours

Office hours

10:00 am - 2:00 pm
10:00 am - 2:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm
8:00 am - 8:00 pm

Accepted insurance plans

While DOCS Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

  • Medicaid

  • Medicare

  • PPO

  • Self-Pay

Services and payment options


Insurance is accepted as payment for visits and services at this clinic.


This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Solv is gathering self-pay prices for common services through Solv’s ClearPrice initiative.

Is this your clinic?

Solv works hard to keep this information as updated as possible, but prices are subject to change based on the provider. Prices don’t guarantee availability. Taxes may apply.
1 An increase in demand may result in longer turnaround times.
2 The clinic will provide information on how you’ll receive test results.

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All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently asked questions

620 patients have shared ratings for DOCS Urgent Care in West Hartford on Solv. The average rating is 4.6 out of 5. That includes 4.0 for wait-time, 4.3 for quality of care, 4.4 for bedside manner, 4.4 for staff friendliness, and 4.4 for facility cleanliness. You can read all the individual patient reviews on DOCS Urgent Care’s profile.
As an urgent care center, DOCS Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.
DOCS Urgent Care accepts Medicaid, Medicare, PPO, and Self Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.
Depending on insurance status and whether DOCS Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to DOCS Urgent Care will be $135. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.
As an
urgent care center
, DOCS Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, DOCS Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general
lab tests
and screenings, and diagnose and treat routine conditions like the common cold,
, infections, rashes, allergies, strep throat, and more.
DOCS Urgent Care is located at 983 New Britain Ave in West Hartford and serves patients throughout the area.
Yes. DOCS Urgent Care is open on weekends including Saturday 10:00 am to 2:00 pm and Sunday 10:00 am to 2:00 pm.
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