Consumer Check-up: A Lesson in Patient Experience from a Hospitality Exec
Solv CEO Heather Fernandez and Gerard Van Grinsven, former executive of The Ritz-Carlton and prior CEO of Henry Ford West Bloomfield Hospital for a discussion on creating best-in-class consumer experiences in healthcare.
Join the virtual fireside chat to discuss:
- Applying a retail and hospitality lens to healthcare
- How consumerism is leading to innovations within healthcare
- Ideas for adapting your patient experience during a pandemic
- Tactical approaches to up-level your patient experience to align with consumerism
Watch the Webinar
Free resources to help you deliver patient-centric care
Patient volumes are high during a nationwide staffing shortage. How do you best support your tired staff and avoid negative patient experience? Watch this on demand webinar which features April Gilliam, Solv's Director of Partner Success and Linda Halbrook, MD, Family Medicine Physician at Hope Cl
Consumers are driving the momentum for change in their healthcare services. Don't fall for the myths that may be impeding growth (hint: 7 out of 10 consumers would leave a provider who didn't offer telemedicine - telehealth is here to stay! Join industry experts to learn: How to use current consum
The summer months are typically slower for patient visits—especially this year with Covid-related visits declining—but they don’t have to be. Looking for new strategies to keep your schedule full? Join industry experts to learn: The state of Summer 2021 and latest patient trendsTop strateg
Attract more patients.
Reduce wait times.
Boost online reputation.
See why top practices use Solv.