I scheduled an appointment which they did not honor. Stood out in the cold for 3 hours before being seen. Completely unorganized. Test was a week ago and still don’t have results. Avoid this place at all cost.

Test results incredibly slow. Ten days is a long time for a CPR result … and still waiting.

If waiting outside for over 4-6hrs is ok with you then this is your place.. 2hr wait once you get to the checking window!!

Line was ridiculously long and no one even checked for people with appointments. Extremely unorganized, and after standing in the cold two hours without the line moving I gave up and went back home. When you set up an appointment time you expect to be sometime even within the HOUR of that time.

Seemed to be disorganized. There wasn’t anyone to let people know what to do. Waited 2 hours past my appointment time. Staff was pleasant. Still haven’t received my results from 12/20/21.

I’ve been waiting 6 days for my results when I was promised 48 hours. I understand the high volume of tests at this time but this is ridiculous. I have called twice and no one has given me any real indication of when I will receive my results.

The staff was nice but there was a lot of confusion as to the process. I made an appointment at 11:45 am and I was not called for the test until 1:30 pm. Many people were confused and upset. I was in no particular hurry however it was a big chunk of time.

Long line . Staff unorganized

The employees were very nice and professional but the whole experience was so disorganized. I made an appointment but had to wait in line just the same as walk ups for 2 hours in the cold. They seemed overwhelmed.

I got there at 12:44 for a 1:00 appointment. The line was 30 deep. I stood in line. My husband asked 2 different employees where people with appointments were supposed to check in. Both times he was dismissed and waved to the back of the line. The line did not move at all. At 1:06 we left without ever being checked in or tested.