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Westlake Village Urgent Care

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Highlights

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

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Walk-in for care at Westlake Village Urgent Care located at 2900 Townsgate Rd, 103 in Thousand Oaks, CA. Our urgent care center serves the Thousand Oaks community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

2900 Townsgate Rd

103

Thousand Oaks, CA, 91361

Office hours

Pacific Daylight Time (PDT)

Sun

10:00 am - 2:30 pm

Closed now

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 5:00 pm

Fri

9:00 am - 5:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

10:00 am - 2:30 pm

Closed now

Mon

1:00 pm - 6:00 pm

Tue

10:00 am - 7:00 pm

Wed

2:30 pm - 6:00 pm

Thu

1:00 pm - 4:30 pm

Fri

10:00 am - 4:30 pm

Sat

10:00 am - 4:30 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Westlake Village Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$35-$40 + office visit fee

X-ray (chest)

Self-pay:

$50 + office visit fee

Flu shot

Self-pay:

$40

Camp physical

Self-pay:

$40

School physicals

Self-pay:

$40

Sports physicals

Self-pay:

$40

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.8

What patients are saying...

5.0

I made an appt. Took me on time . Very helpful and friendly staff. Thank you.

Cynthia R.

Jun 14, 2025

Verified

5.0

Wonderful urgent care center. Very streamlined and efficient. Courteous and competent staff. Doctor was very thorough. A pleasure to visit the clinic.

Douglas D.

Jun 14, 2025

Verified

2.0

I had a 9am appointment.  They asked me to come 10 minutes early to fill out paperwork.  I was there but they didn’t  unlock the door until 9.  The receptionist was very nice and took me back to the room where I waited for 1/2 hour with no other patients there.  I walked out of the room and there was a man with a stethoscope around his neck.  I asked him if he was the doctor and he said no.  I asked him if the doctor was there, he said no.  He explained that he would probably not be there for an hour.  I walked out and the receptionist was no longer there.  Don’t waste your valuable time at this business.

Nancy Ann Burleson B.

Jun 11, 2025

Verified

5.0

We come here often and are so impressed with the kind staff, nurses and doctors. I wish we could have them full-time! They're all knowledgeable and friendly.

Asa R.

May 24, 2025

Verified

5.0

Needed a firefighter endorsement physical.  Everyone was friendly and professional.  Appreciate the staff helping me get all the paperwork in order.

James G.

May 18, 2025

Verified

5.0

Fast efficient and friendly. A good all round experience.

Donna K.

May 18, 2025

Verified

5.0

Went in worried and came out feeling a lot more at ease.  Staff was very nice and pleasant. I like this location.

Maura D.

May 14, 2025

Verified

5.0

I’m not sure why they swabbed me for strep throat when I was not complaining of a sore throat. I understand the need to swap for Covid.

Carol G.

May 14, 2025

Verified

5.0

The doctor I saw was incredible.  Very caring and patient.  I did not feel rushed at all.  She asked a lot of questions and was very caring and thorough.  She was clearly the best dr I have ever.  I wish she were my regular doctor.  You are so lucky to have her on your staff.

Karen M.

May 13, 2025

Verified

5.0

Have been dealing with a cold for a few days and wanted to make sure it wasn’t flu or Covid. After exam it was determined it’s a nasty cold and was given over the counter ideas to use.

Kim R.

May 6, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Westlake Village Urgent Care in reviews?

2,798 patients have shared ratings for Westlake Village Urgent Care in Thousand Oaks on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Westlake Village Urgent Care's profile.

How do I make a booking at Westlake Village Urgent Care?

As an urgent care center, Westlake Village Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Westlake Village Urgent Care accept?

Westlake Village Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Westlake Village Urgent Care

Depending on insurance status and whether Westlake Village Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to Westlake Village Urgent Care will be $150. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Westlake Village Urgent Care?

As an urgent care center, Westlake Village Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Westlake Village Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Westlake Village Urgent Care located?

Westlake Village Urgent Care is located at 2900 Townsgate Rd in Thousand Oaks and serves patients throughout the area.

Is Westlake Village Urgent Care open on the weekends?

Yes. Westlake Village Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 10:00 am - 2:30 pm.

Does Westlake Village Urgent Care offer telemedicine?

Yes! Westlake Village Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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