Establishing and maintaining trust with patients and staff is a crucial aspect of business growth in the urgent care industry, significantly impacting the patient experience. Trust goes beyond surface-level goodwill and relies on credibility and reliability, directly influencing how patients perceive their care journey. Internally at Solv, we often refer back to the Trust Equation—credibility...
In a world where patients increasingly depend on online reviews to guide their healthcare decisions, it’s extremely important for urgent care facilities to bolster transparency by gathering and prioritizing patient feedback. In a recent study from NRC health, nearly 60% of patients say they’ve chosen to see a doctor based on positive reviews and have avoided other doctors based on negative...
Establishing and maintaining trust with patients and staff is a crucial aspect of business growth in the urgent care industry, significantly impacting the patient experience. Trust goes beyond surface-level goodwill and relies on credibility and reliability, directly influencing how patients perceive their care journey. Internally at Solv, we often refer back to the Trust Equation—credibility...
In a world where patients increasingly depend on online reviews to guide their healthcare decisions, it’s extremely important for urgent care facilities to bolster transparency by gathering and prioritizing patient feedback. In a recent study from NRC health, nearly 60% of patients say they’ve chosen to see a doctor based on positive reviews and have avoided other doctors based on negative...
The healthcare industry is evolving, and urgent care centers are a critical part of this transformation. As a clinic owner or operator, you're not just competing on the basis of medical expertise; your reputation also plays a vital role. And in today's digital age, your online reviews can either make or break that reputation. Why Online Reviews Matter in Healthcare Consumer Trust: A...
We're so excited to share the Let's Cover That podcast featuring Solv's very own April Gillam, Head of Industry. In this episode April discusses: 📚 Gillam's background 🏥 An overview of Solv 🩺 The current state of Urgent Care 🥼 Why Physician Assistants and Nurse Practitioners are so present in Urgent Care 💪 Why more urgent care clinics are getting into physical therapy 🔮 What’s next?
As an industry, urgent care is experiencing strong annual growth. The number of urgent care centers in the United States now tops 9,000, and the expected growth rate from 2019 to 2026 is 4.66% per year. Although demand for your urgent care clinic’s services is increasing, that demand isn’t spread consistently across the year. Many clinics are busiest from early fall to late spring and...
