MultiCare Indigo Urgent Care, Federal Way

Open until 8pm

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Mobile waitlist, Online paperwork

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Book an appointment at MultiCare Indigo Urgent Care - Federal Way. MultiCare Indigo Urgent Care is an urgent care center in Federal Way, located at 31861 Gateway Center Blvd S, Suite A.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, MultiCare Indigo Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At MultiCare Indigo Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets MultiCare Indigo Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

31861 Gateway Center Blvd S

Suite A

Federal Way, WA, 98003

Office hours

Pacific Daylight Time (PDT)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Open now

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

7:45 am - 8:00 pm

Mon

7:45 am - 8:00 pm

Tue

7:45 am - 8:00 pm

Open now

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 8:00 pm

Insurance and payments

Insurance

While MultiCare Indigo Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$250

Video visit

Self-pay:

$250

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Camp physical

Self-pay:

$250

School physicals

Self-pay:

$250

Sports physicals

Self-pay:

$250

Laceration repair (stitches)

Hepatitis test

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Was seen quickly. Received gracious and caring treatment from every single staff whom i encountered, and thorough explanations from the doctor. I’m very grateful.

Chelsea L.

Apr 26, 2026

Verified

5.0

Everything was clean, we were in and out quick and doctor addressed all our needs. Could you guys open up a pediatricians office that is this efficient? 😊

James L.

Apr 25, 2026

Verified

3.0

Made my appt online. Check-in was great, staff and care were great. The only reason I did not give my experience a five star is because my wait time was 50 mins. Only after going to the registration desk and asking, did they finally take me back to a room. It seemed like I had been forgotten even though there were not many people there and several people who came in after me where taken back before me.

Linda H.

Apr 24, 2026

Verified

4.0

ER saw me promptly and was very accommodating, got the labs and exam done very fast. Staff was very informative and helpful.

John N.

Apr 22, 2026

Verified

2.0

Would have preferred calling my PCP, but I recently moved here and couldn’t find an appointment within 2 months, so I’m just gonna have to wait… Scheduling was easy, but I showed up early and still wasn’t seen until about 15 min after my appointment. When I paid upfront, my insurance didn’t help at all (because why would it - I only pay $500 per month for “peace of mind” that doesn’t actually exist)… I’ve been dealing with severe gastrointestinal pain and walked out with some antibiotics and no concrete answers. Everyone was very pleasant, but it felt rushed and I’m still stuck with debilitating pain with not much more than some hope that it is an infection and the antibiotics will clear up. I would say I don’t recommend, but honestly it’s par for the course in this country’s medical system. Profits over care = rushed examinations and a staff that’s pressured to get as many patients in and out as fast as possible without adequate time or care.

Marcus L.

Apr 21, 2026

Verified

5.0

Completely awesome experience! It started with easy online scheduling. The check-in process was quick and friendly. I only waited a couple of minutes before being directed to an exam room. The examination was thorough, and answered all my questions. Overall, they exceeded my expectations and I would go back.

Dale A.

Apr 18, 2026

Verified

5.0

Everyone there was so friendly and helpful! Came in with lacerated thumb and they were quick, efficient, and very patient with me. Would recommend for any urgent care needs.

Amanda Z.

Apr 16, 2026

Verified

5.0

I wasn’t feeling well this morning, but the staff showed exceptional professionalism throughout my visit. Their care and kindness really stood out, it wouldn't be justifiable if these deserving staff didn't get a 10% raise. I love Indigo, especially the Federal Way Clinic '-'

James B.

Apr 15, 2026

Verified

5.0

From check in till the end the staff was amazing. They treated me with kind hearts. Answered all of my questions and concerns on the treatments and medications. The staff made sure I was ok throughout the entire visit 5stars.

Shaun H.

Apr 15, 2026

Verified

5.0

It was Sunday and my finger became red and swollen from a nail  and I feared infection     I got in right away and they informed me infection starting and helped me with medicine and instructions I needed to help  Everyone was so nice and kind got in right away

Ronald R.

Apr 13, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate MultiCare Indigo Urgent Care in reviews?

10,178 patients have shared ratings for MultiCare Indigo Urgent Care in Federal Way on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on MultiCare Indigo Urgent Care's profile.

How do I make a booking at MultiCare Indigo Urgent Care, Federal Way?

You can book a visit with MultiCare Indigo Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does MultiCare Indigo Urgent Care accept?

MultiCare Indigo Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at MultiCare Indigo Urgent Care

Depending on insurance status and whether MultiCare Indigo Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the Solv ClearPrice of a base visit to MultiCare Indigo Urgent Care will be $250. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of MultiCare Indigo Urgent Care, Federal Way?

As an urgent care center, MultiCare Indigo Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, MultiCare Indigo Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is MultiCare Indigo Urgent Care, Federal Way located?

MultiCare Indigo Urgent Care is located at 31861 Gateway Center Blvd S in Federal Way and serves patients throughout the area.

Is MultiCare Indigo Urgent Care, Federal Way open on the weekends?

Yes. MultiCare Indigo Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

Does MultiCare Indigo Urgent Care offer telemedicine?

Yes! MultiCare Indigo Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person. Telemedicine visits cost 250 to see a provider. Any lab tests, follow-up visits, or prescribed medications will be at an additional cost.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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