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Maddy Crouch

ARTICLES BY

Maddy Crouch

20 Articles

5 Tips to Improve The Front Desk Workflow At Your Medical Office

5 Tips to Improve The Front Desk Workflow At Your Medical Office

You understand that your front desk staff isn’t just answering phones and letting the doctor know when patients...

5 Secrets to Retaining Your Medical Office Front Desk Staff

5 Secrets to Retaining Your Medical Office Front Desk Staff

In 2018, Mercer predicted that demand for healthcare workers will outpace supply by 2025 (source). Then, in...

14 Times Patients Were Delighted With Their Urgent Care Experience

14 Times Patients Were Delighted With Their Urgent Care Experience

The front office staff at urgent care clinics are really tough to hold on to—their job is stressful, and they’re...

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

Your book ahead and walk-in patient volumes have probably decreased this last few weeks. How are you adjusting...

4 Reasons Your Clinic Needs To Modernize Patient Appointment Scheduling

4 Reasons Your Clinic Needs To Modernize Patient Appointment Schedu...

The COVID-19 pandemic expedited a growing change in healthcare: patient expectations. Suddenly, spending time in...

How Solv Increased Patients and Decreased Costs for Reliant Scientific

How Solv Increased Patients and Decreased Costs for Reliant Scientific

Reliant Scientific was transitioning from reference lab to direct testing lab but utilizing Solv’s easy-to-use...

21 Healthcare Topics Patients Cared Most About in 2021 (And How to Plan for 2022)

21 Healthcare Topics Patients Cared Most About in 2021 (And How to ...

Solv creates powerful solutions for providers to offer an engaging patient experience, and grow their practice....

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retention Rates

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retentio...

Urgent Care Clinics have proven extremely popular in the last several decades. Patients love the convenience and...

4 Ways To Revolutionize Your ED Diversion Strategy

4 Ways To Revolutionize Your ED Diversion Strategy

Emergency department (ED) diversion is a long-standing strategy that is deployed when hospital beds are full and...

4 Takeaways from 2022 ConvUrgentCare Symposium

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic...

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