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Maddy Crouch

ARTICLES BY

Maddy Crouch

20 Articles

4 Takeaways from 2022 ConvUrgentCare Symposium

4 Takeaways from 2022 ConvUrgentCare Symposium

On-demand medicine is leading a customer experience and access revolution in healthcare through strategic...

6 Text Messages You Should Be Sending Patients [With Templates!]

6 Text Messages You Should Be Sending Patients [With Templates!]

Sending patients SMS text messages can open a new world in patient communication, engagement, and creating a...

The Complete Guide to Urgent Care Financial Management

The Complete Guide to Urgent Care Financial Management

Financial health and profitability are perpetually top of mind for urgent care executives, particularly for new...

6 Things Urgent Care Brands Can Learn From Apple

6 Things Urgent Care Brands Can Learn From Apple

In the late 90’s and early 2000’s, Apple transformed the already-booming technology industry with an incredibly...

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retention Rates

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retentio...

Urgent Care Clinics have proven extremely popular in the last several decades. Patients love the convenience and...

How Solv Increased Patients and Decreased Costs for Reliant Scientific

How Solv Increased Patients and Decreased Costs for Reliant Scientific

Reliant Scientific was transitioning from reference lab to direct testing lab but utilizing Solv’s easy-to-use...

What Patients Really Want: Fresh Insights for Urgent Care Operators

What Patients Really Want: Fresh Insights for Urgent Care Operators

2021 was a tumultuous year for urgent care clinics. From operational challenges impacted by patient volumes to...

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

5 Things We Learned From Scheduling 22 Million Urgent Care Visits

Your book ahead and walk-in patient volumes have probably decreased this last few weeks. How are you adjusting...

14 Times Patients Were Delighted With Their Urgent Care Experience

14 Times Patients Were Delighted With Their Urgent Care Experience

The front office staff at urgent care clinics are really tough to hold on to—their job is stressful, and they’re...

5 Important Lessons Healthcare Providers Can Learn From 2021

5 Important Lessons Healthcare Providers Can Learn From 2021

2021 was a roller coaster of a year for healthcare providers. After a tough year, we thought vaccines would help...

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