The New Frontier of Urgent Care: A Blog Series
In the wake of the devastating COVID-19 pandemic, things are slowly beginning to normalize: consumers are...
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Patient Experience
31 Articles
7 Patient Trends Urgent Care Clinics Need to Master
Consumerism continues to permeate every economic sector, and healthcare is no exception. Along with excellent...
The Mobilization of Healthcare: How to Succeed with Your Urgent Care
Emerging technology has brought about tremendous steps forward in healthcare. From genome sequencing to...
Generational Differences and How to Make Every Urgent Care Patient ...
Healthcare is a prime concern for individuals of all ages. The world is in constant change, so unsurprisingly,...
Happy Patients = Happy Reviews = Healthier Urgent Care
Approximately 3 billion people or 50% of all global internet users are posting reviews online each month. It’s...
Angry vs. Anxious: How to Handle Both in Your Clinic
Once a patient walks into an urgent care clinic, the front desk staff is their first point of contact. Every...
What Matters Most to the Urgent Care Consumer?
It’s no secret that healthcare consumers in 2018 have high demands—far higher than at any other point in...
3 Ways to Make Waiting Easier for Patients at Urgent Care
Wait time: it’s the holy grail of consumer expectation in healthcare. Actually, make that any industry. When a...
4 Ways to Handle Negative Reviews of Your Urgent Care Clinic
More and more patients are looking online for where they should get their healthcare. They find doctors on sites...
Mastering Urgent Care Patient Success Stories
Getting patients to your urgent care clinic isn’t always that easy. They can go to the ER or another urgent care...