Mercy Urgent Care, Boone

Closed until 8am

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Popular Clinic! Booked on Solv 14 times today

Highlights

Modern patient experience

Mobile waitlist, Online paperwork

Overview

What to know before you go

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Book an appointment at Mercy Urgent Care - Boone. Mercy Urgent Care is an urgent care center in Boone, located at 321 Watauga Village Dr.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

321 Watauga Village Dr

Boone, NC, 28607

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 4:00 pm

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.8

Bedside manner

4.8

Staff friendliness

4.9

Facility cleanliness

4.9

What patients are saying...

5.0

Didn't know what was happening but it wasn't good. I knew I was returning to work the next day but not knowing if this was a cold or What, I felt I should get checked. Good thing I did. All staff very friendly and welcoming. Thorough. I was there awhile but that also meant my needs were being considered. Wonderful place of Healing! Great location. Parking. And across from Food Lion. So if your situation will set you back from grocery shopping, you can take care of it right after you leave. If you have to be at an Urgent Care, this is the place to go. Thank you to all the team there. ❤️‍🩹

Karen M.

Feb 19, 2026

Verified

5.0

This was such a vast improvement over the typical urgent care experience. No wait (with an appointment) and warm and friendly staff.

Lisa B.

Feb 18, 2026

Verified

5.0

I walked in was seen in 15 minutes and the staff was good and if i ever needed a urgent care again I would go there

Lisa M.

Feb 17, 2026

Verified

5.0

I was greeted and checked in as soon as I entered. I didn’t wait long at all and everyone was so nice and understanding. Had X-rays, examined, and treated in a very positive time frame. Will definitely return when need arises. Thank you

Regina B.

Feb 17, 2026

Verified

5.0

Got in super fast. Everyone was super helpful and attentive. PA was patient and thorough. 10/10.

Wilson J.

Feb 14, 2026

Verified

5.0

The staff at Mercy are super friendly and knowledgeable! Great Care! I would recommend them for the bedside manner alone!

Elizabeth M.

Feb 10, 2026

Verified

5.0

Quick, easy, and everyone was so friendly! Highly recommend

Sarah E.

Feb 9, 2026

Verified

5.0

Dr. Sierra was awesome and really took her time to do a thorough examination. I felt well cared for and not rushed over. She even wanted to go above and beyond to do additional research for my injury.

Katrina A.

Feb 5, 2026

Verified

5.0

Excellent care!  Professional and caring staff from check in to check out!

Jane M.

Jan 31, 2026

Verified

3.0

I know it was a day that other Urgent Cares were closed , but my wait time of 3+ hours was unacceptable. I had waited an hour or more when 2 patients came out . There didn’t seem to be an MD there. The young lady I saw was a PA. Staff was friendly . Office , to be brand new, was dirty, floors scratched. The water when I went in to give a urine sample was off. Couldn’t wash hands or flush the toilet. I was told it had to be that way because of drug testing . I won’t return .

Susan L.

Jan 29, 2026

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

145 patients have shared ratings for Mercy Urgent Care in Boone on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.8 for quality of care, 4.8 for bedside manner, 4.9 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, Boone?

You can book a visit with Mercy Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, Boone?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, Boone located?

Mercy Urgent Care is located at 187 Watauga Village Dr in Boone and serves patients throughout the area.

Is Mercy Urgent Care, Boone open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 4:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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