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This was by far the most positive experience I’ve ever had with a medical facility. The staff were the most professional and courteous I’ve encountered. They addressed all issues compassionately and quickly. Thanks to them for making a difference.
Everyone was great and knowledgeable! Wonderful staff!!❤️
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Received great service from everyone!! Would definitely go back.
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CityDoc Urgent care was able to see me right away without an appointment! Very pleased.
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We were able to walk in late at night, diagnose and address my child’s strep throat. Thank you for being open late and having such a capable staff.
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Every time I have gone to this Prima Care I have gotten the BEST care from the BEST people!!! EVERYONE is so caring, helpful, nice!!! A follow-up call is also part of their care which I so appreciate!! They are truly the BEST!!!! I did have to wait a little longer than usual, but due to the flu season and this terrible COVID-19 situation it was totally understandable. I appreciate their services so VERY much!
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Very good service with short wait time
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Dr familusi is an excellent doctor
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It was clean and quick and staff very friendly and doc was very efficient. I will definitely return.
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The staff was so nice, friendly, and professional. I booked my appointment at 8:15 am online at urgent care TX family practice-Lancaster TX 75146. Patient wait time I give a 5 star, the whole staff was just awesome! Thank you Dr. Jesilinah Mwanyalo, and the whole staff at urgent care TX-Lancaster TX. This was the best experience I have ever had at any doctors office.
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Amazing doctor and friendly staff
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I have been treated by this facility 4 times and every time I was treated with well and was very professional.
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Staff was wonderful! Check in was very easy, receptionist was very friendly.
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The receptionist was the sweetest and informative. The doctor as well she is the sweetest thing and when tested for flu or strep she did it with ease and no pain! They are great here just recommend the male nurse to improve in customer service. I don’t expect people to be super friendly or nice but no kind works or have a good day or anything. I get times like this can be frustrating but yeah everything else was perfect. Recommend this facility!
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No complaints here they were great!
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My third time here. Pretty fast and efficient. Not sure why I still needed to fill out 2 paper forms after all the information I provided during online registration. The extra measures during COVID-19 seemed inconsistent. I like the doctors. Staff seems bored.
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Was such a great and unexpected experience for an urgent care. No wait and a friendly staff. I wish I knew about this place sooner!
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Very good went great
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Love love love the doc and the staff
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No one there and it still took 25 mins to get in a room
Healthcare stats, facts & trends in the Dallas-Fort Worth Area
Urgent care fills a unique space in the health care industry between general medicine and emergency facilities. With emergency rooms often at capacity, patients were looking for places to get prompt care for conditions that are not life-threatening. That’s where urgent care clinics come in: to treat medical conditions that are not emergencies but can’t wait for a regular, scheduled appointment.
That’s why urgent care does not require any appointments. You can access these medical services at any hour of the day or night (depending on the facility in question, of course). Urgent care does a huge service in relieving the pressure on hospital emergency rooms and helping patients avoid the higher fees of emergency services.
There are a variety of walk-in medical clinics available to patients in Dallas. If you are looking for urgent care services in the city, it is a good idea to know which of these is the best choice for you.
Dallas has a variety of urgent care services available to residents and visitors in the city:
Choosing the right medical clinic depends on a number of different factors. You should consider all the details before choosing where to seek treatment. Urgent care clinics are intended to treat only certain medical conditions, namely, those that do not require emergency care. However, individual urgent care facilities may have a predetermined list of conditions they are willing or able to treat. These services are usually listed on their website.
Non-emergent, urgent medical conditions usually include sprains, allergic reactions, flu, or migraines. Some urgent care facilities also offer services like X-rays, pregnancy tests, physical exams, and blood work. Others may treat more serious illnesses and injuries like broken bones, strep throat, bronchitis, or moderately serious burns.
If you go to an urgent care center with a condition that is too serious for their treatment, they will send you to an emergency room. If you do not receive actual treatment at the urgent care clinic, you will not be charged for it.
If you are experiencing a life-threatening medical emergency, you should always head to the hospital. On the other hand, if you decide that urgent care is a good fit for your needs, you should consider a few things. These things will help you decide which individual clinic you should visit.
Here are a few questions to ask yourself to help you choose where to seek treatment:
Depending on the treatment that you need, these questions should help you decide where to go.
Online reviews are always a good place to start looking, even when it comes to health care. This list includes the top 10 highly rated urgent care in Dallas, according to verified clinic patients:
as of February 7, 2019
As with any urgent care facility, hours of operation vary from clinic to clinic in Dallas. Some urgent care clinics might be open 24 hours a day. Others offer extended hours – they might not be open all night, but they are open later into the evening when general practitioners are not. If they have the staff to do so, many will stay open throughout the night. But it largely depends on the clinic, so it is always a good idea to check the website before going in.
Hillcrest Medical, for example, is open on weekdays from 8 a.m. to 6 p.m. It also offers limited Saturday hours from 8 a.m. to 1 p.m. Sinai Urgent Care, meanwhile, is open every day of the week from 9 a.m. to 9 p.m. Methodist Urgent Care and both CityDoc locations offer Sunday hours.
Services vary between urgent care facilities. In general, you can probably bank on receiving treatments at any urgent care for conditions like flu, ear infections, sprains, or congestion. Certain facilities also offer other treatments depending on their staffing and resources. If you aren’t sure an urgent care center will treat your condition, you can always call ahead to ask.
Sinai Urgent Care, for example, offers a large range of treatments. These include X-rays, broken bone care, lab testing, common infection treatment, and minor emergency care. It even offers pediatric care, which is significant, since many urgent care centers cannot accept infant patients. The CityDoc locations, meanwhile, offer treatments for minor burns, insect bites, bronchitis, pneumonia, broken bones, and non-cardiac chest pain.
Costs also depend largely on the urgent care clinic itself. Some urgent care centers accept almost all major insurance plans, while others have a more limited range. That being said, urgent care is designed to offer lower-cost medical treatments than at traditional doctors’ offices. For low-income patients, many urgent cares even offer discounts or payment plans.
Many urgent care clinics have itemized lists of treatment costs on their website. Treatments at Sinai Urgent Care, for example, range from $129 for simple care to $279 for more involved treatments. However, they also offer discounts. Walk-ins at CityDoc, meanwhile, pay a flat rate of $100.
Dallas draws visitors from all over the world, averaging 2.9 million tourists annually. The city has a wide range of attractions, from historical sites to museums, restaurants, and shopping opportunities. The city is also home to five sports teams. So it’s no surprise that medical services are in high demand in Dallas.
The good news is that there are also plenty of hotel rooms to spare. In fact, Dallas has roughly 30,000 available hotel rooms. Many of these are located just within a few miles of urgent care facilities.
With such an enormous population, Dallas has numerous other medical facilities. More than 1 million people reside in Dallas, attracted by the metropolitan area, exciting culture, and proud Texas heritage. That’s why the city is also home to some of the best medical facilities in the state.
Dallas residents have lots of access to urgent care, but that’s not all. There are many pediatric urgent care facilities as well, including Sinai Urgent Care. Meanwhile, multiple universities also offer urgent and specialty care to Dallas residents.
UT Southwestern Medical Center leads the region in research and offers care in more than 60 branches of specialty medicine. Meanwhile, Baylor University offers services in immunology, pediatric care, infectious diseases, physical therapy, sports medicine, and much more.
There are also charity urgent care clinics through the city of Dallas. These charity or non-profit organizations offer medical treatment to uninsured persons or low-income residents. Some offer free care, discounted treatment, or sliding-scale pay options. Citysquare, for example, is a non-profit group offering services in pediatrics, primary care, STD testing, and more. It only accepts uninsured patients and offers highly discounted services.
In addition to urgent care clinics, Dallas also has some of the best hospitals in the south. Here, patients get care in emergency services as well as hundreds of different specialties. If you need hospital care in Dallas, there are many options for you.
Baylor University Medical Center offers a wide selection of care options for its patients. It has a highly rated emergency room and a team of doctors propelled by university-funded research. Baylor University Medical Center is a great choice if you need hospital care in Dallas.
Texas Health Presbyterian Hospital also serves the Dallas area. It has a top-rated emergency care facility and trauma II center, and a comprehensive stroke care center. The hospital has also received high accolades for its treatment of patients experiencing heart failure. In addition to emergency care, Texas Health Presbyterian offers services in behavioral health, cancer management, hospice care, orthopedics, and robotic surgery.
Promise Hospital of Dallas has many specialized care offerings for people in the city. A smaller hospital with 66 beds, it offers treatment for acute inpatient care. Patients at Promise Hospital of Dallas receive top-quality treatment in rehabilitation therapy, cardiopulmonary conditions, and wound care.
When it comes to medical care in Dallas, there is no shortage of options. Whether you need urgent, emergent, or primary care, the city has services for you. From low-cost options to specialized treatment, you can find everything you need in the third largest city in Texas.
Urgent care are available to assist patients that are looking for immediate, convenient medical care. In that manner, they are similar to an emergency room. The difference, however, is that ERs are meant to treat major, life-threatening injuries and illnesses while urgent care centers manage life’s minor bruises and bumps. In simple terms, an urgent care is seen as a walk-in health center that focuses in offering non-emergent health care conditions, including the treatment of the typical illnesses and injuries such as fractures and sprains, cuts and burns, scrapes, stings and bites, flu and cold symptoms, nausea and vomiting, abdominal pain, and much more. Most urgent care facilities offer both diagnostic and preventive care such as well visits, immunizations, STD testing and annual physicals. For regular visits and check-ups on these clinics, you should expect to pay between $20 and $100. The good thing is that most urgent care clinics will accept major PPOs and insurance cover, Medicare, as well as self-pay in the form of credit cards or cash. Urgent care clinics are located in most parts of the country in various regions to offset emergency room visits and provide a gap in healthcare services. They take patients during all hours of operations, which offer a significant convenience to most people who have and continue to undergo the need for sudden and immediate medical attention.
Read AllUrgent care facilities are seen as a combination between an emergency room (ER) and a PCP (Primary Care Physicians), serving the instant and after hours requirements of neighboring patients. Most urgent care clinics even say that they can diagnose and treat up to seventy-five percent of the patients who visit an emergency room. The primary difference between an ER and Urgent care is the experience of the patient. The average waiting time in an ER is almost 2.5 hours while waiting time in urgent care is between 15 and 45 minutes. The cost of urgent care is usually a fraction of what you would pay in an emergency room. It is advisable to visit an emergency room in situations of medical emergency because urgent care clinics are meant for minor and non-emergent illnesses and injuries.
Read AllYou will often see the terms urgent care clinic, retail clinic, immediate care clinic, walk-in clinic, and convenient clinic being interchangeably used nowadays. The emergence of emergency rooms complicated the conversation. A walk-in clinic is a type of clinic in which patients can walk-in with no advance appointment. An urgent care clinic, on the other hand, denotes a subgroup of the walk-in clinic model that typically provides extended hours, extended services and abilities as well as on-site lab tests and x-rays.
Read AllThe price charged in urgent care will be based on the location, and there are no actual standard costs between the clinics. Assuming you are paying with cash, you might come across an urgent clinic that charges you $50 while another situated some mile away charges you $100 for the same services. The standard cost in urgent care where insurance cover is not involved ranges from $100 to $125. This price is generally the standard price of a visit before extra services. There are a couple of additional care services that could make your appointment to an urgent care costly including x-rays and lab tests, medications and injections (such as immunization), casting broken bones, as well as stitches and splints. If you have a viable insurance plan in place, the standard pay will be between $20 – 50 depending on your insurance coverage and whether you are in contact with the provider.
Read AllAll insurance providers indicate whether their plan covers urgent care facilities or not. Individual clinics and providers may or may not possess a relationship with a particular plan. This aspect makes the scenario complicated. In most situations, insurance providers will cover the urgent care centers, and patients will be needed to pay a co-payment every time they visit the facility. In other rare occasions, it is common for the urgent care facilities to reject some insurance plans even if the provider has indicated that they will pay for the costs incurred. With these uncertainties, it is always advisable to call urgent care centers in advance to determine whether they accept specific insurance plans or not.
Read AllIn a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.